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Toshiba Satellite E105-S1402 User Guide - Page 157

Keyboard problems, The battery appears not to power the computer for as long as, it usually does.

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If Something Goes Wrong Resolving a hardware conflict 157 If the battery has completely discharged, it will not begin charging immediately. Leave the AC adaptor and power cord/cable connected, wait 20 minutes and see if the battery is charging. If the battery light is glowing after 20 minutes, let the computer continue charging the battery for at least another 20 minutes before you turn on the computer. If the battery light does not glow after 20 minutes, the battery may have reached the end of its useful life. Try replacing it. The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the power options via your Power Plans (see "Power Plans" on page 96). Have you added a device that takes its power from the battery? Is your software using the internal storage drive more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect how long the charge lasts. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 90. Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. The keyboard produces unexpected characters. A keypad overlay may be on. If the numlock light or cursor control mode light is on, press Fn + F10 to turn off the cursor control mode light, or Fn + F11 to turn off the numlock light. If the problem occurs when both the keypad overlays are off, make sure the software you are using is not remapping the keyboard. Refer to the software documentation and check that the program does not assign different meanings to any of the keys.

Section	Page
Satellite® E100 Series User's Guide	1
Contents	28
Introduction	35
This guide	37
Safety icons	38
Other icons used	38
Other documentation	39
Service options	39
Chapter 1: Getting Started	40
Selecting a place to work	40
Setting up a work environment	40
Keeping yourself comfortable	41
Precautions	41
Important information on your computer’s cooling fan	43
Setting up your computer	43
Setting up your software	44
Registering your computer with Toshiba	45
Adding optional external devices	45
Connecting to a power source	46
Charging the main battery	48
Using the computer for the first time	49
Opening the display panel	49
Your computer’s features and specifications	50
Turning on the power	50
Adding memory (optional)	51
Using the TouchPad™	52
Scrolling with the TouchPad™	52
Control buttons	53
Disabling or enabling the TouchPad™	53
Using external display devices	53
Directing the display output when you turn on the computer	54
Adjusting the quality of the external display	55
Using an external keyboard	55
Using a mouse	55
Connecting a printer	56
Setting up a printer	57
Connecting an optional external diskette drive	57
Turning off the computer	58
Options for turning off the computer	58
Using the Shut Down command	61
Using and configuring Hibernation mode	63
Using and configuring Sleep mode	65
Closing the display panel	68
Customizing your computer’s settings	68
Caring for your computer	68
Cleaning the computer	68
Moving the computer	69
Using a computer lock	69
Chapter 2: Learning the Basics	70
Computing tips	70
Using the keyboard	72
Character keys	72
Making your keyboard emulate a full-size keyboard	72
Ctrl, Fn, and Alt keys	73
Function keys	73
Special Windows® keys	73
Overlay keys	74
Using the overlay to type numeric data	74
Starting a program	75
Starting a program from the Start menu	75
Starting a program from Windows® Explorer	76
Starting a program using the Start Search field	77
Saving your work	77
Printing your work	79
Backing up your work	80
Restoring your work	81
Using the optical drive	81
Optical drive components	82
Media control buttons	83
Inserting an optical disc	84
Playing an audio CD	85
Playing optical media	85
Recording optical media	86
Removing a disc with the computer on	86
Removing a disc with the computer off	87
Caring for optical discs	87
Toshiba’s online resources	87
Chapter 3: Mobile Computing	88
Toshiba’s energy-saver design	88
Running the computer on battery power	88
Battery Notice	89
Power management	90
Using additional batteries	90
Charging batteries	90
Charging the main battery	91
Charging the RTC battery	91
Monitoring main battery power	92
Determining remaining battery power	93
What to do when the main battery runs low	94
Setting battery notifications	94
Conserving battery power	95
Power Plans	96
Using a hot key to set the Power Plan	97
Changing the main battery	98
Removing the battery from the computer	98
Inserting a charged battery	100
Taking care of your battery	101
Safety precautions	101
Maintaining your battery	102
Disposing of used batteries	102
Traveling tips	104
Chapter 4: Exploring Your Computer’s Features	105
Exploring the desktop	105
Finding your way around the desktop	106
Setting up for communications	108
Connecting your computer to a network	108
An overview of using the Internet	109
The Internet	109
The World Wide Web	109
Internet Service Providers	110
Connecting to the Internet	110
Surfing the Internet	110
Internet features	110
Uploading to, and downloading files from, the Internet	111
Exploring audio features	111
Recording sounds	111
Using external speakers or headphones	112
FM tuner	113
Web Camera	113
Using the Bridge Media Adapter Slot	114
Inserting memory media	114
Removing memory media	115
Using the eSATA/USB combo port	115
Chapter 5: Utilities	116
TOSHIBA Assist	117
Connect	118
Secure	119
Protect & Fix	120
Optimize	121
Setting passwords	122
Using an instant password	122
Using a supervisor password	123
Using a user password	124
Deleting a user password	125
TOSHIBA PC Diagnostic Tool Utility	126
TOSHIBA HDD Protection Utility	127
TOSHIBA SD™ Memory Card Format Utility	128
TOSHIBA SD™ Memory Boot Utility	129
Booting from a bootable SD card	130
Mouse Utility	131
TOSHIBA Hardware Setup	132
TOSHIBA Zooming Utility	137
TOSHIBA Button Support	138
CD/DVD Drive Acoustic Silencer	139
TOSHIBA Accessibility	140
Fingerprint Authentication Utility	141
Fingerprint utility limitations	141
Using the Fingerprint Authentication Utility	141
Fingerprint Logon	142
Care and maintenance of your fingerprint reader	142
Fingerprint reader limitations	143
ConfigFree®	144
Getting Started	144
ConfigFree® Utilities	145
Chapter 6: If Something Goes Wrong	148
Problems that are easy to fix	148
Problems when you turn on the computer	149
The Windows® operating system is not working	152
Using Startup options to fix problems	152
Internet problems	153
The Windows® operating system can help you	154
Resolving a hardware conflict	154
A plan of action	154
Fixing a problem with Device Manager	155
Power and the batteries	156
Keyboard problems	157
Display problems	158
Disk or internal storage drive problems	160
Optical drive problems	162
Sound system problems	163
Printer problems	163
Wireless networking problems	164
DVD operating problems	166
Develop good computing habits	167
Data and system configuration backup in the Windows® operating system	168
If you need further assistance	173
Before you contact Toshiba	173
Contacting Toshiba	173
Other Toshiba Internet Web sites	174
Toshiba’s worldwide offices	174
Appendix A: Hot Keys/TOSHIBA Cards	176
Hot Key Cards	176
Using the Hot Key Cards	177
Application Cards	178
Using the Application Cards	179
Card Case	180
Hot key functions	180
Volume Mute	181
Lock (Instant security)	182
Power plan	183
Sleep mode	184
Hibernation mode	185
Output (Display switch)	186
Display brightness	187
Disabling or enabling wireless devices	188
Disabling or enabling the TouchPad™	189
Zoom (Display resolution)	190
Keyboard hot key functions	191
Appendix B: Power Cord/Cable Connectors	192
Glossary	193

