Toshiba Tecra A7-S712 User Guide
Toshiba Tecra A7-S712 Manual
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- Toshiba Tecra A7-S712 | User Guide - Page 1
Tecra® A7 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Tecra A7-S712 | User Guide - Page 2
hands after handling. Model: Tecra® A7 Series Recordable and/or ReWritable set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Tecra A7-S712 | User Guide - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Tecra A7-S712 | User Guide - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Tecra A7-S712 | User Guide - Page 5
to maintain uninterrupted service. If Problems Arise If this trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support - Toshiba Tecra A7-S712 | User Guide - Page 6
fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If above conditions may not prevent degradation of service in some situations. Repairs to certified electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment - Toshiba Tecra A7-S712 | User Guide - Page 7
performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport - Toshiba Tecra A7-S712 | User Guide - Page 8
Using the Wireless LAN equipment on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is perceived or Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as - Toshiba Tecra A7-S712 | User Guide - Page 9
signifies that the Industry Canada technical specifications were met. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to - Toshiba Tecra A7-S712 | User Guide - Page 10
accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. VCCI Class operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. NOTE - Toshiba Tecra A7-S712 | User Guide - Page 11
RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. - Toshiba Tecra A7-S712 | User Guide - Page 12
than 40m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device - Toshiba Tecra A7-S712 | User Guide - Page 13
13 The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only. Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless - Toshiba Tecra A7-S712 | User Guide - Page 14
14 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is - Toshiba Tecra A7-S712 | User Guide - Page 15
. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any - Toshiba Tecra A7-S712 | User Guide - Page 16
-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. ❖ This device must be used with Access Points that have free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point - Toshiba Tecra A7-S712 | User Guide - Page 17
UK Belgium Finland Greece Liechtenstein New Zealand Sweden USA Turbo Mode (5 GHz) Canada USA Approved Countries/Regions for use for the Intel® PRO/ Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table. Do not use - Toshiba Tecra A7-S712 | User Guide - Page 18
18 Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio Australia New Zealand Bluetooth® Wireless Technology Interoperability Bluetooth® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless - Toshiba Tecra A7-S712 | User Guide - Page 19
or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport - Toshiba Tecra A7-S712 | User Guide - Page 20
In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy exposure guidelines for an uncontrolled environment, the Bluetooth Card from TOSHIBA has to be operated while maintaining a minimum body to - Toshiba Tecra A7-S712 | User Guide - Page 21
RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. - Toshiba Tecra A7-S712 | User Guide - Page 22
10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization - Toshiba Tecra A7-S712 | User Guide - Page 23
proper use of this product, please read this instruction manual carefully and retain for future reference. Never injury. Always contact an authorized Toshiba service provider, if any repair or To use this model properly, read the user's guide carefully and keep it for your future reference. Never - Toshiba Tecra A7-S712 | User Guide - Page 24
guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2006 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba Tecra A7-S712 | User Guide - Page 25
25 Trademarks Tecra is a registered trademark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. DirectX, Active Desktop, DirectShow, and Windows Media are - Toshiba Tecra A7-S712 | User Guide - Page 26
Contents Introduction 35 This guide 37 Safety icons 37 Other icons used 38 Other documentation 38 Service options 39 Chapter 1: Getting computer 44 Setting up your software 45 Registering your computer with Toshiba 46 Adding optional external devices 46 Connecting to a power source 47 - Toshiba Tecra A7-S712 | User Guide - Page 27
Recovery using the recovery partition 66 Hard Disk Drive Recovery using the Recovery media 71 Deleting the Hard Disk Recovery Utility 74 Installing drivers and applications 75 Using the TouchPad 75 Scrolling with the TouchPad 76 Control buttons 76 Disabling or enabling the TouchPad 77 Using - Toshiba Tecra A7-S712 | User Guide - Page 28
Using the keyboard 97 Character keys 97 Making your keyboard emulate a full-size keyboard 97 Ctrl, Fn, and Alt keys 98 Function keys 98 Windows special keys 99 Overlay keys 99 Using the overlay to type numeric data...........100 Starting a program 100 Starting a program from the Start menu - Toshiba Tecra A7-S712 | User Guide - Page 29
29 Contents Caring for CD or DVD discs 116 Toshiba's online resources 116 Chapter 3: Mobile Computing 117 Toshiba's energy-saver design 117 Running the computer on battery power 117 Battery Notice 118 Power management 119 Using additional batteries 119 Charging batteries 120 Charging - Toshiba Tecra A7-S712 | User Guide - Page 30
the Internet 146 The Internet 147 The World Wide Web 147 Internet Service Providers 147 Connecting to the Internet 148 Surfing the Internet 149 Internet with your computer .....160 Chapter 5: Toshiba Utilities 161 TOSHIBA Assist 162 Connect 163 Secure 164 Protect & Fix 165 Optimize 166 - Toshiba Tecra A7-S712 | User Guide - Page 31
169 Disabling a user password 169 Using a supervisor or user password 170 Setting a supervisor password 170 Deleting a supervisor password 171 TOSHIBA PC Diagnostic Tool Utility 172 TOSHIBA HDD Protection Utility 173 Fn-esse 174 Starting Fn-esse 174 Using drag-and-drop to assign a key 175 - Toshiba Tecra A7-S712 | User Guide - Page 32
205 Chapter 6: If Something Goes Wrong 206 Problems that are easy to fix 206 Problems when you turn on the computer............208 The Windows® operating system is not working...212 Using Startup options to fix problems 212 Internet problems 213 The Windows® XP operating system can help you 214 - Toshiba Tecra A7-S712 | User Guide - Page 33
33 Contents DVD operating problems 238 Develop good computing habits 241 Data and system configuration backup in Windows XP 242 If you need further assistance 248 Before you contact Toshiba 248 Contacting Toshiba 249 Other Toshiba Internet Web sites 250 Toshiba's worldwide offices 250 - Toshiba Tecra A7-S712 | User Guide - Page 34
34 Contents Appendix B: Power Cord/Cable Connectors 260 Appendix C: Using ConfigFree™ with your Toshiba Computer 261 Getting Started 262 Starting ConfigFree 262 ConfigFree Utilities 264 Connectivity Doctor 264 Search for Wireless Devices 267 Profile Settings 273 ConfigFree SUMMIT 277 - Toshiba Tecra A7-S712 | User Guide - Page 35
in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its notebook component suppliers to meet RoHS requirements and verifies its suppliers' commitment to meeting RoHS requirements by conducting component - Toshiba Tecra A7-S712 | User Guide - Page 36
its retail version (if available), and may not include user manuals or all program functionality. NOTE The product specifications and configuration information on your particular model, please visit Toshiba's Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time - Toshiba Tecra A7-S712 | User Guide - Page 37
the computer's features. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use the table of contents and the index to find specific information. Safety icons This manual contains safety instructions that must be observed to avoid potential - Toshiba Tecra A7-S712 | User Guide - Page 38
indicates the definition of a term used in the text. Other documentation Your computer comes with the following documentation: ❖ An electronic version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit - Toshiba Tecra A7-S712 | User Guide - Page 39
, and service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or - Toshiba Tecra A7-S712 | User Guide - Page 40
chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations. Creating a computer - Toshiba Tecra A7-S712 | User Guide - Page 41
as air conditioner vents or heaters. ❖ Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips - Toshiba Tecra A7-S712 | User Guide - Page 42
on the power again until you have taken the computer to an authorized service center. Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the enclosed Instruction Manual for Safety and Comfort. Never place a heavy object on the computer and be - Toshiba Tecra A7-S712 | User Guide - Page 43
Getting Started Selecting a place to work 43 ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully. - Toshiba Tecra A7-S712 | User Guide - Page 44
44 Getting Started Setting up your computer Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Standby mode). In this condition, - Toshiba Tecra A7-S712 | User Guide - Page 45
displayed, and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the Welcome screen click Next to enter the Setup Wizard. 2 Confirm acceptance - Toshiba Tecra A7-S712 | User Guide - Page 46
Warranty. NOTE To register online, you must be connected to the Internet. Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 45. After starting your computer for the first time you - Toshiba Tecra A7-S712 | User Guide - Page 47
a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, in serious injury. Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger (that may have been - Toshiba Tecra A7-S712 | User Guide - Page 48
