Toshiba Portege Z20T-C2111 Portege Z20t-C Series Windows 10 Users Guide - Page 142

Printer problems, printer. Turn the printer back on, make sure it is online,

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142 If Something Goes Wrong Printer problems 4 Select Recommended Restore or Choose a different restore point to restore the system to a point at which your sound system was working properly. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure the printer cable is firmly attached to the device and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the device is on. Disable Sleep mode, turn off the device, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the device back on. Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file. If you cannot resolve the problem, contact the printer's manufacturer. The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information.

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142
If Something Goes Wrong
Printer problems
4
Select
Recommended Restore
or
Choose a
different restore point
to restore the system to a point
at which your sound system was working properly.
Printer problems
This section lists some of the most common printer
problems.
The printer will not print.
Check that the printer is connected to a working power
outlet, turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will
not start printing when there are just two or three sheets of
paper left in the tray.
Make sure the printer cable is firmly attached to the device
and the printer.
Run the printer’s self-test to check for any problem with the
printer itself.
Make sure you installed the proper printer drivers as shown
in the instructions that came with the printer.
You may have connected the printer while the device is on.
Disable Sleep mode, turn off the device, and turn off the
printer. Turn the printer back on, make sure it is online, and
then turn the device back on.
Try printing another file. For example, you could create and
attempt to print a short test file using Notepad. If a Notepad
file prints correctly, the problem may be in your original file.
If you cannot resolve the problem, contact the printer’s
manufacturer.
The printer will not print what you see on the
screen.
Many programs display information on the screen differently
from the way they print it. See if your program has a print
preview mode. This mode lets you see your work exactly as
it will print. Contact the software manufacturer for more
information.