Vtech ATT E2525 User Manual - Page 40
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ATT-2525CIB-d2.qxd 12/30/2003 6:30 PM Page 38 Appendix In case of difficulty If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1 800 222-3111. Telephone does not work at all • Make sure batteries are installed and charged correctly (see page 7). • Make sure the AC adapter is plugged into an outlet not controlled by a wall switch. • Make sure the telephone line cord is plugged firmly into the base unit and the modular jack. • Make sure the base antenna is fully upright. • If these suggestions do not work, unplug the base, remove and reinsert the batteries, then place the handset in the base to re-initialize. Phone does not ring • Make sure the ringer is on (see pages 14-15). • Make sure the telephone line cord and AC adapter are plugged in properly (see page 6). • Make sure the base antenna is fully upright. • Move the handset closer to the base. • You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them. If you hear noise or interference during a call • Make sure the base antenna is fully upright. • You may be out of range. Move closer to the base. • Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet. • The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor. • If the buttons don't work, try placing the handset in the base for at least 15 seconds. • Disconnect the base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company. 38
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