48 Getting Started Connecting to a power source Power cord/cable AC adaptor AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the - Toshiba Tecra A7-S712 | User Guide - Page 49
The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main - Toshiba Tecra A7-S712 | User Guide - Page 50
50 Getting Started Charging the main battery NOTE If the AC power light flashes amber during charging, either the main battery is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the main battery pack. See "Changing the - Toshiba Tecra A7-S712 | User Guide - Page 51
Getting Started Using the computer for the first time 51 Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel 1 Slide the display latch to the right. 2 Lift the display panel. (Sample Illustration) Opening the display - Toshiba Tecra A7-S712 | User Guide - Page 52
the features and specifications corresponding to all of the icons or switches shown on the notebook chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide. Below are examples of some of the many possible icons used on your - Toshiba Tecra A7-S712 | User Guide - Page 53
Getting Started Using the computer for the first time 53 Turning on the power To turn on the computer: 1 Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2 Check to ensure that all optical drives are - Toshiba Tecra A7-S712 | User Guide - Page 54
increase the computer's memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 45. Installing a memory module Additional memory modules can be installed - Toshiba Tecra A7-S712 | User Guide - Page 55
, skip to step 3. 1 Click Start, and then Turn off computer or Shut Down (depending on the system). The Turn off computer or Shut Down window appears. 2 Click Turn Off or Shut Down. The operating system turns off the computer. 3 Unplug and remove any cables connected to the computer, including - Toshiba Tecra A7-S712 | User Guide - Page 56
56 Getting Started Adding memory (optional) 5 Close the display panel and turn the computer upside down to locate the memory module slot cover. Memory module slot cover Front of computer (Sample Illustration) Locating the memory module slot cover 6 Using a small Phillips screwdriver, unscrew the - Toshiba Tecra A7-S712 | User Guide - Page 57
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba Tecra A7-S712 | User Guide - Page 58
58 Getting Started Adding memory (optional) 11 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector's notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning - Toshiba Tecra A7-S712 | User Guide - Page 59
Getting Started Adding memory (optional) 59 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts - Toshiba Tecra A7-S712 | User Guide - Page 60
60 Getting Started Adding memory (optional) 14 Replace the memory module slot cover and secure it using the screw. 15 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 131. 16 Turn the computer right side up. 17 Reconnect the - Toshiba Tecra A7-S712 | User Guide - Page 61
Getting Started Adding memory (optional) 61 Removing a memory module If you need to remove a memory module: 1 Complete steps 1-8 in "Installing a memory module" on page 54 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned - Toshiba Tecra A7-S712 | User Guide - Page 62
62 Getting Started Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Front of computer Memory slots (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main - Toshiba Tecra A7-S712 | User Guide - Page 63
Getting Started Hard Drive Recovery Utilities 63 Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: 1 Click Start, Control Panel, Performance and Maintenance, and then System. 2 The General tab view automatically - Toshiba Tecra A7-S712 | User Guide - Page 64
risk of losing your data. ❖ Reinstall drivers and applications which were bundled with your Toshiba Global Support Centre in the United States is (800) 457-7777, outside the United States it is (949) 859-4273. To create recovery CDs/DVDs: 1 Double-click the Recovery Disc Creator icon on the Windows - Toshiba Tecra A7-S712 | User Guide - Page 65
screen 3 Select the items you want to copy by clicking the check box next to the item's Name - recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4 Click Burn. 5 Insert the first blank CD or DVD into your computer's writable optical - Toshiba Tecra A7-S712 | User Guide - Page 66
the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the TOSHIBA Recovery Wizard screen displays. Sample - Toshiba Tecra A7-S712 | User Guide - Page 67
deletes all partitions on the hard disk drive and your information will be lost. Be sure to save your work first. 1 On the TOSHIBA Recovery Wizard screen, select Recovery of Factory Default Software, then click Next. The Recovery of Factory Default Software screen appears. Sample Recovery of - Toshiba Tecra A7-S712 | User Guide - Page 68
Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: 1 On the TOSHIBA Recovery Wizard screen, select Erase the hard disk, then click Next. 2 The next screen lists the two methods you can choose: ❖ Delete all data and - Toshiba Tecra A7-S712 | User Guide - Page 69
information on them will not be affected and will remain intact. To recover only your C: drive: 1 Press 2 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all information on the C: drive will be lost during the recovery process - Toshiba Tecra A7-S712 | User Guide - Page 70
will be lost. Be sure to save your work first. To resize and recover your C: drive: 1 Press 3 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all partitions will be reformatted and all information will be lost during the - Toshiba Tecra A7-S712 | User Guide - Page 71
computer. 2 When the initial screen displays, press F12. The boot menu appears. 3 Using the arrow keys, select the CD/DVD option and press Enter. Sample TOSHIBA HDD Recovery Utility screen - Toshiba Tecra A7-S712 | User Guide - Page 72
any information on them will not be affected and will remain intact. To recover only your C: drive: 1 Press 2 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. ❖ A confirmation message appears, reminding you that all information on the C: drive will be lost during the recovery - Toshiba Tecra A7-S712 | User Guide - Page 73
be lost. Be sure to save your work first. To recover your C: drive without the recovery partition: 1 Press 3 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all partitions will be reformatted and all data will be lost during - Toshiba Tecra A7-S712 | User Guide - Page 74
74 Getting Started Hard Drive Recovery Utilities 3 Double-click the Computer Management icon. 4 Click Disk Management. 5 Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. Deleting the Hard Disk Recovery Utility You can delete the HDD - Toshiba Tecra A7-S712 | User Guide - Page 75
Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Double-click the Toshiba Application Installer icon on the Windows desktop. You can also launch the application by clicking Start - Toshiba Tecra A7-S712 | User Guide - Page 76
finger along the bottom edge of the TouchPad. This feature can be disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click - Toshiba Tecra A7-S712 | User Guide - Page 77
the TouchPad™ The TouchPad™ is enabled by default. To change the enable/ disable TouchPad setting: 1 Click Start, and then Control Panel. The Control Panel window appears. 2 Click Printers and Other Hardware. 3 Click the Mouse icon. 4 Click the TouchPAD ON/OFF tab. The TouchPAD ON/OFF tab view - Toshiba Tecra A7-S712 | User Guide - Page 78
78 Getting Started Using external display devices 8 Close the Printers and Other Hardware window. 9 Close the Control Panel window. You can also use a hot key to disable or enable the TouchPad. See "Disabling or enabling the TouchPad" on page 258. Using external display devices - Toshiba Tecra A7-S712 | User Guide - Page 79
: ❖ Built-in display only ❖ Built-in display and external monitor simultaneously ❖ External monitor only ❖ TV and built-in display ❖ TV only (Sample Image) Display options window 3 Release the Fn key. - Toshiba Tecra A7-S712 | User Guide - Page 80
modes, you must set the resolution of the internal display panel to match the resolution of the external display device. The external display device must support a resolution of 800 x 600 or higher. Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your - Toshiba Tecra A7-S712 | User Guide - Page 81
screen. If this occurs, press the Esc or Windows key to return it to its original position. do not install the software as instructed by the printer manufacturer, the printer a computer or electronics store. If your printer supports Plug and Play, your computer will automatically recognize - Toshiba Tecra A7-S712 | User Guide - Page 82
. Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need - Toshiba Tecra A7-S712 | User Guide - Page 83
Connecting an optional external diskette drive 83 3 Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5inch diskettes. (Sample - Toshiba Tecra A7-S712 | User Guide - Page 84
Shut Down Factors to consider when choosing either Turn Off or Shut Down: ❖ Use the Turn Off command if you are using Windows® XP Home, or either Windows® XP Professional or Windows® XP Media Center Edition (MCE) and are not connected to a domain server. ❖ Use the Shut Down command if you are using - Toshiba Tecra A7-S712 | User Guide - Page 85
Getting Started Turning off the computer 85 ❖ If you have work in progress and are not connected to a network, use the Windows® Standby or Hibernate commands to save your system settings so that, when you turn on the computer again, you will automatically return to where you - Toshiba Tecra A7-S712 | User Guide - Page 86
86 Getting Started Turning off the computer For information on how to use and configure Hibernation mode see "Using and configuring Hibernation mode" on page 89. Standby mode The Standby command places the computer into a powersaving mode. Standby holds the current state of the computer in system - Toshiba Tecra A7-S712 | User Guide - Page 87
