TP-Link AP500 AP500 V1 User Guide

TP-Link AP500 Manual

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  • TP-Link AP500 | AP500 V1 User Guide - Page 1
    AP500 User Guide AC1900 Wireless Gigabit Access Point REV1.0.0 1910011509
  • TP-Link AP500 | AP500 V1 User Guide - Page 2
    Contents About This Guide 1 Chapter 1. Get to Know About Your AP Device 2 1. 1. Product Up Wireless Connections 13 4. 1. Quick Setup 14 4. 2. WPS 16 4. 3. Manually set up a wireless connection 18 4. Log 34 6. 2. Test the Network Connectivity 34 6. 3. Upgrade the Firmware 36 6. 4. Backup
  • TP-Link AP500 | AP500 V1 User Guide - Page 3
    6. 6. Throughput Monitor 39 6. 7. Statistics 40 6. 8. SNMP Management 40 6. 9. Ping Watchdog 41 6. 10. LEDs Control 42 FAQ...43 Specifications...46
  • TP-Link AP500 | AP500 V1 User Guide - Page 4
    guide, a Quick Installation Guide is also released with each TP-LINK AP device, you are suggested to configure your AP device for quick Internet setup by following the published Quick Installation Guide page of your device due to the various firmware versions. Please just configure your product based
  • TP-Link AP500 | AP500 V1 User Guide - Page 5
    Chapter 1 Get to Know About Your AP Device This chapter introduces what the AP device can do and shows its main features and appearance. This chapter contains the following sections: • Product Overview • Main Features • Panel Layout • Position Your AP Device
  • TP-Link AP500 | AP500 V1 User Guide - Page 6
    network. The AP supports a host of different functions that make your wireless networking experience more flexible than ever before. Now, you can enjoy a better Internet experience when downloading, gaming or video streaming. 802.11ac - The Next Generation of Wi-Fi TP-LINK's Wireless AC Access
  • TP-Link AP500 | AP500 V1 User Guide - Page 7
    MAC filter, throughput monitor • Easy one-touch WPA wireless security encryption with the WPS button • Supports firmware upgrade and Web management • Supports system log and Traffic Statistics 1. 3. Panel Layout 1. 3. 1. Top View The AP device's LEDs are located on the top panel. You can check
  • TP-Link AP500 | AP500 V1 User Guide - Page 8
    and then turn off. 1. 3. 2. The Back Panel The AP device's back panel shows the connection ports, buttons and antennas. Refer to the following for detailed instructions (view from left to right). 5
  • TP-Link AP500 | AP500 V1 User Guide - Page 9
    Description One LAN 10/100/1000Mbps Auto-Negotiation RJ45 Port connects to a network device. The switch for the reset function. With the device powered on, use a pin to press and hold the Reset button for five seconds until the Power LED starts blinking, then release the button. Press and hold this
  • TP-Link AP500 | AP500 V1 User Guide - Page 10
    Chapter 2 Operation Modes The AP device supports four modes to satisfy user's diversified network requirements including Access Point mode, Repeater/Bridge scenario according to your needs, and refer to this part for hardware connection instruction. • Determine the Mode • Connect Your AP Device
  • TP-Link AP500 | AP500 V1 User Guide - Page 11
    appropriate operating mode for your network needs. Modes Scenarios Access Point mode (Default mode) You want to be able to access the Internet wirelessly, but connect your AP device. Note: AP500 is used for demonstration in this guide. • Access Point mode Internet AP500's SSID Wired Router 8
  • TP-Link AP500 | AP500 V1 User Guide - Page 12
    /Bridge mode Internet Host AP's SSID Host AP • Client mode Internet Host AP's SSID Host AP • Multi-SSID mode VLAN1 VLAN2 VLAN3 VLAN4 Router Switch  AP500's SSID AP500 Other Device or TV or AP500 SSID1 VLAN1 Group A SSID2 VLAN2 Group B SSID3 VLAN3 SSID4 VLAN4 Group C Group D 9
  • TP-Link AP500 | AP500 V1 User Guide - Page 13
    Chapter 3 Log into Your AP Device
  • TP-Link AP500 | AP500 V1 User Guide - Page 14
    to log into your AP device. 1. Set up the TCP/IP Protocol in Obtain an IP address automatically mode on your computer. 2. Launch your Web username and password fields. 4. In the following pop-up window, it is recommended to change the device's username and password from its default settings for
  • TP-Link AP500 | AP500 V1 User Guide - Page 15
    Chapter 3  5. For subsequent logins, you only need to enter the username and password that you have set to log in. Note: If the login window does not appear, please refer to FAQ > Q3. I cannot log into the AP device's web management page, what can I do? 12
  • TP-Link AP500 | AP500 V1 User Guide - Page 16
