Vtech LS6126-5 User Manual - Page 55

Problem

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Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on. • Remove and reinstall the battery, then charge for up to 16 hours. • If the handset is in the charger or in the telephone base but the CHARGE light on the handset is not on, refer to The charge light is off in this section. • It may be necessary to purchase a new battery. Please refer to the Battery section (page 49) of this user's manual. The CHARGE light is off. • Clean the charging contacts on the handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric. • Make sure the power adapter and telephone line cords are plugged in correctly and securely. • Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset. There is no dial tone. • First, try all the above suggestions. • Move the handset closer to the telephone base. It might be out of range. • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. • Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company. 52 www.vtechphones.com

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www.vtechphones.com
52
Troubleshooting
Problem
Suggest±on
The battery does not
charge ±n the handset
or the handset battery
does not accept
charge.
Make sure the handset ±s placed ±n the telephone base or charger correctly. The
CHARGE
l±ght on the handset should be on.
Remove and re±nstall the battery, then charge for up to 16 hours.
If the handset ±s ±n the charger or ±n the telephone base but the
CHARGE
l±ght on the handset
±s not on, refer to
The CHARGE light is off
±n th±s sect±on.
It may be necessary to purchase a new battery. Please refer to the
Battery
sect±on (page
49)
of th±s user’s manual.
•
•
•
•
The
CHARGE
l±ght ±s
off.
Clean the charg±ng contacts on the handset(s) and telephone base each month us±ng a penc±l
eraser or a dry non-abras±ve fabr±c.
Make sure the power adapter and telephone l±ne cords are plugged ±n correctly and securely.
Unplug the power adapter. Wa±t for 15 seconds before plugg±ng ±t back ±n. Allow up to one
m±nute for the handset and telephone base to reset.
•
•
•
There ±s no d±al tone.
F±rst, try all the above suggest±ons.
Move the handset closer to the telephone base. It m±ght be out of range.
The telephone l±ne cord m±ght be malfunct±on±ng. Try ±nstall±ng a new telephone l±ne cord.
D±sconnect the telephone base from the telephone wall jack and connect a d±fferent telephone.
If there ±s no d±al tone on th±s telephone e±ther, the problem ±s ±n your w±r±ng or local serv±ce.
Contact your local telephone company.
•
•
•
•