or Shut Down commands Depending on the operating system installed, use the following steps to turn off your computer. Turn Off For Windows® XP Home, or either Windows® XP Professional when not connected to a domain server, follow these steps to turn off the computer: 1 Click Start, and then Turn off - Toshiba Tecra A7-S712 | User Guide - Page 88
by pressing the power button. To use this method, you first need to activate it using Toshiba's Power Saver utility. 1 Click Start, Control Panel, and then Performance and Maintenance. 2 Click the TOSHIBA Power Saver icon. 3 Click on the Setup Action tab. (Sample Image) Setup action settings screen - Toshiba Tecra A7-S712 | User Guide - Page 89
OK. NOTE For more information about the Power Saver utility, see "TOSHIBA Power Saver" on page 180. Once the computer is configured, you can off computer, and then select Hibernate. (Sample Image) Turn off computer Windows® dialog box The computer saves the state of all open programs and files - Toshiba Tecra A7-S712 | User Guide - Page 90
to go into Hibernation mode when you close the display panel. 5 Click Apply. 6 Click OK. NOTE For more information about the Power Saver utility, see "TOSHIBA Power Saver" on page 180. Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or - Toshiba Tecra A7-S712 | User Guide - Page 91
Start, Turn off computer, and then select Stand By. (Sample Image) Turn off computer Windows® dialog box The computer saves the status of all open programs and files, turns off the to enable them in Toshiba's Power Saver utility. 1 Click Start, Control Panel, and then Performance and Maintenance. - Toshiba Tecra A7-S712 | User Guide - Page 92
to go into Standby mode when you close the display panel. 5 Click Apply. 6 Click OK. NOTE For more information about the Power Saver utility, see "TOSHIBA Power Saver" on page 180. Once the computer is configured, you can place it into Standby mode by either pressing the power button or closing - Toshiba Tecra A7-S712 | User Guide - Page 93
Getting Started Caring for your computer 93 Closing the display panel After you have turned off the computer, close the display panel to keep dust and dirt out of the computer. Caring for your computer This section gives tips on cleaning and moving your computer. For information about taking care - Toshiba Tecra A7-S712 | User Guide - Page 94
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Tecra A7-S712 | User Guide - Page 95
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the disk. If the network you are using goes down and you - Toshiba Tecra A7-S712 | User Guide - Page 96
, use the Turn off computer command or Standby command. See "Using and configuring Standby mode" on page 91 to learn more about Standby. NOTE The Windows® operating system records information, such as your desktop setup, during its shutdown procedure. If you do not let the - Toshiba Tecra A7-S712 | User Guide - Page 97
the Basics Using the keyboard 97 Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is - Toshiba Tecra A7-S712 | User Guide - Page 98
98 Learning the Basics Using the keyboard Your computer's keyboard has only one Enter and one Ctrl key. Most of the time, this does not matter. However, some programs assign separate functions to the right and left Ctrl and Alt keys, or to the regular and numeric pad Enter keys on the full-sized - Toshiba Tecra A7-S712 | User Guide - Page 99
special keys Your computer's keyboard has two keys that have special functions in Windows: ❖ Windows key-Opens the Start menu ❖ Application key-Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on - Toshiba Tecra A7-S712 | User Guide - Page 100
to double-click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows® Explorer. If you prefer to open the program first, you have four options. You can: ❖ Double-click the icon for the program on your desktop - Toshiba Tecra A7-S712 | User Guide - Page 101
start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program as an example: 1 Click Start, and then All Programs. The Windows® operating system displays the All Programs menu, which lists programs and program groups. If your program is listed - Toshiba Tecra A7-S712 | User Guide - Page 102
® Explorer If a program is not listed in the All Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer's contents as a hierarchy or "tree." You can easily see the contents of each drive and folder on your - Toshiba Tecra A7-S712 | User Guide - Page 103
box: ❖ If you know the program's location, type the command line. For a program in the Windows® folder, type just the program name. Otherwise, type the full file path. For example, to access WordPad, type: c:\ for it by clicking Start, then Search, and then following the on-screen instructions. - Toshiba Tecra A7-S712 | User Guide - Page 104
a feature that saves documents at regular intervals. Check your program's documentation to see if it has an automatic save feature. Saving files 1 In your Windows® application, click File, and then Save. If you are working with a document that already has a file name, this is all you need to do - Toshiba Tecra A7-S712 | User Guide - Page 105
the new file a different name. File names The Windows operating system supports long file names that can contain up to 255 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than - Toshiba Tecra A7-S712 | User Guide - Page 106
your file correctly. TECHNICAL NOTE: By default, the Windows® operating system does not show file extensions. For information on showing or hiding file extensions, see your Windows® online Help. Printing your work Ensure the operating system is set - Toshiba Tecra A7-S712 | User Guide - Page 107
: 1 If your printer is not on, turn it on now. 2 In your Windows® application, click File, and then Print. The program displays a Print dialog box. the Microsoft® Windows® backup program preinstalled on the computer's hard disk. Also see "Backing up your data to CDs with Windows XP" on page 244. - Toshiba Tecra A7-S712 | User Guide - Page 108
has become the preferred medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform. These features include wide-screen movies, multiple language tracks, digital surround - Toshiba Tecra A7-S712 | User Guide - Page 109
optical drive is located on the right side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the disc - Toshiba Tecra A7-S712 | User Guide - Page 110
the disc tray is open, be careful not to touch the lens or the area around it. Doing so could cause the drive to malfunction. Manual eject hole-Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to - Toshiba Tecra A7-S712 | User Guide - Page 111
111 Learning the Basics Using the optical drive 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in "Caring for CD or DVD discs" on page 116. 6 Place - Toshiba Tecra A7-S712 | User Guide - Page 112
the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the , Windows Media® Player opens and the CD begins to play. You can use the Windows Media Player program to control the CD. To access the Windows Media - Toshiba Tecra A7-S712 | User Guide - Page 113
Stop button Play/Pause button (Sample Image) Windows Media Player screen The Windows Media Player control panel works much like an the AutoRun feature does not automatically start your disc, try launching the CD/DVD manually. To do this, follow these steps: 1 Click Start, and then My Computer - Toshiba Tecra A7-S712 | User Guide - Page 114
with the media on the disc. For example, if it is a music CD, open Windows® Media Player and use it to select and then play the CD. For other types on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to your - Toshiba Tecra A7-S712 | User Guide - Page 115
Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive (about 1 inch). Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage - Toshiba Tecra A7-S712 | User Guide - Page 116
or rubbing alcohol). Let the disc dry completely before inserting it in the drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with - Toshiba Tecra A7-S712 | User Guide - Page 117
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been set by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Tecra A7-S712 | User Guide - Page 118
a new battery pack, see the accessories information that shipped with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba notebook computer. To ensure that the battery maintains its maximum capacity, operate the computer on - Toshiba Tecra A7-S712 | User Guide - Page 119
familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Global Support Centre. Using additional batteries In addition to the main battery, you may also have an optional second battery (not included - Toshiba Tecra A7-S712 | User Guide - Page 120
Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba's Web site at accessories.toshiba.com. NOTE Battery charge time may vary depending on the applications, power management settings, and - Toshiba Tecra A7-S712 | User Guide - Page 121
121 Mobile Computing Charging batteries The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 - Toshiba Tecra A7-S712 | User Guide - Page 122
122 Mobile Computing Monitoring main battery power If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date, or stop working. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE - Toshiba Tecra A7-S712 | User Guide - Page 123
of the keyboard). When the on/off light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Standby command). Power button System Indicator Lights AC power light On/off light Battery light Hard disk drive light Bridge Media Adapter - Toshiba Tecra A7-S712 | User Guide - Page 124
's remaining capacity and perform its calculations. 1 Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. 2 Click the TOSHIBA Power Saver icon. The Power Saver Properties window appears. The remaining battery charge is indicated on the left side of the dialog box - Toshiba Tecra A7-S712 | User Guide - Page 125
