Toshiba SD-3109 Owners Manual - Page 44

Before, Calling, Service Personnel

Page 44 highlights

Others Before Calling Service Personnel Check the following guide for the possible cause of a problem before contacting service Symptoms and correction Symptom No power The DVD video player turned off by itself. No picture. No sound The playback picture has occasional distortion Brightness is unstable or noises are present in the playback pictures. The DVD video player does not start playback. Playback does not follow the course of the disc's program, Buttons do not work The remote control does not work properly, Cause • The power plug is disconnected. • The automatic power off function turned the unit off The TV is not set to receive DVD signal output The video cable is not connected securely The equipment connected with the audio cable is not set to receive DVD signal output. The audio cable is not connected securely The audio receiver or TV is turned off The setting of output sound format is incorrect. The disc is dirty. It is in fast forward or fast reverse playback. • The effect ot copy protection. • No disc is inserted. = An unplayable disc is inserted • The disc is placed upside down • The disc is not p_aced within the guide • The disc is dirty • The parentai lock function is set • It is in the mode of repeat playback. memory playback, etc. • Power supply fluctuations or other abnormalities such as static electricity may interrupt correct operations, • The remote control is not pointed at the remote sensor of the DVD video player, • The remote control is too far from the DVD video player. • The batteries in the remote control are exhausted Correction Connect the power plug securely into the wall outlet. Press the PLAY button Select the appropriate video input mode on the TV so the picture from the DVD video player appears on the TV screen. Connect the video cable securely into the appropriate jacks. Select the correct input mode of the audio receiver so you can listen to the sound from the DVD video player. • Connect the audio cable securely into the appropriate jacks. • Turn on the equipment connected with the audio cable • Select the proper audio setting. • Eject the disc and clean it. • Sometimes a small amount of picture distortion may appear. This is not a malfunction. • Connect the DVD video player directly to the TV Avoid connecting the DVD video player to a VCR or TV/VCR combination. • Insert a disc. • Insert a playable disc. (Check the disc type and color system) • Place the disc with the playback side down. • Place the disc correctly inside the guide on the disc tray • Clean the disc • Cancel the parental lock function or change the parental lock level. • These operations may prevent a proper progress of the contents • Turn the power on or off with the POWER button. Or disconnect the power plug and insert it into the wall outlet again. • Point the remote control at the remote sensor of the DVD video p_ayer. • Operate the remote control within about 7 m. • Replace the batteries with new ones Page 16 21 2O 16, 17 20 16, 17 18, 19 20 33, 35 39 9 16 20 10 20 20 9 35, 41 15 15 15 [44

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Others
Before
Calling
Service Personnel
Check
the
following
guide
for the
possible
cause
of a problem
before
contacting
service
Symptoms
and correction
Symptom
No power
The
DVD
video
player
turned
off
by
itself.
No picture.
No sound
The
playback
picture
has
occasional
distortion
Brightness
is
unstable
or
noises
are
present
in the
playback
pictures.
Cause
The
power
plug
is disconnected.
• The
automatic
power
off function
turned
the
unit off
The
TV is not set to receive
DVD
signal
output
The
video
cable
is not connected
securely
The
equipment
connected
with
the audio
cable
is not
set to receive
DVD
signal
output.
The audio
cable
is not
connected
securely
The audio
receiver
or TV
is turned
off
The
setting
of output
sound
format
is
incorrect.
The
disc
is dirty.
It is in fast forward
or fast
reverse
playback.
• The
effect
ot copy protection.
Correction
Connect
the power
plug
securely
into the
wall
outlet.
Press
the PLAY
button
Select
the appropriate
video
input
mode
on the
TV so the picture
from the
DVD
video
player
appears
on the TV
screen.
Connect
the video
cable
securely
into the
appropriate
jacks.
Select
the correct
input
mode
of the
audio
receiver
so you can listen
to the
sound
from
the DVD
video
player.
Connect
the audio
cable
securely
into the
appropriate
jacks.
• Turn
on
the equipment
connected
with
the audio
cable
• Select
the
proper
audio
setting.
Eject
the
disc
and
clean
it.
• Sometimes
a small
amount
of picture
distortion
may
appear.
This
is
not a
malfunction.
• Connect
the
DVD
video
player
directly
to
the TV
Avoid
connecting
the
DVD
video
player
to
a
VCR
or TV/VCR
combination.
Insert
a disc.
Page
16
21
2O
16,
17
20
16,
17
18,
19
20
33,
35
39
9
16
The
DVD
video
player
does
No
disc
is inserted.
20
not
start
playback.
=
An
unplayable
disc
is inserted
• Insert
a playable
disc.
(Check
the disc
10
type
and color
system)
• The
disc
is placed
upside
down
• Place
the disc
with
the playback
side
20
down.
• The
disc
is not p_aced within
the
guide
• Place
the
disc correctly
inside
the guide
20
on the disc
tray
• The
disc
is
dirty
• Clean
the
disc
9
• The
parentai
lock
function
is set
• Cancel
the parental
lock function
or
35,
41
change
the parental
lock
level.
Playback
does
not follow
the
• It is in the mode
of repeat
playback.
• These
operations
may
prevent
a proper
course
of the disc's
program,
memory
playback,
etc.
progress
of the
contents
Buttons
do not work
• Power
supply
fluctuations
or other
• Turn
the power
on
or off with
the
POWER
abnormalities
such
as static
electricity
may
button.
Or disconnect
the
power
plug and
interrupt
correct
operations,
insert
it into the wall
outlet
again.
The
remote
control
does
not
• The
remote
control
is not
pointed
at the
• Point the remote
control
at the remote
15
work
properly,
remote
sensor
of
the
DVD
video
player,
sensor
of the
DVD
video
p_ayer.
• The
remote
control
is too far from the
DVD
• Operate
the
remote
control
within
about
15
video
player.
7 m.
• The
batteries
in the
remote
control
are
• Replace
the
batteries
with
new ones
15
exhausted
[44