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Problems when you turn on the computer

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198 If Something Goes Wrong Problems when you turn on the computer 5 Press Enter to add a paragraph break and type some notes describing what you were doing when you received the message. 6 Save the file and refer to it when you contact the software manufacturer. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adapter and power cable properly or installed a charged battery. Press and hold down the power button until the on/off light changes to green. If you are using the AC adapter, check that the wall outlet is working by plugging in another device, such as a lamp. The computer starts but, when you press a key, nothing happens. You are probably in Standby mode and have a software or resource conflict. When this happens, turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously, select Shutdown, then Restart to restart the computer. Clearing the condition may get the computer running, but it will not solve a resource conflict. Read the documentation that came with the conflicting device and "Resolving a hardware conflict" on page 202.

Section	Page
Satellite® A10/A15 Series User’s Guide	1
Contents	26
Introduction	34
This guide	34
Safety icons	35
Other icons used	36
Other documentation	36
Service options	37
Finding Your Way Around	38
Making sure you have everything	38
Front with the display closed	39
Back	40
Right side	41
Left side	42
Front with the display open	43
System indicator panel	44
Keyboard indicator lights	45
Underside	46
Getting Started	48
Selecting a place to work	48
Creating a computer-friendly environment	48
Keeping yourself comfortable	49
Precautions	52
Setting up your computer	54
Setting up your software	54
Registering your computer with Toshiba	55
Adding external devices	55
Connecting to a power source	56
Charging the main battery	58
Using the computer for the first time	59
Opening the display panel	59
Turning on the power	60
Using the TouchPad™	61
Control buttons	62
Disabling or enabling the TouchPad	62
Setting up a printer	63
Installing additional memory (optional)	66
Removing a memory module	70
Connecting a mouse	71
Connecting a printer	71
Connecting a USB printer	71
Connecting a parallel printer	71
Using external display devices	72
Connecting an external monitor	72
Directing the display output when you turn on the computer	72
Adjusting the quality of the external display	73
Display limitations	73
Connecting an optional external diskette drive	74
Using an external keyboard	75
Turning off the computer	75
Caring for your computer	76
Cleaning the computer	76
Moving the computer	77
Using a computer lock	77
Learning the Basics	79
Computing tips	79
Using the keyboard	80
Character keys	81
Ctrl, Fn, and Alt keys	81
Function keys	81
Windows® special keys	82
Overlay keys	82
Emulating a full-size keyboard	84
Starting a program	84
Saving your work	85
Printing your work	86
Backing up your files	86
Using the DVD-ROM or Multifunction drive	87
DVD-ROM drive components	88
Inserting a disc	89
Playing an audio CD	91
Viewing the contents of a CD or DVD	93
Removing a disc with the computer on	93
Removing a disc with the computer off	94
Caring for CDs and DVDs	94
Setting up for communications	94
Connecting the modem to a phone line	95
Connecting your computer to a network	95
Powering down the computer	96
Turn Off or Shut down command	96
Restart command	97
Hibernation command	97
Standby command	98
Using Turn Off or Shut down	99
Turning off or shutting down more quickly	100
Starting again after Turn Off or Shut down	103
Using Hibernation	103
Enabling the Hibernation command	104
Going into Hibernation mode	105
Going into Hibernation mode more quickly	106
Starting again from Hibernation mode	109
Using Standby	110
Going into Standby mode more quickly	111
Starting again from Standby	114
Mobile Computing	115
Toshiba’s energy-saver design	115
Running the computer on battery power	115
Battery Notice	116
Power management	116
Charging the batteries	117
Charging the main battery	117
Charging the RTC battery	118
Monitoring battery power	119
Determining remaining battery power	119
Conserving battery power	120
What to do when the battery runs low	121
Setting battery alarms	121