or to completely power down when the alarm goes off. To change the default alarm settings: 1 Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. 2 Click the Setup Action tab. 3 Configure the Alarm settings to suit your needs. - Toshiba Tecra A7-S712 | User Guide - Page 126
is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Toshiba has combined these options into preset Power Profiles. Using one of these profiles lets you choose between maximum power savings and peak system performance - Toshiba Tecra A7-S712 | User Guide - Page 127
options. To do this: 1 Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window 2 Select an appropriate profile for your work environment or create your own custom - Toshiba Tecra A7-S712 | User Guide - Page 128
Fn and F2 simultaneously to display the Power Profile pop-up window. (Sample Image) Power Profile pop-up window 2 While continuing to press Fn, press F2 until you select Life. 3 Release the Fn key. The pop-up window disappears. You are now in the selected mode. For more information on setting the - Toshiba Tecra A7-S712 | User Guide - Page 129
battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 89. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close - Toshiba Tecra A7-S712 | User Guide - Page 130
130 Mobile Computing Changing the main battery 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) - Toshiba Tecra A7-S712 | User Guide - Page 131
131 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane - Toshiba Tecra A7-S712 | User Guide - Page 132
132 Mobile Computing Taking care of your battery 3 Slide the battery lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of "Removing the battery from the computer" on page 129. 6 - Toshiba Tecra A7-S712 | User Guide - Page 133
gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be - Toshiba Tecra A7-S712 | User Guide - Page 134
134 Mobile Computing Taking care of your battery 2 Disconnect the AC adaptor and turn on the computer's power. If it does not turn on, go to step 4. 3 Operate the computer on battery power for five minutes. If the battery pack has at least five minutes of operating time, continue operating until the - Toshiba Tecra A7-S712 | User Guide - Page 135
the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. - Toshiba Tecra A7-S712 | User Guide - Page 136
of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to pass your notebook through airport security equipment - Toshiba Tecra A7-S712 | User Guide - Page 137
Your Computer's Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows® operating system. You use its features to start programs, find documents, set up system - Toshiba Tecra A7-S712 | User Guide - Page 138
several standard features: icons, Start button, Taskbar, System tray, and background pattern. Icons Start button Taskbar System tray (Sample Image) Windows® operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon - Toshiba Tecra A7-S712 | User Guide - Page 139
place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration. See Windows® online Help for more specific information on each icon and how to use it. Start button You use the Start button to: ❖ Start programs - Toshiba Tecra A7-S712 | User Guide - Page 140
document or window you open. You can use these buttons to quickly switch between the programs or windows. To make a program or window the Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: - Toshiba Tecra A7-S712 | User Guide - Page 141
. The default setting for the modem is COM3. The following procedure is intended to support you if you need to either upgrade your modem or reset the port to the default settings. If you are having trouble connecting through the modem, you may need to determine the current COM port name and - Toshiba Tecra A7-S712 | User Guide - Page 142
. Consult the troubleshooting sections of your modem and Windows operating system documentation LAN or WAN, consult your network administrator. ❖ Send a fax directly from your computer. For more detailed information regarding your computer's modem, visit Toshiba's Web site at accessories.toshiba - Toshiba Tecra A7-S712 | User Guide - Page 143
143 Exploring Your Computer's Features Setting up for communications 1 Plug one end of a telephone cable (purchased separately) into the modem port on the right side of the computer. (Sample Illustration) Connecting the telephone cable to the modem port 2 Connect the other end to the RJ-11 wall - Toshiba Tecra A7-S712 | User Guide - Page 144
Exploring Your Computer's Features Setting up for communications Now you are ready to send a fax or use the modem to connect to an online service or the Internet. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one - Toshiba Tecra A7-S712 | User Guide - Page 145
avoid this delay, you can reconfigure Windows to disable the LAN port. To disable the LAN port: 1 Click Start, Control LAN Connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN - Toshiba Tecra A7-S712 | User Guide - Page 146
may come with an optional wireless LAN module. This is a technology problems" on page 235. An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service - Toshiba Tecra A7-S712 | User Guide - Page 147
it easier to connect to a particular network address and send and receive information. Internet Service Providers To connect a computer directly to the Internet, many people and businesses use an Internet Service Provider (ISP). An ISP is a company that has the equipment and the telecommunication - Toshiba Tecra A7-S712 | User Guide - Page 148
❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account The Microsoft® Web browser Internet Explorer is automatically configured on your system so that when you first start it, it guides - Toshiba Tecra A7-S712 | User Guide - Page 149
. If you have an account with an ISP, you can probably set up an email address at the same time you sign up for the service. ❖ Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-on-one - Toshiba Tecra A7-S712 | User Guide - Page 150
site as a clearinghouse where all the messages are placed, like a gigantic bulletin board. ❖ Online shopping Many Web sites offer products and services for sale. Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring - Toshiba Tecra A7-S712 | User Guide - Page 151
Skip backward 3 Click the Record button. 4 Speak normally into the microphone. 5 When you have finished recording, click the Stop button. The Sound Recorder window displays the new sound file as a waveform. NOTE You can only record 60 seconds at a time. 6 To hear what you just recorded, click - Toshiba Tecra A7-S712 | User Guide - Page 152
152 Exploring Your Computer's Features Exploring audio features Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before - Toshiba Tecra A7-S712 | User Guide - Page 153
likely to be much more difficult to set up and use. Your notebook computer comes with a PC Card slot and supports two types of PC Cards that you can install: ❖ Type I cards ❖ Type II cards The PC Card slot supports hot swapping, which allows you to replace one PC Card with another - Toshiba Tecra A7-S712 | User Guide - Page 154
the PC Card prior to removing it. Otherwise, the system may be damaged. NOTE Before removing a PC Card, make sure that no applications or system services are using the card. 1 Prepare the card for removal by right-clicking the Safely Remove Hardware icon on the system tray and then selecting the - Toshiba Tecra A7-S712 | User Guide - Page 155
came with the card or refer to your operating system manual or online Help. Using an ExpressCard™ (Available on certain models) The ExpressCard™ slot (available on certain models) supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard - Toshiba Tecra A7-S712 | User Guide - Page 156
156 Exploring Your Computer's Features Using an ExpressCard™ To insert an ExpressCard: 1 Locate the ExpressCard slot just above the PC Card slot on the left side of the computer. 2 Insert the ExpressCard. ExpressCard slot PC Card slot (Sample Illustration) Inserting an ExpressCard 3 When the card is - Toshiba Tecra A7-S712 | User Guide - Page 157
certain models) The Bridge Media Adapter slot (available on certain models) supports the use of Memory Stick™, Memory Stick™ PRO, Secure Digital™ Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba's Web site at accessories.toshiba.com. NOTE Do - Toshiba Tecra A7-S712 | User Guide - Page 158
158 Exploring Your Computer's Features Using the Bridge Media Adapter Slot Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it locks in place. ( - Toshiba Tecra A7-S712 | User Guide - Page 159
memory media while data is being written or read. Even when the Windows message "copying..." disappears, writing to the media might still be in transfer rate. In addition to high speed, the i.LINK® port also supports isochronous data transfer (the delivery of data at a guaranteed rate). This makes - Toshiba Tecra A7-S712 | User Guide - Page 160
more information, see the accessories information package that comes with the device or visit accessories.toshiba.com. Using an Optional Advanced Port Replicator III Plus with your computer If you computer, see the Advanced Port Replicator III Plus User's Guide or visit pcsupport.toshiba.com. - Toshiba Tecra A7-S712 | User Guide - Page 161
described in this chapter. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Fn-esse® ❖ TOSHIBA Hotkey Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA Power Saver ❖ Mouse Utility - Toshiba Tecra A7-S712 | User Guide - Page 162
customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop. ❖ Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. (Sample Image) TOSHIBA Assist window - Toshiba Tecra A7-S712 | User Guide - Page 163