    The AP device is equipped with a web-based Quick Setup wizard. You can also set up the wireless connection by the WPS feature or manually add a wireless connection. This chapter contains the following sections: • Quick Setup • WPS • Manually set up a wireless connection • Check the connection status
  • TP-Link AP500 | AP500 V1 User Guide - Page 17
    the suitable operation mode according to your network environment and follow the step-by-step instructions. 1. Visit http://tplinkap.net, and log in with the username and password you set for the AP device. 2. Go to Quick Setup on the top of the page. 3. Select your Region from the drop-down list
  • TP-Link AP500 | AP500 V1 User Guide - Page 18
    Chapter 4  Note: 1. The above wireless settings page in Access Point mode is used for demonstration. Page in Repeater/Bridge mode or Client mode is different. 2. Tick Hide SSID if you want to hide the wireless network name. 3. Clicking Same as Host AP button will make the SSID of your extended
  • TP-Link AP500 | AP500 V1 User Guide - Page 19
    4  4. 2. WPS WPS (Wi-Fi Protected Setup) feature can help you to quickly and securely connect Push button method) to connect to Host network while local wireless networks do not support the WPS feature. This section will guide you to add a new wireless device to an existing network quickly by the
  • TP-Link AP500 | AP500 V1 User Guide - Page 20
    and Multi-SSID modes. Follow the steps below to use WPS by PIN method. 1. Visit http://tplinkap.net, then log in with the username and password you set for the AP device. 2. Go to Advanced > Wireless > WPS. There are also two ways to use WPS PIN method: using the AP device
  • TP-Link AP500 | AP500 V1 User Guide - Page 21
    is equal to pressing the physical WPS button on the device. 4. 3. Manually set up a wireless connection Follow the steps below to check or modify your wireless connection settings. 1. Visit http://tplinkap.net, then log in with the username and password you set for the AP device. 2. Go to Advanced
  • TP-Link AP500 | AP500 V1 User Guide - Page 22
    Chapter 4  3. Select the Region and Operation mode from the drop-down list. Note: Per FCC regulations, all Wi-Fi products marketed in the U.S. are fixed to the U.S. region. ¾¾ Access Point Mode If Access Point mode is selected, please take the following steps: 19
  • TP-Link AP500 | AP500 V1 User Guide - Page 23
    Name (SSID) and Security settings. The AP device provides four security options, None, WPA/WPA2 - Personal, WPA/WPA2 - Enterprise and WEP. The default WPA/WPA2 - Personal is recommended. Enter a Password below to prevent unauthorized access to your AP device. Note: 1. It is recommended to keep the
  • TP-Link AP500 | AP500 V1 User Guide - Page 24
    the Wireless Network Name (SSID) and Security settings. The AP device provides four security options, None, WPA/WPA2 - Personal, WPA/WPA2 - Enterprise and WEP. The default WPA/WPA2 - Personal is recommended. Enter a Password below to prevent unauthorized access to your AP device. 21
  • TP-Link AP500 | AP500 V1 User Guide - Page 25
    from the list. Once a network is selected, its SSID, MAC address and security settings (except the password) will be automatically filled in the respective fields. If the selected network is protected, enter the password. 3 ) Click Save to save the settings. ¾¾ Multi-SSID Mode If Multi-SSID mode is
  • TP-Link AP500 | AP500 V1 User Guide - Page 26
    Chapter 4  1 ) The list will show the information of the Multi-SSID. The icon means this SSID is enabled, and you can click it to disable. While the icon means this SSID is disabled, and you can click it to enable. 2 ) Click the icon to modify the SSID, VLAN ID, wireless security and other
  • TP-Link AP500 | AP500 V1 User Guide - Page 27
    Chapter 4  4. 4. Check the connection status After finishing the configuration, please go to Advanced > Status to check the connection status. Here we take Access Point mode as a demonstration. The status page of other modes are different. Click each element of the topology, its status will show
  • TP-Link AP500 | AP500 V1 User Guide - Page 28
    Chapter 5 Customize Your Network and Security Settings This chapter guides you on how to configure advanced network and security settings that are available for this AP device. This chapter contains the following sections: • Change the
  • TP-Link AP500 | AP500 V1 User Guide - Page 29
    the default LAN settings to avoid IP conflict password you set for the AP device. 2. Go to Advanced > Network > LAN page. 3. Select Use the following IP address option and type in a new IP Address appropriate to your needs. 4. Leave the Subnet Mask and Default unable to avoid IP conflict. You can
