Toshiba Satellite 2805 Toshiba Online User's Guide (Windows Me) for Satellite - Page 241

Contacting Toshiba, Name and version of the program involved in the problem

Page 241 highlights

241 If Something Goes Wrong If you need further assistance Contacting Toshiba If you still need help and suspect that the problem is hardwarerelated, Toshiba offers a variety of resources to help you. 1 Start with accessing Toshiba on the Internet using any Internet browser by typing pcsupport.toshiba.com 2 Next, try one of Toshiba's online services. The Toshiba Forum can be accessed through CompuServe® by typing: go toshiba. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number. ❖ The computer and any optional devices related to the problem. ❖ Backup copies of your Windows® operating system and all other preloaded software on diskettes or CD-ROM. ❖ Name and version of the program involved in the problem along with its installation diskettes or CD-ROM. ❖ Information about what you were doing when the problem occurred. ❖ Exact error messages and when they occurred. For technical support, call the Toshiba InTouch Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273

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241
If Something Goes Wrong
If you need further assistance
Contacting Toshiba
If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.
1
Start with accessing Toshiba on the Internet using any Internet
browser by typing
pcsupport.toshiba.com
2
Next, try one of Toshiba
s online services. The Toshiba Forum
can be accessed through CompuServe
®
by typing:
go toshiba
.
Toshiba voice contact
Before calling Toshiba, make sure you have:
Your computer
s serial number.
The computer and any optional devices related to the
problem.
Backup copies of your Windows
®
operating system and all
other preloaded software on diskettes or CD-ROM.
Name and version of the program involved in the problem
along with its installation diskettes or CD-ROM.
Information about what you were doing when the problem
occurred.
Exact error messages and when they occurred.
For technical support, call the Toshiba InTouch Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273