Sony SLV-N51 Operating Instructions - Page 52

Troubleshooting If you have any questions or problems not covered below, please consult your nearest Sony dealer. Power Clock Playback Symptom The ?/1 switch does not function. The power is turned on but the VCR does not operate. The clock has stopped and "--:--" appears in the display window. The playback picture does not appear on the TV screen. The picture is not clear. The picture rolls vertically during picture search. The picture has no sound. A TV program does not appear on the TV screen. TV reception is poor. The tape starts playing as soon as it is inserted. The tape is ejected when you press z REC. Nothing happens when you press z REC. Remedy • Connect the AC power cord securely. • Make sure the VCR is not locked. To unlock, hold down ?/1 POWER on the VCR until "LOC" disappears. • Moisture condensation has occurred. Turn the power off, unplug the AC power cord and leave the VCR to dry for over three hours. • The clock stops if the VCR is disconnected from the wall outlet for more than one minute. Reset the clock (and timer). • Make sure the TV is set to the channel for the VCR. If you are using a monitor, set it to video input. • Adjust the tracking with the TRACKING +/- buttons. • The video heads are dirty (see the last page of "Troubleshooting"). Clean the video heads using the Sony T-25CLD or T-25CLDR video head cleaning cassette. If these cleaning cassettes are not available in your area, have the heads cleaned at your nearest Sony dealer (a standard service fee will be charged). Do not use a commercially available liquid type cleaning cassette, as it may damage the video heads. • The video heads may have to be replaced. Consult your local Sony dealer for more information. • Adjust the vertical hold control on the TV or monitor. • The tape is defective. • If you made A/V connections, check the audio cable connection. • Make sure the TV is set to the channel for the VCR. If you are using a monitor, set it to video input. • Select the correct source with the INPUT SELECT or CH +/- buttons. Select a channel number when recording TV programs; select "L1" or "L2" when recording from other equipment. • Adjust the TV antenna. • The safety tab has been removed. To record on this tape, cover the tab hole. • Check that the safety tab has not been removed. • Make sure the tape is not at its end. Recording 52 Troubleshooting