Toshiba Portege Z930-S9312 User Guide - Page 137

Disk or storage drive problems, Error-checking

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If Something Goes Wrong Disk or storage drive problems 137 Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or more files appear to be missing. Make sure you are identifying the drive by its correct name (A: or C:). Error-checking Run Error-checking, which analyzes the directories and files on the storage drive and repairs any damage it finds. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you want to check. 3 On the pop-up menu, click Properties. The drive's Properties box appears. 4 Click the Tools tab. 5 Click the Check now... button. The Check Disk box appears. 6 You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors 7 Click Start. Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. After it opens, click Defragment disk. Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator.

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137
If Something Goes Wrong
Disk or storage drive problems
Disk or storage drive problems
Problems with the storage drive or with external media usually
show up as an inability to access the drive or as sector errors.
Sometimes a drive problem may cause one or more files to appear
to have garbage in them. Typical problems are:
You are having trouble accessing a drive, or one or more files
appear to be missing.
Make sure you are identifying the drive by its correct name
(A: or C:).
Error-checking
Run Error-checking, which analyzes the directories and files on the
storage drive and repairs any damage it finds.
To run Error-checking:
1
Click
Start
, and then
Computer
.
2
Right-click the drive you want to check.
3
On the pop-up menu, click
Properties
.
The drive’s Properties box appears.
4
Click the
Tools
tab.
5
Click the
Check now...
button.
The Check Disk box appears.
6
You can choose one or both options:
❖
Automatically fix file system errors
❖
Scan for and attempt recovery of bad sectors
7
Click
Start
.
Error-checking tests and repairs the storage drive.
Your hard disk seems very slow.
If you have been using your computer for a long time, your files
may have become fragmented. Run Disk Defragmenter.
To do this, click
Start
,
All
Programs
,
Accessories
,
System
Tools
,
and then
Disk
Defragmenter
. After it opens, click
Defragment
disk
.
Your data files are damaged or corrupted.
Refer to your software documentation for file recovery procedures.
Many software packages automatically create backup files.
You may also be able to recover lost data using utility software.
Consult your network administrator.