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111 Utilities Service Station Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The Service Station will alert you when updates are available, and you can then choose to install the updates if you wish, or you can follow the instructions below to open the Service Station: 1 In the Search field, type Service Station. 2 Click or touch Service Station ( ). The Service Station screen appears. 3 Follow the on-screen instructions.

Section	Page
Satellite®/Satellite Pro® C50/C70-B Series User’s Guide	1
Contents	19
Introduction	25
This guide	27
Safety icons	28
Other icons used	28
Your computer’s features and specifications	29
Documentation	29
Service options	29
Chapter 1: Getting Started	30
Selecting a place to work	30
Setting up a work environment	30
Keeping yourself comfortable	31
Computer user comfort recommendations	31
Good Working Posture	31
Using the notebook with an external keyboard, mouse or monitor	32
Typing style	33
Taking breaks and varying tasks	34
Mobile computing tips	34
Transporting the notebook	34
Seeking additional help	35
Check list	35
Precautions	36
Important information on your computer’s cooling fan	38
Setting up your computer	38
Adding memory	39
Connecting to a power source	39
Charging the main battery	41
Using the computer for the first time	41
Initial setup	41
Using the Start menu	42
Registering your computer with Toshiba	43
To Shut down your computer	43
To Restart your computer	44
To place your computer in Sleep mode	44
Adding optional external devices	45
Recovering the Internal Storage Drive	45
Creating a recovery drive	46
Restoring from a recovery drive	48
Reset your PC	49
Installing drivers and applications	50
Using the touchpad	51
Adjusting touchpad settings	54
Disabling or enabling the touchpad	55
Connecting an external device	55
Using external display devices	56
Connecting an external monitor or projector	56
Selecting video cables	57
Connecting an HDMI-compatible television or display device	57
Directing the display output when you turn on the computer	57
Adjusting the quality of the external display	58
Customizing your computer’s settings	58
Caring for your computer	59
Cleaning the computer	59
Moving the computer	59
Using a computer lock	60
Chapter 2: Learning the Basics	61
Computing tips	61
Using the keyboard	62
Print screen	63
Function keys	63
Special Windows keys	64
Touch screen	64
Touch screen navigation	64
Mouse properties	66
Starting an app	66
Saving your work	67
Backing up your work	67
Using the optical disc drive	68
Optical disc drive components	69
Media control buttons	70
Inserting an optical disc	70
Playing optical media	71
Recording optical media	71
Removing a disc with the computer on	72
Removing a disc with the computer off	72
Toshiba’s online resources	73
Chapter 3: Mobile Computing	74
Toshiba’s energy-saver design	74
Running the computer on battery power	74
Battery Notice	75
Power management	76
Charging batteries	76
Charging the RTC battery	77
Monitoring battery power	78
Determining remaining battery power	79
What to do when the main battery runs low	80
Setting battery notifications	80
Conserving battery power	81
Power Plans	82
Using the eco power plan	83
Changing the main battery	83
Removing the battery from the computer	84
Inserting a charged battery	86
Taking care of your battery	87
Safety precautions	87
Maintaining your battery	87
Disposing of used batteries	88
Traveling tips	89
Chapter 4: Exploring Your Computer’s Features	90
Exploring the desktop	90
Finding your way around the desktop	91
Windows Store	95
Setting up for communications	95
Connecting your computer to a network	97
Exploring audio features	97
Recording sounds	97
Using external speakers or headphones	98
Using the Web Camera	99
Using the Memory card reader	100
Inserting memory media	100
Removing memory media	101
Chapter 5: Utilities	102
eco Utility	103
Password Utility	104
Using a supervisor password	104
Using a user password	106
Deleting a user password	108
System Settings	109
Service Station	111
TOSHIBA Application Installer	112
Display Utility	113
Chapter 6: If Something Goes Wrong	114
Problems that are easy to fix	114
Problems when you turn on the computer	115
The Windows operating system is not working	117
Using Startup options to fix problems	118
Internet problems	120
Power and the batteries	120
Keyboard help	122
Perform a complete power cycle	122
Uninstall the keyboard driver	122
Download the latest keyboard driver	123
Perform a system restore	124
Clean the keyboard	124
Touchpad help	124
Disable then enable the touchpad	124
Install an external mouse	125
Perform a complete power cycle	125
Uninstall the touchpad driver	125
Download the latest touchpad driver	126
Perform a system restore	127
Adjust the touchpad properties	127
Display problems	127
Disk or storage drive problems	129
Error-checking	129
Optical disc drive problems	131
Web Camera help	132
Testing your internal Web Camera	132
Uninstall the Web Camera driver	132
Perform a system restore	133
Check for problems with third party applications	134
System Recovery	134
Sound help	134
Use the Sound troubleshooter	134
Check and set default speakers	135
Uninstall the audio driver	136
Download the latest sound driver	137
Perform a system restore	137
Printer problems	138
Wireless networking problems	139
Connecting to the Internet	140
Using a wireless connection	141
Troubleshooting an Internet connection – Verify network status	141
Troubleshooting an Internet connection – Verify hardware	142
Uninstall the network adapter driver	142
Troubleshooting an Internet connection – How to verify TCP/IP	144
Downloading drivers and updates	145
Using Toshiba Service Station	145
Manually download and install drivers and updates	146
How to determine the correct drivers to download	146
DVD operating problems	147
Develop good computing habits	149
Data and system configuration backup in the Windows operating system	150
Additional help	154
If you need further assistance	154
Contacting Toshiba	154
Other Toshiba Internet Web sites	155
Toshiba’s worldwide offices	155
Appendix A: TOSHIBA Function Keys	157
Functions	157
Display brightness	158
Output (Display switch)	158
Disabling or enabling the touchpad	159
Media buttons	159
Volume Mute	159
Disabling or enabling wireless devices	160
Zoom In/Out	160
Zoom (Display resolution)	160
Appendix B: Power Cord/Cable Connectors	161
Glossary	162
A	164
B	164
C	166
D	167
E	168
F	169
G	169
H	169
I	170
K	170
L	170
M	171
N	172
O	172
P	172
R	173
S	174
T	175
U	175
W	175