Symantec Norton Antispam Personal Firewall and Systemwork User Guide - Page 27

Service and support solutions About online support Symantec offers a range of technical support and customer service options on the Internet at the following address: http://service.symantec.com On the Symantec support Web site, you can search our technical support knowledge base for help with technical issues, such as installing, configuring, or troubleshooting your Symantec product. You can also find help with subscriptions, rebates, registration, and other nontechnical issues. The Symantec Web site contains answers to the most common customer questions. w If you received this product when you purchased your computer, your computer manufacturer may be responsible for providing your support. About phone support Should you have a question or problem that you cannot resolve on the support Web site by yourself, the site provides a link to information about fee-based phone support. This support is available to all registered customers. Click the link for phone support. You'll be led through the online options first, and then to the telephone contact options.