of options: ❖ Connect ❖ Secure ❖ Protect & Fix ❖ Optimize Connect The features available in this category are: ❖ ConfigFree™ Connectivity Doctor ❖ ConfigFree ❖ Bluetooth® Settings ❖ Bluetooth Local COM Settings ❖ TOSHIBA Application Installer (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Tecra A7-S712 | User Guide - Page 164
164 Toshiba Utilities TOSHIBA Assist Secure The features available in this category are: ❖ User password ❖ Supervisor password (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Tecra A7-S712 | User Guide - Page 165
165 Toshiba Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Tecra A7-S712 | User Guide - Page 166
Fn-esse® ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA Power Saver ❖ Mouse Utility ❖ Toshiba Hardware Setup ❖ TOSHIBA Mobile Extension ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Controls ❖ CD/DVD Drive Acoustic Silencer ❖ Toshiba Accessibility (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Tecra A7-S712 | User Guide - Page 167
and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Double-click the TOSHIBA Application Installer icon on the Windows® desktop. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item(s) you want to install. To - Toshiba Tecra A7-S712 | User Guide - Page 168
nobody can access your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. ❖ A power - Toshiba Tecra A7-S712 | User Guide - Page 169
To cancel the power-on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, select Secure. 3 Select the User Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the user password. - Toshiba Tecra A7-S712 | User Guide - Page 170
organization or others as a result of the inability to access the computer. To register a password for the power-on password functions: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, select Secure. (Sample Image - Toshiba Tecra A7-S712 | User Guide - Page 171
power-on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, select Secure. 3 Select the Supervisor Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the supervisor password. - Toshiba Tecra A7-S712 | User Guide - Page 172
, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab of TOSHIBA Assist. The PC Diagnostic Tool window appears. (Sample Image) PC Diagnostic Tool window 2 Select the devices that you would like to test by clicking the check box that appears to the left - Toshiba Tecra A7-S712 | User Guide - Page 173
, and then HDD Protection, or click the HDD Protection icon in the Protect & Fix tab of TOSHIBA Assist. The HDD Protection Properties window appears. (Sample Image) HDD Protection Properties window 2 Select ON to enable HDD protection, or select OFF to disable HDD protection. 3 Set the battery - Toshiba Tecra A7-S712 | User Guide - Page 174
Utilities Fn-esse® Fn-esse® Desktop shortcuts and Toshiba's Fn-esse program provide quick ways to open programs, documents, and folders from within any Windows® program without using the Start menu. For more information on creating desktop shortcuts, refer to the operating system documentation - Toshiba Tecra A7-S712 | User Guide - Page 175
175 Toshiba Utilities Fn-esse® The keys are color-coded as follows: ❖ a key to open a program or document: 1 Start both Fn-esse and Windows® Explorer (or the program supporting drag-and-drop). 2 Resize the Explorer window so that you can see both the Fn-esse keyboard and Explorer at the same - Toshiba Tecra A7-S712 | User Guide - Page 176
176 Toshiba Utilities Fn-esse® Using the keyboard or pointing device to assign a key To desired key in the Fn-esse window and press the secondary button. The Assignment Type dialog box appears. (Sample Image) Fn-esse assignment type dialog box Follow the instructions in "Making a direct key - Toshiba Tecra A7-S712 | User Guide - Page 177
177 Toshiba Utilities Fn-esse® Making a popup assignment 1 Select Popup to display the Application Explorer dialog box. 2 Select the desired folder. The left side of the Application Explorer window displays the folders in the All Programs menu. The right side lists the programs and documents in the - Toshiba Tecra A7-S712 | User Guide - Page 178
the Hotkey combination for Standby [Fn+F3] and Hibernation [Fn+F4]. To activate the Hotkey utility: 1 Click Start, All Programs, Toshiba, Utilities, and then Hotkey utility. The Toshiba Hotkey window appears. (Sample Image) TOSHIBA Hotkey Utility window 2 Select the desired option(s). 3 Click OK. - Toshiba Tecra A7-S712 | User Guide - Page 179
Memory Card Format, or click the SD Memory Card icon in the Optimize tab of TOSHIBA Assist. The SD Memory Card Format screen appears. (Sample Image) SD Memory Card formatting progress is displayed in the horizontal bar in the window. 5 When formatting is completed, click Close to exit the utility. - Toshiba Tecra A7-S712 | User Guide - Page 180
icon in either the Optimize tab of TOSHIBA Assist or in the system tray. The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window The Profile panel on the left of the TOSHIBA Power Saver Properties window shows the power profiles used to control - Toshiba Tecra A7-S712 | User Guide - Page 181
181 Toshiba Utilities TOSHIBA Power Saver Preset Power Profiles The preset power profiles are: ❖ Full Power ❖ High Power ❖ Normal ❖ DVD Playback ❖ Presentation ❖ Long Life These profiles cannot be deleted. - Toshiba Tecra A7-S712 | User Guide - Page 182
settings. To access the Mouse utility: 1 Click Start, Control Panel, and then Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba Tecra A7-S712 | User Guide - Page 183
as desired, then click OK. Toshiba Hardware Setup Toshiba Hardware Setup is the Toshiba configuration management tool available through the Windows® operating system. To access it: ❖ Click Start, All Programs, Toshiba, Utilities, Assist, or click the Toshiba Hardware Setup icon in the Optimize - Toshiba Tecra A7-S712 | User Guide - Page 184
184 Toshiba Utilities Toshiba Hardware Setup ❖ Parallel/Printer-Allows you to configure the parallel port default settings ❖ Display-Allows you to change various default settings for the built-in - Toshiba Tecra A7-S712 | User Guide - Page 185
Toshiba Utilities Toshiba Hardware Setup ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually -Allows you to enable or disable USB Legacy Emulation ❖ LAN-Allows you to set networking functions By changing any of - Toshiba Tecra A7-S712 | User Guide - Page 186
Extension. You can also access this utility from the TOSHIBA Assist screen by clicking Optimize, and then clicking the TOSHIBA Mobile Extension icon. The TOSHIBA Mobile Extension Service Configuration dialog box appears. 2 Under the Mobile Extension Service tab, you can select behaviors to enable or - Toshiba Tecra A7-S712 | User Guide - Page 187
docking the system to the optional Advanced Port Replicator III Plus. Sample Display Change Service tab options For more information about expansion devices, see "Using an expansion device" on page 162. TOSHIBA Zooming Utility This utility allows you to select which applications will work with the - Toshiba Tecra A7-S712 | User Guide - Page 188
, Utilities, and then Zooming Utility, or click the Zooming Utility icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option(s). 3 Click OK. The zoom in and zoom out hot - Toshiba Tecra A7-S712 | User Guide - Page 189
buttons are located to the left of the keyboard. To access TOSHIBA Button Controls: 1 Click the Toshiba Button Control icon in the Optimize tab of TOSHIBA Assist. The Toshiba Controls Properties window appears. (Sample Image) TOSHIBA Button Controls screen 2 Select the button whose function is to be - Toshiba Tecra A7-S712 | User Guide - Page 190
drive to "Quiet" mode, the setting is only valid for the current Windows session. If you shut down, restart, log off, or resume from hibernation click the CD/ DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. 2 Click Set Quiet - Toshiba Tecra A7-S712 | User Guide - Page 191
using the following procedures. To install TPM: 1 Launch the TOSHIBA Application Installer from the desktop and install the following packages: ❖ Trusted Platform Module Utility ❖ Infineon TPM (Trusted Platform Module) Installation Guide 2 Follow the directions on your screen. Once the TPM files - Toshiba Tecra A7-S712 | User Guide - Page 192
you can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) Toshiba Accessibility window To use Toshiba Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Tecra A7-S712 | User Guide - Page 193
does not guarantee that the fingerprint utility technology will be completely secure or error-free. Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of - Toshiba Tecra A7-S712 | User Guide - Page 194
Toshiba these three samples. NOTE If you do not use a Windows password, you will be prompted to define a new (non the security of your software. If your system supports power-on security, a Power-on button is the reader to complete its operation. ❖ Problem with operation-the reader could not read - Toshiba Tecra A7-S712 | User Guide - Page 195
195 Toshiba Utilities Fingerprint Authentication Utility ❖ Error reading fingerprint-the movement was is recognized, user logon is completed. The Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies the fingerprint - Toshiba Tecra A7-S712 | User Guide - Page 196
Toshiba Utilities Fingerprint Authentication Utility Enabling Power-on Security Options for power-on security are displayed only if your computer supports on automatically without having to enter the Windows® logon password. NOTE Your hardware must support Power-on security to use the single - Toshiba Tecra A7-S712 | User Guide - Page 197
197 Toshiba Utilities Fingerprint Authentication Utility Fingerprint Management Fingerprints are stored in memory during enrollment. After a fingerprint is enrolled, it is displayed with a power-on button above - Toshiba Tecra A7-S712 | User Guide - Page 198
198 Toshiba Utilities Fingerprint Authentication Utility Settings ❖ System Settings-Opens the Settings dialog containing various options for setting up the product. Most of these settings can be - Toshiba Tecra A7-S712 | User Guide - Page 199
