Vtech VT6897 User Manual - Page 48

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Troubleshooting Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Telephone settings section of this user's manual to set the dial mode. • If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company. • Eliminate any background noise. Noise from a television, radio or other appliance may cause the phone not to dial out properly. If you cannot eliminate the background noise, first try muting the handset before dialing, or dialing from another room in your home with less background noise. Additional information www.vtechphones.com 47

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www.vtechphones.com
47
Troubleshooting
Problem
Suggestion
I cannot dial out°
•
Make sure you have a dial tone before dialing. The handset may take a second or two to find
the telephone base and produce a dial tone° This is normal° Wait an extra second before
dialing°
• Make sure your phone is set to the correct dial mode for the type of service that you have
(pulse or touchtone)° Refer to the
Telephone settings
section of this user’s manual to set the
dial mode°
•
If the other phones in your home are having the issue, the problem is in your wiring or local
service° Contact your local telephone company°
•
Eliminate any background noise° Noise from a television, radio or other appliance may cause
the phone not to dial out properly. If you cannot eliminate the background noise, first try muting
the handset before dialing, or dialing from another room in your home with less background
noise°
Additional information