Sony SPP-A968 Operating Instructions - Page 50

Troubleshooting continued, Remedy, Symptom, Paging, Answering machine, Operating from an

Page 50 highlights

Troubleshooting (continued) Paging Answering machine Symptom Remedy The handset does not ring when calling from the base unit. • Set the RING switch to ON. You cannot hear anything from • Use the VOLUME control on the base unit to increase the speaker. the speaker volume. No time stamp is heard. • Make sure the day and time are set (page 28). • The day and time may have been cleared due to a power interruption. Set them again (page 28). You cannot record the greeting properly. • Keep your message between two seconds and four minutes. • Make sure you speak about 12 inches (30 cm) away from the microphone when recording. The phone does not record messages • Check the answering mode. The phone cannot record messages in announcement only mode (page 32). • Make sure that the memory is not full. When the remaining recording area is less than one minute, the phone switches to announcement only mode automatically. • The phone does not record a message that is shorter than two seconds. • Even if the message is longer than four minutes, the phone only records up to four minutes. The phone does not accept your • Make sure you call from a touch-tone phone. remote ID code (security code). • Make sure you entered your remote ID code (security code) within two seconds after you have entered (#). You hear error beeps when you • Make sure the remote ID code (security code) is enter your remote ID code correct. (security code). A long confirmation beep does • Enter your remote ID code (security code) while the not sound when you enter your greeting is being played back. remote ID code (security code). • Make sure you are calling from a touch-tone phone. The caller's name and/or phone number does not appear on the display. • Make sure you have subscribed to Caller ID service. • Caller ID service may not work when the phone is connected to a Private Branch Exchange (PBX). • Make sure that the handset is on the base unit or the RING switch is set to ON (page 20). • The call is made through company which does not offer Caller ID service. "OUT OF AREA" will appear on the display. • The call was "blocked". "PRIVATE" will appear on the display. • You answered the call while "**RINGING**"is displayed. Be sure to answer after the Caller ID data is displayed. The caller's name and/or • Make sure you have subscribed to "Caller ID with call phone number does not appear waiting" service (see page 46). on the display during call • Make sure nobody is talking on another phone on the waiting. same telephone line. Operating from an outside phone Caller ID 50US Additional Information

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Additional Information
50
US
Remedy
Set the RING switch to ON.
Use the VOLUME control on the base unit to increase
the speaker volume.
Make sure the day and time are set (page 28).
The day and time may have been cleared due to a
power interruption.
Set them again (page 28).
Keep your message between two seconds and four
minutes.
Make sure you speak about 12 inches (30 cm) away
from the microphone when recording.
Check the answering mode. The phone cannot record
messages in announcement only mode (page 32).
Make sure that the memory is not full. When the
remaining recording area is less than one minute, the
phone switches to announcement only mode
automatically.
The phone does not record a message that is shorter
than two seconds.
Even if the message is longer than four minutes, the
phone only records up to four minutes.
Make sure you call from a touch-tone phone.
Make sure you entered your remote ID code (security
code) within two seconds after you have entered
(#)
.
Make sure the remote ID code (security code) is
correct.
Enter your remote ID code (security code) while the
greeting is being played back.
Make sure you are calling from a touch-tone phone.
Make sure you have subscribed to Caller ID service.
Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
Make sure that the handset is on the base unit or the
RING switch is set to ON (page 20).
The call is made through company which does not
offer Caller ID service. ”OUT OF AREA” will
appear
on the display.
The call was “blocked”. “PRIVATE” will appear on
the display.
You answered the call while “
**
RINGING
**
”is
displayed. Be sure to answer after the Caller ID data is
displayed.
Make sure you have subscribed to “Caller ID with call
waiting” service (see page 46).
Make sure nobody is talking on another phone on the
same telephone line.
Symptom
The handset does not ring
when calling from the base
unit.
You cannot hear anything from
the speaker.
No time stamp is heard.
You cannot record the greeting
properly.
The phone does not record
messages
The phone does not accept your
remote ID code (security code).
You hear error beeps when you
enter your remote ID code
(security code).
A long confirmation beep does
not sound when you enter your
remote ID code (security code).
The caller’s name and/or
phone number does not appear
on the display.
The caller’s name and/or
phone number does not appear
on the display during call
waiting.
Troubleshooting (continued)
Paging
Answering machine
Operating from an
outside phone
Caller ID