  • TP-Link AP500 | AP500 V1 User Guide - Page 30
    . 5. Enter other parameters if the ISP offers, the Default Gateway is automatically filled which is the same as the LAN IP address of the AP device. 6. Click Save. ¾¾ Check the DHCP Clients 1. Visit http://tplinkap.net, and log in with the username and password you set for the AP device. 2. Go to
  • TP-Link AP500 | AP500 V1 User Guide - Page 31
    device. 5. Enter the IP address to set to the client device. 6. Select the Enable this entry checkbox. 7. Click OK. The IP address reservation is configured successfully Visit http://tplinkap.net, and log in with the username and password you set for the AP device. 2. Go to Advanced > Network >
  • TP-Link AP500 | AP500 V1 User Guide - Page 32
    Chapter 5  3. Select the filtering rule: Blacklist or Whitelist. ¾¾ To add a device to a blacklist or whitelist 1 ) Click Add. 2 ) Enter the MAC address of the device or click View Devices button to choose the device that you want to add in the blacklist or whitelist from the Access Devices List.
  • TP-Link AP500 | AP500 V1 User Guide - Page 33
    checkboxes of the devices to be deleted and click Delete above the table. 5. 4. Advanced Wireless Settings It is recommended to keep the default settings of the advanced wireless settings. If it is necessary to change them, please perform the following steps. 1. Visit http://tplinkwifi.net
  • TP-Link AP500 | AP500 V1 User Guide - Page 34
    is the same as Beacon Interval. • RTS Threshold - Enter a value between 1 and 2346 to determine the packet size of data transmitted through the network. By default, the RTS (Request to Send) Threshold size is 2346. If the packet size is greater than the preset threshold, the device sends Request to
  • TP-Link AP500 | AP500 V1 User Guide - Page 35
    Chapter 5  • WMM - This function guarantees the packets with high-priority messages being transmitted preferentially. It is enabled by default and highly recommended. 4. Click Save. 32
  • TP-Link AP500 | AP500 V1 User Guide - Page 36
    you how to configure and manage your AP device. This chapter includes the following sections: • System Log • Test the Network Connectivity • Upgrade the Firmware • Backup and Restore Configuration Settings • Change the Management Account • Throughput Monitor • Statistics • SNMP Management • Ping
  • TP-Link AP500 | AP500 V1 User Guide - Page 37
    Network Connectivity Diagnostics is used to test the connectivity between the AP device and the host or other network devices. The device provides Ping and Traceroute tools to help you troubleshoot network connectivity problems. The Ping tool sends packets to a target IP address and logs the results
  • TP-Link AP500 | AP500 V1 User Guide - Page 38
    .net, and log in with the username and password you set for the AP device. 2. Go to Advanced > System Tools > Diagnostics. ¾¾ To diagnose using Ping 1 ) Choose Ping as the diagnostic tool to test the connectivity. 2 ) Enter the target IP Address of the tested host. 3 ) Specify the Ping Count, Ping
  • TP-Link AP500 | AP500 V1 User Guide - Page 39
    Max TTL (Time to Live) field. The default is 20. (Optional) 4 ) Click Start. The figure below indicates the proper connection between the AP device and the IP address 192.168.0.123 tested through Traceroute. 6. 3. Upgrade the Firmware TP-LINK is dedicated to improving and richening the product
  • TP-Link AP500 | AP500 V1 User Guide - Page 40
    Do NOT turn off the AP device during the firmware upgrade. Follow the steps to upgrade the firmware. 1. Download the latest firmware file for the AP device from our website www.tp-link. com. 2. Visit http://tplinkap.net, and log in with the username and password you set for the AP device. 3. Go to
  • TP-Link AP500 | AP500 V1 User Guide - Page 41
    : During the restoring process, do not turn off or reset the AP device. ¾¾ To reset the AP device to factory default settings: 1 ) Click Factory Restore to reset the router. 2 ) Wait a few moments for the reset and reboot. Note: 1. During the resetting process, do not turn off the AP device. 2. We
  • TP-Link AP500 | AP500 V1 User Guide - Page 42
    twice (both case-sensitive). Click Save. Use the new username and password for subsequent logins. Tips: Please write down the new login information in http://tplinkap.net, and log in with the username and password you set for the AP device. 2. Go to Advanced > Wireless > Throughput Monitor. 39