Match case Limit results 1 per page

157

If Something Goes Wrong

Resolving a hardware conflict

If the battery has completely discharged, it will not begin charging

immediately. Leave the AC adaptor and power cord/cable

connected, wait 20 minutes and see if the battery is charging.

If the battery light is glowing after 20 minutes, let the computer

continue charging the battery for at least another 20 minutes before

you turn on the computer.

If the battery light does not glow after 20 minutes, the battery may

have reached the end of its useful life. Try replacing it.

The battery appears not to power the computer for as long as

it usually does.

If you frequently repeat shallow charge and discharge, the battery

meter may become inaccurate. Let the battery discharge

completely, then try charging it again.

Check the power options via your Power Plans (see

“Power Plans”

on page 96

). Have you added a device that takes its power from the

battery? Is your software using the internal storage drive more? Is

the display power set to turn off automatically? Was the battery

fully charged to begin with? All these conditions affect how long

the charge lasts.

After a period of time, the battery will lose its ability to perform at

maximum capacity and will need to be replaced. This is normal for

all batteries. To purchase a new battery pack, see your accessories

information included with your computer, or visit the Toshiba Web

site at

accessories.toshiba.com.

Refer to this site often to stay

current on the most recent software and hardware options for your

computer, and for other product information.

For more information on maintaining battery power, see

“Charging

batteries” on page 90

Keyboard problems

If, when you type, strange things happen or nothing happens, the

problem may be related to the keyboard itself.

The keyboard produces unexpected characters.

A keypad overlay may be on. If the numlock light or cursor control

mode light is on, press

F10

to turn off the cursor control mode

light, or

F11

to turn off the numlock light.

If the problem occurs when both the keypad overlays are off, make

sure the software you are using is not remapping the keyboard.

Refer to the software documentation and check that the program

does not assign different meanings to any of the keys.