199 Toshiba Utilities Fingerprint Authentication Utility Password Bank The Password Bank stores . You enter the required information only once, during Web page or dialog registration. When the window is displayed again, all the data is entered automatically when you scan your fingerprint on the - Toshiba Tecra A7-S712 | User Guide - Page 200
200 Toshiba Utilities Fingerprint Authentication Utility Registering a new Web page or dialog You are logged on to the computer and want to register a new Web page. To - Toshiba Tecra A7-S712 | User Guide - Page 201
201 Toshiba Utilities Fingerprint Authentication Utility Replaying registrations with multiple forms Password Bank registers forms, not pages. If a page contains several forms, each form requires a separate registration. - Toshiba Tecra A7-S712 | User Guide - Page 202
. 5 Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: 1 Click Start, All Programs, Protector Suite QL, and then Control Center. The Protector Suite Software screen is - Toshiba Tecra A7-S712 | User Guide - Page 203
203 Toshiba Utilities Fingerprint Authentication Utility 4 If other fingerprint data is guidelines and/or procedures might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with your nails - Toshiba Tecra A7-S712 | User Guide - Page 204
204 Toshiba Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the - Toshiba Tecra A7-S712 | User Guide - Page 205
not successful within a fixed duration. ❖ The recognition success rate may differ from user to user. ❖ Toshiba does not guarantee that this fingerprint recognition technology will be error-free. ❖ Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately - Toshiba Tecra A7-S712 | User Guide - Page 206
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Tecra A7-S712 | User Guide - Page 207
207 If Something Goes Wrong Problems that are easy to fix To close a program that has stopped responding: 1 Press Ctrl, Alt, and Del simultaneously (once). The Windows Task Manager window appears. 2 Click the Applications tab. If a program has stopped responding, the words "not responding" appear - Toshiba Tecra A7-S712 | User Guide - Page 208
208 If Something Goes Wrong Problems when you turn on the computer Your program performs an illegal operation. If you receive the message, "Your program has performed an illegal operation," close the window and continue working. If it happens again, record the details of the message and consult the - Toshiba Tecra A7-S712 | User Guide - Page 209
Your computer may be in Standby mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Clearing the condition may get the computer running, but - Toshiba Tecra A7-S712 | User Guide - Page 210
210 If Something Goes Wrong Problems when you turn on the computer Always save your data even the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps - Toshiba Tecra A7-S712 | User Guide - Page 211
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Tecra A7-S712 | User Guide - Page 212
fails to start after the Starting Windows XP message appears. ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the - Toshiba Tecra A7-S712 | User Guide - Page 213
known good configuration (your most recent settings that worked) ❖ Directory Services Restore Mode (Windows® domain controllers only) ❖ Debugging Mode ❖ Start Windows® normally ❖ Reboot ❖ Return to OS Choices (menu) See your Windows® documentation for further explanation. NOTE If your computer is - Toshiba Tecra A7-S712 | User Guide - Page 214
you in troubleshooting the problem. To access Windows® XP Help and Support: 1 Click Start, then click Help and Support. The Help and Support window appears. 2 Then do one or both of the following: ❖ In the search field, type in the topic for which you need help and follow the on-screen instructions - Toshiba Tecra A7-S712 | User Guide - Page 215
the menu or by going to pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For help on hardware conflicts: 1 Click - Toshiba Tecra A7-S712 | User Guide - Page 216
216 If Something Goes Wrong Resolving a hardware conflict Resolving hardware conflicts on your own Computer components need resources to accomplish a task. A device, such as a disk drive or a modem, needs a channel to the computer's Central Processing Unit (CPU). It also needs a direct channel to - Toshiba Tecra A7-S712 | User Guide - Page 217
you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖ Disable the device. For an older device, remove Refer to the device's documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides a - Toshiba Tecra A7-S712 | User Guide - Page 218
Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device. To check a device's properties: 1 Click Start, Control Panel, then click Performance and - Toshiba Tecra A7-S712 | User Guide - Page 219
box vary from one device to another. A Troubleshooting button is also present. 6 Click Troubleshoot... A Help and Support window for that device appears. For more information about Device Manager, refer to Windows® XP online help. Memory problems Incorrectly connected or faulty memory modules may - Toshiba Tecra A7-S712 | User Guide - Page 220
Resolving a hardware conflict 4 Reinstall the memory module, following the instructions in "Installing a memory module" on page 54, and making optional high-capacity battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable - Toshiba Tecra A7-S712 | User Guide - Page 221
221 If Something Goes Wrong Resolving a hardware conflict The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the computer is consuming full power. Try turning off the computer. The battery may not be inserted correctly in the - Toshiba Tecra A7-S712 | User Guide - Page 222
Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maximizing battery power, see "Charging batteries" on page 120. Keyboard problems If, when you - Toshiba Tecra A7-S712 | User Guide - Page 223
the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key - Toshiba Tecra A7-S712 | User Guide - Page 224
click OK. For more information see Windows® Help. A message displays saying that there is a problem with your display settings and that supported by the computer's internal display. To change the display properties: 1 Right-click in a blank area of the Windows® desktop. The Display Properties window - Toshiba Tecra A7-S712 | User Guide - Page 225
at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous Sometimes a disk problem may cause one or more files to appear to have garbage in them. Typical disk problems are: You are having trouble accessing a disk, - Toshiba Tecra A7-S712 | User Guide - Page 226
226 If Something Goes Wrong Resolving a hardware conflict Error-checking Run Error-checking, which analyzes the directories, files and File Allocation Table (FAT) on the disk and repairs any damage it finds. To run Error-checking: 1 Click Start, then click My Computer. 2 Right-click the drive you - Toshiba Tecra A7-S712 | User Guide - Page 227
diskette with the hub side facing down, and insert it so that the metal head window cover goes into the drive first. The metal cover or a loose label may be the drive) is probably causing the problem. Run Error-checking on the faulty diskette (for instructions see "Disk drive problems" on page 225). - Toshiba Tecra A7-S712 | User Guide - Page 228
Goes Wrong Resolving a hardware conflict Optical drive problems You cannot access a disc in the drive. completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical drive eject button on - Toshiba Tecra A7-S712 | User Guide - Page 229
others do not. Check the type of disc you are using. The optical drive supports the Digital Versatile Disc (DVD) formats DVD±R, DVD±RW, and DVD RAM, the CD formats CD-Recordable (CD-R) and CD-Rewritable (CD-RW). If the problem is with a data CD or DVD, refer to the software's documentation and check - Toshiba Tecra A7-S712 | User Guide - Page 230
problems occur during installation and setup of new cards. If you are having trouble use them. Use the Windows® XP PC Card (PCMCIA) support their cards. Enablers result in nonstandard configurations that can cause problems when installing the PC Card. If your system does not have built-in drivers - Toshiba Tecra A7-S712 | User Guide - Page 231
PCMCIA-equipped computer is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving PC Card problems Here are some common problems and their solutions: The slot appears to be dead. PC Cards that used to work no longer work. Check the PC Card status - Toshiba Tecra A7-S712 | User Guide - Page 232
make sure each device has its own I/O base address. See "Fixing a problem with Device Manager" on page 217 for more information. Since all PC Cards or Standby mode. This is known as "warm swapping" and is not supported with this computer. For more information on Hibernation and Standby modes see " - Toshiba Tecra A7-S712 | User Guide - Page 233
which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 82 or in the instructions - Toshiba Tecra A7-S712 | User Guide - Page 234
for more information. Modem problems (Available on certain models) This section lists common modem problems. The modem will per second) or higher. Refer to the program's documentation and the modem manual for information on how to change these settings. The modem is on, Toshiba Web site at pcsupport - Toshiba Tecra A7-S712 | User Guide - Page 235
general troubleshooting tips for networking problems, specifically wireless (Wi-Fi) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows Help - Toshiba Tecra A7-S712 | User Guide - Page 236
Windows®, and that the driver is loaded. Carefully note any error messages- these will be very helpful if you should confer with a support technician separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi part of your network. ❖ Use - Toshiba Tecra A7-S712 | User Guide - Page 237
[WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. Special considerations for Windows XP Wired Equivalent Privacy (WEP) encryption is not enabled on the wireless access point - Toshiba Tecra A7-S712 | User Guide - Page 238
Windows XP wireless management facility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice. DVD operating problems - Toshiba Tecra A7-S712 | User Guide - Page 239
properties" on page 218 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information on the DVD-ROM video window. To change the screen's display resolution: 1 Click Start, Control Panel. The Control Panel window appears. 2 Click - Toshiba Tecra A7-S712 | User Guide - Page 240
problems DVD titles, games, or applications appear distorted. Having Stretch enabled when your video resolution is set to 640 x 480 or 800 x 600 can cause distortion. To disable Stretch, follow the instructions Start, Control Panel. The Control Panel window appears. 2 Click Appearance and Themes, - Toshiba Tecra A7-S712 | User Guide - Page 241
feature. Save your work! See "Computing tips" on page 95 for instructions. On a regular basis, back up the information stored on your guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems - Toshiba Tecra A7-S712 | User Guide - Page 242
's guides provided with your computer, as well as the manuals that come with the programs and devices you purchase. Your local computer store or book store sells a variety of selfhelp books you can use to supplement the information in the manuals. Data and system configuration backup in Windows XP - Toshiba Tecra A7-S712 | User Guide - Page 243
, you can re-establish your Windows configuration using the saved Restore Point. To do this: 1 Click Start, and then Help and Support. 2 Under Pick a Task, Restore Points labeled System Checkpoint were automatically created by Windows XP. Other Restore Points may have been created automatically by - Toshiba Tecra A7-S712 | User Guide - Page 244
Something Goes Wrong Develop good computing habits Backing up your data to CDs with Windows XP The most valuable component of your computer system is the data that you create and store on its hard drive. Since problems with either hardware or software can make the data inaccessible or even destroy - Toshiba Tecra A7-S712 | User Guide - Page 245
vendors' Web sites (www.microsoft.com, for example) for detailed instructions. ❖ Newsgroup files and settings-for Outlook Express or other newsgroup locations of the files. 7 When you have finished copying files to the CD window, click File, Write these files to CD. 8 A CD Writing Wizard will - Toshiba Tecra A7-S712 | User Guide - Page 246
any number of files to as many CDs as is required to hold them. Windows XP also includes a Backup utility, though it does not directly support writing to CDs. For more information, click Start, Help and Support, or start the Backup utility by clicking Start, All Programs, Accessories, System Tools - Toshiba Tecra A7-S712 | User Guide - Page 247
Back up your critical data (see "Backing up your data to CDs with Windows XP" on page 244). ❖ Have your factory Restore/Reconfiguration CD(s) on hand in follow the installation instructions that accompany the hardware or software. ❖ Restart Windows. Always restart Windows after each installation, - Toshiba Tecra A7-S712 | User Guide - Page 248
help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system - Toshiba Tecra A7-S712 | User Guide - Page 249
249 If Something Goes Wrong If you need further assistance ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you - Toshiba Tecra A7-S712 | User Guide - Page 250
250 If Something Goes Wrong Other Toshiba Internet Web sites ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United - Toshiba Tecra A7-S712 | User Guide - Page 251
20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 of the US this call may incur long-distance charges) Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a - Toshiba Tecra A7-S712 | User Guide - Page 252
Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute Fn + This hot key enables/disables volume mute on your computer. When - Toshiba Tecra A7-S712 | User Guide - Page 253
to activate instant security will cause the screen to go blank. Using the pointing device or any key will make the display's content reappear. The Windows® operating system log-on screen will appear, prompting you for a password. After typing in the password for the current user, press Enter. To - Toshiba Tecra A7-S712 | User Guide - Page 254
saver with a password before activating the password feature. To set up a password with a screen saver, go to Windows online Help for instructions: 1 Click Start, and then Help and Support. 2 In the Search field, type password screen saver. 3 Press Enter. 4 Click the Protect your files with a screen - Toshiba Tecra A7-S712 | User Guide - Page 255
Fn + This hot key displays the power profile pop-up window and cycles through the power profiles. (Sample Image) Power profiles The properties of each power profile are set in the TOSHIBA Power Saver utility. For more information, see "TOSHIBA Power Saver" on page 180. Standby mode Fn + This - Toshiba Tecra A7-S712 | User Guide - Page 256
256 Hot Keys Hibernation mode Hibernation mode Fn + This hot key places the computer into Hibernation mode. If Hibernation mode is enabled (the default) a message box displays by default to confirm the computer is entering Hibernation mode. You can choose not to display this message box. ( - Toshiba Tecra A7-S712 | User Guide - Page 257
only ❖ Built-in display and external monitor simultaneously ❖ External monitor only ❖ TV and built-in display ❖ TV only (Sample Image) Display options window To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display - Toshiba Tecra A7-S712 | User Guide - Page 258
/disables the TouchPad. For more information on using the TouchPad, see "Disabling or enabling the TouchPad™" on page 77. (Sample Image) Disable and enable TouchPad windows - Toshiba Tecra A7-S712 | User Guide - Page 259
Zooming Utility" on page 187. Fn + This hot key turns the Zooming utility to zoom-in. For more information, see "TOSHIBA Zooming Utility" on page 187. Keyboard hot keys Fn + This hot key turns the cursor control overlay on and off. Fn + This hot key turns - Toshiba Tecra A7-S712 | User Guide - Page 260
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts - Toshiba Tecra A7-S712 | User Guide - Page 261
the ConfigFree online Help. The ConfigFree utilities include the following: ❖ Connectivity Doctor-The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your notebook computer. For more information, see "Connectivity Doctor" on page 264. 261 - Toshiba Tecra A7-S712 | User Guide - Page 262
262 Using ConfigFree™ with your Toshiba Computer Getting Started ❖ Search for Wireless Devices-The Search for Wireless Devices utility searches for wireless LAN and Bluetooth® devices used in the neighborhood, and displays information about them on a virtual map. For more information, see "Search - Toshiba Tecra A7-S712 | User Guide - Page 263
(if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click icon on the Launcher to start the desired ConfigFree utilities. SUMMIT Bluetooth® Wireless LAN Connectivity Doctor Profiles (Sample Image) ConfigFree Launcher ConfigFree Launcher can be set to - Toshiba Tecra A7-S712 | User Guide - Page 264
your Toshiba Computer ConfigFree Utilities (Sample Image) ConfigFree Launcher Auto-hide mode setting (Sample Image) ConfigFree Launcher coming back into view ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems - Toshiba Tecra A7-S712 | User Guide - Page 265
265 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities ❖ Access points The Connectivity Doctor displays the following information: ❖ WEP (Used, not Used) ❖ Wired connection line (link speed) ❖ Wireless connection line (signal - Toshiba Tecra A7-S712 | User Guide - Page 266
Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Viewing device information If a problem or potential problem is detected, in most cases, a screen automatically displays showing you the possible cause and solution for the problem. A triangle containing an exclamation - Toshiba Tecra A7-S712 | User Guide - Page 267
267 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities The following checkboxes and buttons are provided on the Connectivity Doctor screen: Stay on the task tray When checked, the ConfigFree icon - Toshiba Tecra A7-S712 | User Guide - Page 268
your Toshiba Computer ConfigFree Utilities Search for Wireless Devices The Search for Wireless Devices utility searches for wireless LAN and device shown near the center of the map is not necessarily near your notebook computer. If a wireless device located a distance away also has a strong - Toshiba Tecra A7-S712 | User Guide - Page 269
269 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities The Search for Wireless Devices feature identifies if Wi-Fi devices Creating a new wireless connection NOTE This feature is only supported on systems running Windows XP SP2. To add a new wireless connection to an Access Point: 1 - Toshiba Tecra A7-S712 | User Guide - Page 270
270 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Dragging a device to the Access Point (Sample Image) Wireless settings screen 3 Enter the SSID/WEP information and connect to the - Toshiba Tecra A7-S712 | User Guide - Page 271
271 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Creating a detected device wireless connection The following screen shows an example of Bluetooth® devices that are detected using the Search for Wireless - Toshiba Tecra A7-S712 | User Guide - Page 272
272 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Dragging the file to the Bluetooth® device icon To be prompted for the device: 1 Drag and drop the file to - Toshiba Tecra A7-S712 | User Guide - Page 273
273 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Selecting Send to Bluetooth® Devices option 2 Choose a file recipient. 3 Click Send. NOTE During a file transfer, connecting and disconnecting to the - Toshiba Tecra A7-S712 | User Guide - Page 274
