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Toshiba Satellite A660 PSAW0C-0ML006 Users Manual Canada; English - Page 217

eSATA device, Additional memory module, Problem, Procedure, Power

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Troubleshooting eSATA device In addition to the information in this section, please also refer to the documentation supplied with your eSATA device. Problem Procedure eSATA device does not work Remove the eSATA device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached. A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port while the computer is in Sleep Mode or Hibernation Mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. Ensure that any required eSATA device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Additional memory module Please also refer to Chapter 3, Hardware, Utilities and Options, for further information on installing and removing memory modules. Problem Procedure If there is a memory In the event the Power indicator flashes when malfunction, the Power the computer is turned on, you should first check indicator will repeatedly that the installed memory module(s) are flash (on for 0.5 compatible with the computer. If there is an error seconds, off for 0.5 with a compatible memory module, there is a seconds) in the possibility the memory module is damaged. following patterns; If there is an error in only Slot A: amber twice, then white once. If there is an error in only Slot B: amber once, then white twice. If you determine that an incompatible module has been installed, you should follow the steps as detailed below: 1. Turn off the computer. 2. Disconnect the AC adaptor and all peripheral devices. If there are errors in 3. Remove the battery pack. both Slot A and Slot B: 4. Remove the incompatible memory module. amber twice, then white 5. Install the battery and/or connect the AC twice. adaptor. 6. Turn on the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-20

Section	Page
Copyright	6
Disclaimer	6
Trademarks	6
FCC information	7
EU Declaration of Conformity	8
REACH - Compliance Statement	9
Following information is only for Turkey:	9
Canadian regulatory information (Canada only)	10
Modem warning notice	10
Japan regulations	11
Instructions for IC CS-03 certified equipment	13
Notes for Users in Australia and New Zealand	14
Following information is only valid for EU-member States:	17
Disposing of the computer and the computer's batteries	18
Optical disc drive safety instructions	19
International precautions	21
Preface	23
Conventions	23
General Precautions	26
Provide adequate ventilation	26
Creating a computer-friendly environment	27
Stress injury	27
Heat injury	27
Pressure or impact damage	28
ExpressCard overheating	28
Mobile phones	28
Instruction Manual for Safety and Comfort	28
Chapter 1	29
Getting Started	29
Equipment checklist	29
Getting Started	31
System Recovery Options	41
System Recovery	42
Chapter 2	45
The Grand Tour	45
Front with the display closed	45
Right side	47
Left side	48
Back	50
Underside	51
Front with the display open	53
Indicators	56
Optical disc drives	58
Remote Controller	62
Using the Remote Controller	68
Installing/Removing batteries	69
AC adaptor	74
NVIDIA® 3D VISIONTM	76
Chapter 3	78
Hardware, Utilities and Options	78
Hardware	78
Special features	86
TOSHIBA Value Added Package	89
Utilities and Applications	91
Optional devices	96
Bridge media slot	98
Optional accessories	118
Chapter 4	119
Operating Basics	119
Using the Touch Pad	119
Touch Pad Gesture	120
Using the Fingerprint Sensor	120
Web Camera	127
Using TOSHIBA Web Camera Application	128
Using the TOSHIBA Face Recognition	129
Using optical disc drive	132
Writing CD/DVD/BD on DVD Super Multi drive or BD-Writer drive or BD-Combo drive	138
Using WinDVD BD for TOSHIBA	151
Media care	152
Sound System	154
Realtek HD Audio Manager	154
Modem	157
Wireless communications	160
LAN	163
Computer Handling	165
Using the Hard Disk Drive (HDD) Protection	166
Using the TOSHIBA Sleep Utility	168
Heat dispersal	171
Chapter 5	172
The Keyboard	172
Typewriter keys	172
Function keys: F1 … F12	173
Soft keys: FN key combinations	173
Hot keys	174
Windows special keys	176
Generating ASCII characters	176
Chapter 6	177
Power and Power-Up Modes	177
Power conditions	177
Monitoring of power condition	178
Battery	179
TOSHIBA Password Utility	188
Power-up modes	189
Panel power on/off	189
System automatic Sleep/Hibernation	190
Chapter 7	191
HW Setup	191
Accessing HW Setup	191
HW Setup window	191
Chapter 8	198
Troubleshooting	198
Problem solving process	198
Hardware and system checklist	200
TOSHIBA support	222
Appendix A	224
Specifications	224
Physical Dimensions	224
Environmental Requirements	224
Appendix B	227
Display Controller and Video mode	227
Display controller	227
Video mode	227
Appendix C	228
Wireless LAN	228
Card Specifications	228
Radio Characteristics	229
Supported Frequency Sub-bands	230
Appendix D	233
Bluetooth wireless technology Interoperability	233
Bluetooth wireless technology and your Health	234
Regulatory statements	235
Using Bluetooth Adaptor from TOSHIBA equipment in Japan	236
Appendix E	239
AC Power Cord and Connectors	239
Certification agencies	239
Appendix F	241
TOSHIBA PC Health Monitor	241
Starting the TOSHIBA PC Health Monitor	242
Appendix G	243
Legal Footnotes	243
Non-applicable Icons*1	243
CPU*2	243
Memory (Main System)*3	244
Battery Life*4	245
Hard Disk Drive (HDD) Capacity*5	245
LCD*6	245
Graphics Processor Unit (\	245
Wireless LAN*8	246
Copy Protection	246
Glossary	247

Match case Limit results 1 per page

User’s Manual

8-20

Troubleshooting

eSATA device

In addition to the information in this section, please also refer to the

documentation supplied with your eSATA device.

Additional memory module

Please also refer to Chapter 3,

Hardware, Utilities and Options

, for further

information on installing and removing memory modules.

Problem

Procedure

eSATA device does

not work

Remove the eSATA device from the computer

and then reconnect it to a free port it in order to

ensure it is firmly attached.

A connected eSATA device may not be

recognized if it is connected to the computer's

eSATA/USB combo port while the computer is in

Sleep Mode or Hibernation Mode. If this occurs,

disconnect the eSATA device and then reconnect

the device while the computer is turned on.

Ensure that any required eSATA device drivers

are properly installed - to achieve this you should

refer to both the device documentation and the

operating system documentation.

If you are still unable to resolve the problem,

contact your reseller, dealer or service provider.

Problem

Procedure

If there is a memory

malfunction, the

Power

indicator will repeatedly

flash (on for 0.5

seconds, off for 0.5

seconds) in the

following patterns;

If there is an error in

only Slot A: amber

twice, then white once.

If there is an error in

only Slot B: amber

once, then white twice.

If there are errors in

both Slot A and Slot B:

amber twice, then white

twice.

In the event the

Power

indicator flashes when

the computer is turned on, you should first check

that the installed memory module(s) are

compatible with the computer. If there is an error

with a compatible memory module, there is a

possibility the memory module is damaged.

If you determine that an incompatible module has

been installed, you should follow the steps as

detailed below:

Turn off the computer.

Disconnect the AC adaptor and all peripheral

devices.

Remove the battery pack.

Remove the incompatible memory module.

Install the battery and/or connect the AC

adaptor.

Turn on the computer.

If you are still unable to resolve the problem,

contact your reseller, dealer or service provider.