Sony WF-H800 Help Guide - Page 80

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Help Guide Wireless Stereo Headset h.ear in 3 Truly Wireless (WF-H800) No sound Depending on the smartphone app (which requires HFP (Hands-free Profile)/HSP (Headset Profile)), you may hear a voice from only one unit. Check that the connected device and both the left and right units of the headset are turned on. Check that the headset and the transmitting Bluetooth device are connected via Bluetooth A2DP. Turn up the volume if it is too low. Check that the connected device is playing back. Pair the headset and the Bluetooth device again. When the Google Assistant feature is assigned to the headset and you want to use only one unit of the headset, use the unit with the Google Assistant feature assigned. When the Amazon Alexa feature is assigned to the headset and you want to use only one unit of the headset, use the unit with the Amazon Alexa feature assigned. Related Topic Using only one unit of the headset How to make a wireless connection to Bluetooth devices Listening to music from a device via Bluetooth connection 5-007-451-11(2) Copyright 2019 Sony Corporation 80

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Help Guide
Wireless Stereo Headset
h.ear in 3 Truly Wireless (WF-H800)
No sound
Depending on the smartphone app (which requires HFP (Hands-free Profile)/HSP (Headset Profile)), you may hear a
voice from only one unit.
Check that the connected device and both the left and right units of the headset are turned on.
Check that the headset and the transmitting Bluetooth device are connected via Bluetooth A2DP.
Turn up the volume if it is too low.
Check that the connected device is playing back.
Pair the headset and the Bluetooth device again.
When the Google Assistant feature is assigned to the headset and you want to use only one unit of the headset, use
the unit with the Google Assistant feature assigned.
When the Amazon Alexa feature is assigned to the headset and you want to use only one unit of the headset, use
the unit with the Amazon Alexa feature assigned.
Related Topic
Using only one unit of the headset
How to make a wireless connection to Bluetooth devices
Listening to music from a device via Bluetooth connection
5-007-451-11(2) Copyright 2019 Sony Corporation
80