™ with your Toshiba Computer ConfigFree Utilities A profile contains the currently configured network settings on the computer, as well as information about any network devices. The following settings can be saved (or "captured") in a profile: ❖ Internet settings-includes LAN settings (proxy - Toshiba Tecra A7-S712 | User Guide - Page 275
275 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities 7 Click Change Icon and start after switching to this profile. For example, to have Internet Explorer start in the Windows operating system after switching profiles, type: C:\Program Files\Internet Explorer\IEXPLORE.EXE 12 Click OK - Toshiba Tecra A7-S712 | User Guide - Page 276
276 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Expanded Add Profile screen NOTE The online Help provides real-world examples of setting up profiles for different networking environments. - Toshiba Tecra A7-S712 | User Guide - Page 277
277 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities ConfigFree SUMMIT The ConfigFree SUMMIT . The SUMMIT utility uses the following types of connections: ❖ Wireless LAN via Access Point ❖ Wireless LAN via Ad Hoc ❖ LAN (same subnet) ❖ Bluetooth® PAN/LAP ❖ Cross cable (Ethernet or - Toshiba Tecra A7-S712 | User Guide - Page 278
278 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Users attending SUMMIT meeting (user icons appear on SUMMIT table) Files can be shared with one user or all users - Toshiba Tecra A7-S712 | User Guide - Page 279
ConfigFree™ with your Toshiba Computer ConfigFree Utilities LAN, or Bluetooth® (PAN). Firewall software may prevent ConfigFree SUMMIT from working. Using ConfigFree SUMMIT To host a ConfigFree SUMMIT: 1 Click the icon in the system tray. 2 Click SUMMIT. Other users appear on the SUMMIT main window - Toshiba Tecra A7-S712 | User Guide - Page 280
launch ConfigFree Summit, see "Direct Link Toshiba Device" on page 283. Quick Connect The Quick Connect feature includes two options: ❖ Toshiba Wireless Projector. Switches the Wireless LAN connection to connect to a Toshiba Wireless Projector ❖ Direct Link Toshiba Device. Launches ConfigFree SUMMIT - Toshiba Tecra A7-S712 | User Guide - Page 281
box appears. 3 Complete the settings. Refer to the online Help if necessary. 4 Click OK. NOTE Because the wireless LAN's default connection setting is for Ad Hoc mode, the Toshiba Wireless Projector will not connect if the projector is set to Infrastructure mode. If this occurs, you can change the - Toshiba Tecra A7-S712 | User Guide - Page 282
last used before the Quick Connect function was started: ❖ If the Toshiba Wireless Projector utility is closed. ❖ If you select Toshiba Wireless Projector (DPJ) from the ConfigFree tray menu (this disconnects the wireless LAN connection). ❖ If you select a profile from the ConfigFree tray menu or - Toshiba Tecra A7-S712 | User Guide - Page 283
mode and use the Summit feature. To use this feature: 1 Display the ConfigFree menu. 2 Select the ConfigFree Link option from the Direct Link Toshiba Device submenu. This action switches the computer's wireless network setting to Ad Hoc mode, and launches the SUMMIT feature. (Sample Image) Using the - Toshiba Tecra A7-S712 | User Guide - Page 284
284 Using ConfigFree™ with your Toshiba Computer Using the Automatic Switch Using the Automatic Switch The devices. With these options, the computer automatically switches to a wireless LAN network when the cable of the wired LAN network is removed from the computer. When the cable is reconnected, - Toshiba Tecra A7-S712 | User Guide - Page 285
™ with your Toshiba Computer Semi-Automatic Switch Feature Semi-Automatic Switch Feature The Semi-Automatic feature alerts you when the computer connects to a Service Set Identifier (SSID) stored in a profile, When the computer connects to the designated SSID, a notification window appears. You - Toshiba Tecra A7-S712 | User Guide - Page 286
NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW - Toshiba Tecra A7-S712 | User Guide - Page 287
Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 (parallel port) LSI large-scale integration - Toshiba Tecra A7-S712 | User Guide - Page 288
World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made (TFT) for each cell. This type of display works well with notebook computers because of its shallow depth and high-quality color. Active-matrix displays - Toshiba Tecra A7-S712 | User Guide - Page 289
signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up - Toshiba Tecra A7-S712 | User Guide - Page 290
are mounted on printed circuit boards. click - To press and release the pointing device's primary button without moving the pointing device. In the Windows® operating system, this refers to the pointing device's left button, unless otherwise stated. See also double-click. color palette - A set of - Toshiba Tecra A7-S712 | User Guide - Page 291
between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, driver - A program (called a "driver") that permits a computer to communicate with a device. dialog box - An on-screen window displayed - Toshiba Tecra A7-S712 | User Guide - Page 292
- To hold down the mouse button while moving the cursor to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital - Toshiba Tecra A7-S712 | User Guide - Page 293
293 Glossary executable file - A computer program that is ready to run. Application programs and batch files are examples of executable files. Names of executable files usually end with a .bat or .exe extension. expansion device - A device that connects to a computer to expand its capabilities. - Toshiba Tecra A7-S712 | User Guide - Page 294
default, the hard disk is referred to as drive C. hardware - The physical components of a computer system. Compare software. Hibernation - A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn - Toshiba Tecra A7-S712 | User Guide - Page 295
of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination faster than main memory. See also cache, CPU cache, L1 cache. LAN (local area network) - A group of computers or other devices dispersed over - Toshiba Tecra A7-S712 | User Guide - Page 296
another company on a company network or the Internet. operating system - A set of programs that controls how the computer works. Examples of operating systems are the Windows® XP Tablet PC Edition and Windows® XP Home operating systems. - Toshiba Tecra A7-S712 | User Guide - Page 297
- A credit-card-sized expansion card designed to increase the capabilities of notebook computers. PC Cards provide functions such as modem, fax/modem, hard - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs - Toshiba Tecra A7-S712 | User Guide - Page 298
ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S select - To highlight or otherwise specify text, data, or graphics - Toshiba Tecra A7-S712 | User Guide - Page 299
- A feature of some Windows® operating systems that allows you where users are to enter commands. T Toshiba tablet pen - The writing instrument used USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps problem. Utilities are often related to computer system management. - Toshiba Tecra A7-S712 | User Guide - Page 300
300 Glossary W Web - See World Wide Web. Wi-Fi - A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) - The worldwide - Toshiba Tecra A7-S712 | User Guide - Page 301
monitoring power 49, 122 not charging 221 power profile 255 power profile hot key 128 real-time clock (RTC) 119 removing 129 BIOS Setup see Toshiba Hardware Setup Bridge Media Adapter inserting memory media 158 removing memory media 158 button power 53, 64 start 139 C CD playing an audio 112 CD - Toshiba Tecra A7-S712 | User Guide - Page 302
226 disk drive corrupted/damaged data files 227 missing files/trouble accessing a disk 225 running slow 226 diskette drive cannot insert player general problems 238 DVD, using 108 E environment computer-friendly 40 error messages device driver conflict 215 general hardware problem 215 non - Toshiba Tecra A7-S712 | User Guide - Page 303
problem with display settings/ current settings not working with hardware 224 program has performed an illegal operation 208 warning resume failure 209 Error-checking 226 Ethernet LAN 215 resolving 217 headphones using 152 Help and Support Windows XP 214 Hibernation mode 85 configuring 89 starting - Toshiba Tecra A7-S712 | User Guide - Page 304
keys 98 hot keys 259 not working 209 overlay keys 99 troubleshooting 222 using 97 Windows special keys 99 keyboard, external 80 keyboard, full-size 97 L lock computer, using 94 M main battery removing 129 memory adding 54 problem solving 219 removing expansion slot cover 56 memory module inserting - Toshiba Tecra A7-S712 | User Guide - Page 305
inserting 153 not recognized 232 problem solving 230, 231 removing 154 setting up 155 Plug and Play 216 port COM 141 Ethernet LAN 145 RGB 78 power computer PC Card inserted 232 computer will not power up 208 contacting Toshiba 248, 249 corrupted/damaged data files 227 Device Manager 217 disabling - Toshiba Tecra A7-S712 | User Guide - Page 306
209 missing files/trouble accessing a disk 216 URL address not found 214 warning resume failure 209 Windows XP not working 212 program, starting 100 programs not running 54 computer 44, 55 setting up a connection 144 sound problem solving 229 sounds recording 150 speakers using external 152 Standby - Toshiba Tecra A7-S712 | User Guide - Page 307
39 Web 147 Web sites 249 Wi-Fi wireless networking 145 Windows Explorer 102 Windows Media Player 112 Windows Media Player icon 139 Windows operating system desktop 137 Windows Start menu 101 Windows XP Help and Support 214 problem solving 212 wireless networking 145 Wizards Dial-Up Networking Wizard
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 |
 |
PMAD00059011
09/06
Tecra
®
A7
Series
User’s Guide
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 206
in this guide.