Toshiba Tecra A40-D1434 Users Guide for Portege R30-D and Tecra C40-D/A40-D - Page 117

Service Station, Maintenance Utility

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TOSHIBA Service Station TOSHIBA Maintenance Utility This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. This application also provides hardware diagnostic and troubleshooting function and service. The diagnostic or troubleshooting activity log is stored in your computer. When "Send diagnostic and troubleshooting data log" is enabled, the log will be sent to TOSHIBA periodically. The transmission is completely anonymous since no personal identifiable information is collected. To access this utility, click Start -> TOSHIBA -> Service Station. TOSHIBA Maintenance Utility is provided to erase the internal storage drive (HDD or SSD). This utility allows you to delete all data and partitions, and also overwrite all sectors on the internal storage drive. If there is an external hard disk drive connected to your computer, it can also be erased. However, if you do not want to delete the data from the external hard disk drive, disconnect it from your computer. To access this utility: 1. Go to (Settings) and click Update & security -> Recovery. 2. Click Restart now under Advanced startup. 3. Click Troubleshoot -> TOSHIBA Maintenance Utility. If you select the deletion method and continue with the operation, you will lose all data (including the operating system and recovery partition) on the internal storage drives. Make sure that you have already created recovery media if you want to use the computer after erasing your hard disk drive(s). You might not have all the software listed in this section depending on the model you purchased. User's Manual 5-3

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TOSHIBA Service
Station
This application allows your computer to
automatically search for TOSHIBA software
updates or other alerts from TOSHIBA that are
specific to your computer system and its
programs.
This application also provides hardware
diagnostic and troubleshooting function and
service. The diagnostic or troubleshooting activity
log is stored in your computer. When "Send
diagnostic and troubleshooting data log" is
enabled, the log will be sent to TOSHIBA
periodically. The transmission is completely
anonymous since no personal identifiable
information is collected.
To access this utility, click
Start -> TOSHIBA ->
Service Station
.
TOSHIBA
Maintenance Utility
TOSHIBA Maintenance Utility is provided to
erase the internal storage drive (HDD or SSD).
This utility allows you to delete all data and
partitions, and also overwrite all sectors on the
internal storage drive.
If there is an external hard disk drive connected
to your computer, it can also be erased.
However, if you do not want to delete the data
from the external hard disk drive, disconnect it
from your computer.
To access this utility:
1.
Go to
(Settings)
and click
Update &
security -> Recovery
.
2.
Click
Restart now
under
Advanced
startup
.
3.
Click
Troubleshoot -> TOSHIBA
Maintenance Utility
.
If you select the deletion method and continue
with the operation, you will lose all data (including
the operating system and recovery partition) on
the internal storage drives. Make sure that you
have already created recovery media if you want
to use the computer after erasing your hard disk
drive(s).
You might not have all the software listed in this section depending on the
model you purchased.
User's Manual
5-3