Thermador T18ID905RP Instructions for Use - Page 28

Customer service

Page 28 highlights

en-us Customer service 4Customer service IfCustomerservice you are unable to rectify the fault, please contact our customer service. We will always find an appropriate solution in order to avoid unnecessary visits by engineers. The contact information for your nearest customer service can be found here or on the enclosed customer service list. When calling, please state the product number (ENr.) and the production number (FD), which can be found on the rating plate. ~ "Getting to know your appliance" on page 10 Trust the expertise of the manufacturer. You can therefore be sure that the repair is carried out by trained service engineers who carry original spare parts for your home appliances. Appliance self-test Your appliance features a self-test program which displays the fault your customer service can rectify. 1. Press " button to open the Settings menu. 2. Use ) button to move to the menu item Self-test. 3. Press 8 button to start the self-test. The self-test starts. 4. If faults are present, they will be displayed. In this case follow the instructions. 5. The appliance restarts. 6. A message that the self-test has finished is displayed for 10 seconds. When the self-test has ended, the appliance switches to normal operation. Repair order and advice on faults Contact information for all countries can be found on the enclosed customer service list. USA 1-800-735-4328 Toll-free in the USA CA 1-800-735-4328 -------- 28

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en-us
Customer service
28
4
Customer service
Customer
servi
ce
If you are unable to rectify the fault, please contact
our customer service. We will always find an
appropriate solution in order to avoid unnecessary
visits by engineers.
The contact information for your nearest customer
service can be found here or on the enclosed
customer service list.
When calling, please state the product number (E-
Nr.) and the production number (FD), which can be
found on the rating plate.
~
"Getting to know your appliance" on page 10
Trust the expertise of the manufacturer.
You can
therefore be sure that the repair is carried out by
trained service engineers who carry original spare
parts for your home appliances.
Appliance self-test
Your appliance features a self-test program which
displays the fault your customer service can rectify.
1.
Press
"
button to open the
Settings
menu.
2.
Use
)
button to move to the menu item
Self-test
.
3.
Press
8
button to start the self-test.
The self-test starts.
4.
If faults are present, they will be displayed. In this
case follow the instructions.
5.
The appliance restarts.
6.
A message that the self-test has finished is
displayed for 10 seconds.
When the self-test has ended, the appliance
switches to normal operation.
Repair order and advice on faults
Contact information for all countries can be found on
the enclosed customer service list.
--------
USA
1-800-735-4328
Toll-free in the USA
CA
1-800-735-4328