Changing the main battery	122
Removing the battery from the computer	123
Inserting the battery in the computer	125
Taking care of your battery	125
Safety precautions	125
Maximizing battery life	126
Disposing of used batteries safely	127
Traveling tips	128
Getting to Know the Windows® XP Operating System	129
Lesson 1: Exploring the desktop	130
Finding your way around the desktop	130
Windows® XP file system	132
Lesson 2: Using the TouchPad and control buttons together	133
Lesson 3: Learning about the Internet	136
Lesson 4: Creating a new document	137
Lesson 5: Creating a new folder	138
Lesson 6: Starting programs	140
Lesson 7: Resizing, repositioning, and hiding windows	142
Using the taskbar	142
Minimizing and maximizing windows	142
Resizing and moving windows	143
Lesson 8: Closing programs	145
Lesson 9: Creating shortcuts	145
Creating a shortcut to the Calculator	145
Creating a shortcut to the Character Map	146
Lesson 10: Changing the screen saver	148
Lesson 11: Setting the date and time	150
Lesson 12: Removing objects from the desktop	152
Lesson 13: Using System Restore	154
Lesson 14: If I am lost, what do I do?	155
Windows® XP Help and Support Center	155
Using the online tours and tutorials	157
Lesson 15: Turning off your computer	158
Exploring Your Options	159
Windows® XP special features	159
Personalizing your desktop	160
Customizing the taskbar	160
Bringing the world to your desktop	161
Changing desktop and browsing style	162
Personalizing individual windows	163
Customizing window toolbars	164
Displaying information about each folder	165
Using your computer at the office	166
Setting up for communications	167
Connecting the modem to a telephone line	168
Setting up a dial-up connection	168
Exchanging data with another computer	169
Transferring files using a parallel port connection	169
Getting help transferring files	169
Setting up a wireless connection	170
Accessing the wireless modules using your system tray	170
Connecting to the Internet	171
An overview of using the Internet	172
The Internet	172
The World Wide Web	172
Internet Service Providers	173
Signing up with an Internet Service Provider	173
Surfing the Internet	173
Internet features	174
Uploading and downloading files on the Internet	174
Toshiba’s online resources	175
Exploring video features	175
Changing the display properties setting	175
Display settings hot key	176
Exploring audio features	177
Recording sounds	177
Using a microphone	177
Adjusting recording settings	178
Using external speakers or headphones	179
Using PC Cards	179
PC Card supporting software	180
Inserting PC Cards	180
Removing PC Cards	181
Hot swapping	182
Toshiba Utilities	183
TOSHIBA Accessibility	183
Fn-esse	185
Starting Fn-esse	185
Assigning a key to a program or document	186
Viewing existing key assignments	188
Changing or removing existing key assignments	188
Hotkey utility	188
TOSHIBA Console	189
Customize Your Computer	190
Security	191
Power Management	191
Toshiba Hardware Setup	194
If Something Goes Wrong	196
Problems that are easy to fix	196
Problems when you turn on the computer	198
The Windows® operating system is not working	199
Using Startup options to fix problems	200
Internet problems	201
The Windows® XP operating system can help you	202
Resolving a hardware conflict	202
A plan of action	203
Resolving hardware conflicts on your own	203
Fixing a problem with Device Manager	205
Memory module problems	207
Power and the batteries	208
Keyboard problems	209
Display problems	210
Disk drive problems	212
DVD-ROM or multi-function drive problems	214
Sound system problems	216
PC Card problems	217
Printer problems	220
Modem problems	221
Develop good computing habits	222
If you need further assistance	223
Before you call	223
Contacting Toshiba	224
Other Toshiba Internet Web sites	225
Toshiba’s worldwide offices	225
Hot Keys	228
Volume Mute	228
Instant password security	228
Without a password	229
With a password	229
Maintaining security when the battery is not fully charged	230
Power usage mode	231
Standby mode	232
Hibernation mode	233
Display modes	234
Display brightness	235
Enabling a wireless device	235
Disabling or enabling the TouchPad	235
Keyboard hot keys	236
Power Cable Connectors	237
USA and Canada	237
United Kingdom	237
Australia	237
Europe	237
Glossary	238