Uniden XC645 English Owners Manual - Page 42

Troubleshooting If your XC645 Cordless Telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday. PROBLEM Charge light won't come on when Handset is placed in Base Unit. Audio sounds weak and/or scratchy. Can't make or receive calls. Handset doesn't ring or receive a page. Hear only continuous static from Handset and phone will not turn off. SUGGESTION • Make sure AC Adapter is plugged into the Base Unit and wall outlet. • Make sure Handset is properly seated in Base Unit. • Make sure that the charging contacts on the Handset and Base Unit are clean. • Make sure that the Base Unit antenna is fully extended and vertical. • Move the Handset and/or Base Unit to different locations and try again. • Press the C button to select another channel. • Check both ends of the Base Unit telephone line cord. • Make sure the AC Adapter is plugged into the Base Unit and wall outlet. • Disconnect the AC Adapter for a few minutes, and then reconnect it. • Nickel-Cadmium battery pack may be weak. Charge the battery on the Base Unit for 15-20 hours. • Extend the Base Unit antenna vertically. • The Handset may be too far away from the Base Unit. • Place the Base Unit away from noise sources. • The Digital Security Code may be erased. Set the Digital Code. • The power has been interrupted during a call. • Restore power to the Base Unit. Make sure the phone is not plugged into an outlet controlled by a wall switch. • If a power failure has occurred and power will be out for some time, remove the battery from the Handset. This will prevent the battery from completely discharging. 42