  • TP-Link AP500 | AP500 V1 User Guide - Page 43
    , and allows you to monitor the volume of wireless traffic statistics. 1. Visit http://tplinkap.net, and log in with the username and password you set for the AP device. 2. Go to Advanced > Wireless > Statistics. 3. Monitor the traffic statistics in Wireless Stations Online section. 6. 8. SNMP
  • TP-Link AP500 | AP500 V1 User Guide - Page 44
    Community field that allows read/write access to the device's SNMP information. The community name can be considered as a group password. The default setting is private. 8. Enter the IP address or subnet in Set Source field that management systems can read and write to this 'set' community. 9. Click
  • TP-Link AP500 | AP500 V1 User Guide - Page 45
    Ping Watchdog checkbox to enable the function. 4. Enter the IP address of the target host in IP Address To Ping field that you want to send ping packets management page. 1. Visit http://tplinkap.net, and log in with the username and password you set for the AP device. 2. Click the LED On or LED Off
  • TP-Link AP500 | AP500 V1 User Guide - Page 46
    password has been altered, please follow the steps below: 1. Reset the router to factory default settings: with the device powered on, use a pin to press and hold the Reset light up. 2. Make sure the IP address of your computer is configured as Obtain an IP address automatically and Obtain DNS server
  • TP-Link AP500 | AP500 V1 User Guide - Page 47
    4 ) Click LAN settings, deselect the following three options and click OK; 5 ) Go to Advanced > Restore advanced settings, click OK to save the settings. 44
  • TP-Link AP500 | AP500 V1 User Guide - Page 48
    AP device will reset to the default AP Mode. Open a web browser and log in again. If login still fails, please contact the technical support. Q4. What can I do if the login window does not appear? You can try the following methods to solve the problem: • Change the computer's static IP address to
  • TP-Link AP500 | AP500 V1 User Guide - Page 49
    Q5. What can I do if my wireless is not stable? It may be caused by too much interference, you can try the following methods: • Set your wireless channel to a different channel. • Move the AP device to a new location away from Bluetooth devices and other household electronics, such as cordless phone
  • TP-Link AP500 | AP500 V1 User Guide - Page 50
    Security DHCP Quality of Service Firewall Security Protocols Management 1 10/100/1000Mbps LAN port Reset Button, WPS Button, , Client, DHCP Client List, Address Reservation WMM MAC Filtering Supports IPv4 Account Management, SNMP Environment Operating Temperature Storage Temperature Operating
  • TP-Link AP500 | AP500 V1 User Guide - Page 51
    COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced
  • TP-Link AP500 | AP500 V1 User Guide - Page 52
    FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
  • TP-Link AP500 | AP500 V1 User Guide - Page 53
    a Implemented radius of 20 km from the centre of Ny-Ålesund on Svalbard. Implemented The public use is subject to general authorisation by the respective service provider. 49
  • TP-Link AP500 | AP500 V1 User Guide - Page 54
    doit accepter toute interférence, y compris celles susceptibles de provoquer un fonctionnement non souhaité de l'appareil. This radio transmitter (IC: AP500/ Model: AP500) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain indicated
  • TP-Link AP500 | AP500 V1 User Guide - Page 55
    Le présent émetteur radio (IC: AP500/ Model: AP500) a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal. Les types d'antenne non inclus dans
  • TP-Link AP500 | AP500 V1 User Guide - Page 56
    Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Industry
  • TP-Link AP500 | AP500 V1 User Guide - Page 57
    power source. • Don't disassemble the product, or make repairs yourself. You run the risk of electric shock and voiding the limited warranty. If you need service, please contact us. • Avoid water and wet locations. This product can be used in the following countries: AT BG BY CA CZ DE DK EE
  • TP-Link AP500 | AP500 V1 User Guide - Page 58
    TECHNOLOGIES CO., LTD DECLARATION OF CONFORMITY For the following equipment: Product Description: AC1900 Wireless Gigabit Access Point Model No.: AP500 Trademark: TP-LINK We declare under our own responsibility that the above products satisfy all the technical regulations applicable to the product
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REV1.0.0
1910011509
AP500
User Guide
AC1900 Wireless Gigabit Access Point