Toshiba Satellite L305D-S5974 User Guide - Page 56

If you need further assistance, The computer stops working hangs when you insert an, ExpressCard

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56 If you need further assistance 2 Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard's Properties dialog box, which contains information about your ExpressCard configuration and status. The computer stops working (hangs) when you insert an ExpressCard®. 1 If the ExpressCard® causes the system to hang, hold down the ON/OFF button until the computer shuts down (approximately 10 seconds). 2 Restart the computer and press the F8 key immediately after pressing the ON/OFF button. 3 From the menu, select Safe Mode. 4 After the computer starts, click Start, Control Panel, System and Security, and then under System, click Device Manager. 5 Look for an item with a yellow shield with an exclamation mark in it. This indicates there is a resource conflict. Do one of the following: ❖ If there is a resource conflict, right-click the item marked with the yellow exclamation point and select Uninstall from the menu, and then proceed to step 6. ❖ If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. 6 Click OK to confirm the uninstall. 7 In the Device Manager window, click the Action menu and select Scan for Hardware changes. 8 Restart the computer normally. 9 If the issue is not resolved, contact the card manufacturer for additional troubleshooting assistance. If you need further assistance If you have followed the recommendations in this section and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help.

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56
If you need further assistance
2
Double-click the appropriate ExpressCard, which will be listed
under one of the categories shown, for example: Disk drives,
Network adapters, Other, etc.
The operating system displays your ExpressCard’s Properties
dialog box, which contains information about your
ExpressCard configuration and status.
The computer stops working (hangs) when you insert an
ExpressCard
®
.
1
If the ExpressCard
®
causes the system to hang, hold down the
ON/OFF button until the computer shuts down (approximately
10 seconds).
2
Restart the computer and press the
F8
key immediately after
pressing the ON/OFF button.
3
From the menu, select
Safe Mode
.
4
After the computer starts, click
Start
,
Control Panel
,
System
and Security
, and then under
System
, click
Device Manager
.
5
Look for an item with a yellow shield with an exclamation
mark in it. This indicates there is a resource conflict. Do one of
the following:
❖
If there is a resource conflict, right-click the item marked
with the yellow exclamation point and select
Uninstall
from the menu, and then proceed to step 6.
❖
If no resource conflict is indicated, contact the card
manufacturer for additional troubleshooting assistance.
6
Click
OK
to confirm the uninstall.
7
In the Device Manager window, click the
Action
menu and
select
Scan for Hardware changes
.
8
Restart the computer normally.
9
If the issue is not resolved, contact the card manufacturer for
additional troubleshooting assistance.
If you need further assistance
If you have followed the recommendations in this section and are
still having problems, you may need additional technical assistance.
This section contains the steps to take to ask for help.