Sony SDM-N50PS Operating Instructions (primary manual) - Page 20

Symptom The picture does not switch to the vertical view Picture flickers, bounces, oscillates, or is scrambled Check these items xProblems caused by the connected computer or other equipment • Install the supplied WinPortrait (for Windows 95/98 and NT4.0) or MacPortrait (for Macintosh) (page 10). For more information, see the supplied software's instruction manual. If the software does not work properly, contact the software's customer service. • Adjust the pitch and phase (page 14). • Isolate and eliminate any potential sources of electric or magnetic fields such as other monitors, laser printers, fluorescent lighting, televisions, or electric fans. • Move the monitor away from power lines or place a magnetic shield near the monitor. • Try plugging the monitor into a different AC outlet, preferably on a different circuit. Picture is fuzzy Picture is ghosting Picture is not centered or sized properly The picture is too small xProblems caused by the connected computer or other equipment • Check your graphics board manual for the proper monitor setting. • Confirm that the graphics mode (VESA, Macintosh 19" Color, etc.) and the frequency of the input signal are supported by this monitor (Appendix). Even if the frequency is within the proper range, some graphics boards may have a sync pulse that is too narrow for the monitor to sync correctly. • Adjust the computer's refresh rate (vertical frequency) to obtain the best possible picture. • Adjust the brightness and contrast (page 13). • Adjust the pitch and phase (page 14). • Eliminate the use of video cable extensions and/or video switch boxes. • Check that all plugs are firmly seated in their sockets. • Adjust the pitch and phase (page 14). • Adjust the picture position (page 14). Note that for some input signals or graphics boards, the picture may not fill the screen to the edges. • Set the zoom setting to ON (page 15). Wavy or elliptical pattern (moire) is visible xProblems caused by the connected computer or other equipment • Set the computer's resolution to the screen's resolution. • Adjust the pitch and phase (page 14). Color is not uniform White does not look white Monitor buttons do not operate ( appears on the screen) • Adjust the pitch and phase (page 14). • Adjust the color temperature (page 15). • If the menu lock is set to ON, set it to OFF (page 16). The monitor turns off after a while • Set the power saving function to OFF (page 16). xProblems caused by the connected computer or other equipment • Set the computer's power saving setting to off. Displaying this monitor's name, serial number, and date of manufacture. While the monitor is receiving a video signal, press and hold the MENU button for more than 5 seconds to display this monitor's information box. MENU If any problem persists, call your authorized Sony dealer and give the following information: • Model name: SDM-N50PS • Serial number • Name and specifications of your computer and graphics board. Example INFORMATION MODEL : SDM-N50PS SER NO : 1234567 MANUFACTURED : 2000-15 Model name Serial number Week and year of manufacture 20