Toshiba Satellite P50T-BST2N01 Windows 8.1 User's Guide for Satellite P50-B Se - Page 151

system, MAC address filtering, Wired Equivalent Privacy, Control Panel's Device Manager

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151 If Something Goes Wrong Wireless networking problems ❖ Check the Windows® Control Panel's Device Manager to verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded. To access the Device Manager, from the Start screen begin typing Control Panel. If you are in the Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm, and then type Control Panel. Click or touch Control Panel, and then select System and Security, and then System. Launch the Device Manager and carefully note any error messages - these will be very helpful if you should confer with a support technician at a later time. NOTE To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA Function Keys" on page 162. ❖ Use IPCONFIG to verify that the computer has a useful IP address - one other than the private address of 169.254.xxx.xxx assigned by Windows®. 1 From the Start screen, type Cmd. 2 Click Command Prompt. 3 Enter IPCONFIG/ALL, and then press ENTER. The IP address for each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases.

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151
If Something Goes Wrong
Wireless networking problems
❖
Check the Windows
®
Control Panel's Device Manager to
verify that the Wi-Fi
®
adapter is recognized by the
Windows
®
operating system, and that the driver is
loaded. To access the Device Manager, from the Start
screen begin typing
Control Panel
. If you are in the
Desktop screen, move your pointer to the upper-right
corner of the screen or swipe in from the right edge.
When the Windows
®
charms appear click or touch the
Search
(
) charm, and then type
Control Panel
. Click
or touch
Control Panel
, and then select
System and
Security
, and then
System
. Launch the Device
Manager and carefully note any error messages
-
these
will be very helpful if you should confer with a support
technician at a later time.
To enable or disable wireless communication, use the
F12 key.
For more information see
“TOSHIBA Function
Keys” on page 162
.
❖
Use IPCONFIG to verify that the computer has a useful
IP address
-
one other than the private address of
169.254.xxx.xxx assigned by Windows
®
.
1
From the Start screen, type
Cmd
.
2
Click
Command Prompt
.
3
Enter
IPCONFIG/ALL
, and then press
ENTER
.
The IP address for each active network adapter will be
displayed.
❖
Connect your computer directly to your router or
broadband modem, by plugging a standard CAT5
Ethernet patch cable (sold separately) into your
computer's RJ45 Ethernet port. If your connection
problem disappears, the problem lies in the Wi-Fi
®
part
of your network.
❖
If you have enabled any security provisions (closed
system, MAC address filtering, Wired Equivalent Privacy
[WEP], etc.), check the access point vendor's Web site
for recent firmware upgrades. Problems with WEP keys,
in particular, are frequently addressed in new firmware
releases.
NOTE