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Toshiba Satellite Pro R50-C PS571C-09K03Q Users Manual Canada; English - Page 122

TOSHIBA technical support

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TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardwarerelated, visit TOSHIBA technical support website http://www.toshiba.co.jp/worldwide/ User's Manual 6-15

Section	Page
Table of Contents	2
Chapter 1 TOSHIBA Legal, Regulatory, and Safety	4
Copyright, Disclaimer and Trademarks	4
Copyright	4
Disclaimer	4
Trademarks	4
Regulatory Information	5
FCC information	5
EU Declaration of Conformity	6
VCCI Class B Information (Japan Only)	8
Canadian regulatory information (Canada only)	8
Following information is only valid for EU-member States:	8
REACH - Compliance Statement	9
Following information is only for Turkey:	10
Following information is only for India:	10
Video Standard Notice	11
OpenSSL Toolkit License Issues	11
FreeType License Issues	13
ENERGY STAR® Program	17
Disposing of the computer and the computer's batteries	17
Optical disc drive safety instructions	18
Location of the Required Label	18
Precautions	18
General Precautions	19
Provide adequate ventilation	19
Creating a computer-friendly environment	19
Stress injury	20
Heat injury	20
Pressure or impact damage	20
Cleaning the computer	20
Moving the computer	21
Mobile phones	21
Instruction Manual for Safety and Comfort	21
Safety Icons	21
Chapter 2 Getting Started	23
Equipment checklist	23
Hardware	23
Documentation	23
Conventions	23
Using your computer for the first time	24
Connecting the AC adaptor	24
Opening the display	26
Turning on the power	28
Initial setup	28
Turning off the power	28
Shut Down Mode	28
Restarting the computer	29
Sleep Mode	29
Hibernation Mode	31
Chapter 3 The Grand Tour	33
Front with the display closed	33
Left side	34
Right side	36
Back	38
Underside	38
Front with the display open	40
Internal Hardware Components	43
NVIDIA Graphic Control	45
Intel® Display Power Saving Technology	46
Power Condition Descriptions	46
DC IN/Battery indicator	46
Power indicator	47
Chapter 4 Operating Basics	48
Using the Touch Pad	48
The Keyboard	48
Keyboard indicator	49
Function Keys	49
Windows special keys	51
Optical disc drive	51
Formats	51
Using the optical disc drive	52
Writable discs	54
Writing discs	55
Before writing or rewriting	56
TOSHIBA Disc Creator	57
Using the Fingerprint Sensor	59
How to Swipe your Finger	59
Points to note about the Fingerprint Sensor	60
Points to note about Fingerprint Utility	61
Set up Fingerprint Registration	61
Delete the Fingerprint Data	62
Windows Logon via Fingerprint Authentication	63
Fingerprint Pre-Boot authentication and Single Sign-On feature	64
Battery	65
Battery types	65
Care and use of the battery pack	66
Charging the batteries	66
Monitoring battery capacity	68
Maximizing battery operating time	68
Batteries exhausted time	69
Extending battery life	69
Replacing the battery pack	69
Wireless WAN Device	71
Installing a SIM card	71
Removing a SIM Card	72
GPS Function	72
Additional memory module	73
Installing a memory module	74
Removing a memory module	76
LAN	77
LAN cable types	78
Connecting the LAN cable	78
Memory media	79
Points to note about the memory media card	79
Memory media format	80
Media care	80
Inserting memory media	81
Removing memory media	82
Smart Card	82
Inserting a Smart Card	82
Removing a Smart Card	83
External Display	83
Connecting an external display	83
Changing the external playback settings	85
TOSHIBA Hi-Speed Port Replicator III 180W/120W	86
Security lock	87
Connecting the security lock	87
Optional TOSHIBA Accessories	88
Sound System and Video mode	88
Volume Mixer	88
Microphone Level	89
Audio Enhancements	89
DTS Studio Sound	89
Realtek HD Audio Manager	90
Video mode	90
Chapter 5 Utilities and Advanced Usage	92
Utilities and Applications	92
Special features	95
TOSHIBA Password Utility	97
User Password	97
Supervisor Password	98
Starting the computer using a password	99
TOSHIBA HWSetup	99
TOSHIBA PC Health Monitor	100
Starting the TOSHIBA PC Health Monitor	101
Using the Hard Disk Drive (HDD) Protection	101
Setting up HDD Protection	102
TOSHIBA Setup Utility	104
System Recovery	104
System Recovery Options	104
Creating Recovery Media	105
Restoring the pre-installed software from your created Recovery Media	106
Restoring the pre-installed software from the Recovery Partition	107
Chapter 6 Troubleshooting	108
Problem-solving process	108
Preliminary checklist	108
Analyzing the problem	109
If something goes wrong	110
Hardware and system checklist	111
Power	111
Keyboard	114
Internal display panel	114
Internal Storage	115
Optical Disc Drive	115
Memory Media Card	116
Pointing device	116
USB device	118
Sound system	118
External monitor	119
LAN	120
Wireless LAN	121
Bluetooth	121
TOSHIBA support	121
Before you call	121
TOSHIBA technical support	122
Chapter 7 Appendix	123
Specifications	123
Physical Dimensions	123
Environmental Requirements	123
Power Requirements	123
External RGB monitor port pin assignment	124
AC Power Cord and Connectors	124
Certification agencies	125
Information for Wireless Devices	126
Wireless Technology Interoperability	126
Wireless devices and your health	127
Wireless LAN Technology	127
Bluetooth wireless technology	129
Radio Regulatory Information	130
Device Authorization	135
Radio approvals for wireless devices	136
Information about Intel AMT	136
Disable the AMT function	137
Notes for system administrators	139
Legal Footnotes	139
Non-applicable Icons	139
CPU	140
Memory (Main System)	141
Battery Life	141
Internal Storage Drive Capacity	141
LCD	142
Graphics Processing Unit (GPU)	142
Wireless LAN	142
Copy Protection	142
Glossary	142