Sony STR-DA9000ES Operating Instructions - Page 60
Error messages, Reference s for clearing, the memory - code 11
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• Replace all the batteries in the remote with new ones, if they are weak. • Check if the command modes of the receiver and the remote is the same. If the command mode of the receiver and the remote is different, you cannot operate the receiver with the remote. To switch the command mode of the remote, press ?/1 while pressing INPUT MODE. Each time you press ?/1, the command mode switches between "C.MODE. AV2" and "C.MODE. AV1". (The initial setting is "C.MODE. AV2".) • Make sure you select the correct input on the remote. 72/UNKNOWN SIGNAL The receiver is not compatible with the format of the input signal. Reference sections for clearing the memory To clear All memorized settings Customized sound fields See page 20 page 39 Error messages If there is a malfunction, the display shows a code of two numbers and a message. You can check the condition of the system by the message. Refer to the following table to solve the problem. If any problem persists, consult your nearest Sony dealer. 01/DECODE ERROR Appears when the signal which the receiver cannot decode (ex. DTS-CD) is input when "DEC. PRIORITY" in the CUSTOMIZE menu is set to "PCM". Set to "AUTO". 11/PROTECTOR Irregular current is output from the speakers. Turn off the receiver, check the speaker connection and turn on the power again. 12/PROTECTOR The receiver section is overheated. Check that the ventilation hole is not covered. Turn off the receiver, leave the receiver for a while and turn on the power again. 13/PROTECTOR The power section is overheated. Check that the ventilation hole is not covered. Turn off the receiver, leave the receiver for a while and turn on the power again. 21/PROTECTOR Turn off the receiver and consult your nearest Sony dealer. 71/PROHIBITED The receiver cannot output the sound due to the copyright protection. 60GB