Vtech CS5121-2 User Manual - Page 58

not receive caller ID

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Troubleshooting Problem Suggestion My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. • Both your and the caller's telephone service providers must use equipment which are compatible with caller ID service. • If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. The system does not receive caller ID, or the system does not display caller ID during call waiting. • Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. • The caller may not be calling from an area which supports caller ID. • Both your and the caller's telephone service providers must use equipment which are compatible with caller ID service. • If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. 54 www.vtechphones.com

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www.vtechphones.com
54
Troubleshooting
Problem
Suggestion
My caller ID features are
not working properly.
Caller ID is a subscription service. You must subscribe to this service from your telephone
service provider for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
Both your and the caller’s telephone service providers must use equipment which are compatible
with caller ID service.
If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
•
•
•
•
The system does
not receive caller ID,
or the system does
not display caller ID
during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by your telephone
service provider.
The caller may not be calling from an area which supports caller ID.
Both your and the caller’s telephone service providers must use equipment which are compatible
with caller ID service.
If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
•
•
•
•