Vtech VT6897 User Manual - Page 53

ANS ON/OFF, My Caller ID isn't

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Page 53 highlights

Troubleshooting Problem Suggestion My Caller ID isn't working. • Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller's telephone companies must use caller ID compatible equipment. My answering machine is • Make sure system is turned ON (the ANS ON/OFF key is illuminated). not recording messages. • Make sure the announcement only feature is set to OFF. I cannot hear recorded messages. • Using the telephone base volume control, raise the volume to a comfortable listening level. CL is flashing in the • You need to set the day and time. Refer to the section(s) on setting day and time in this telephone base message user's manual. display window. • Make sure announce only feature is set to OFF. Common cure for electronic equipment. If the unit does not seem to be responding normally, then try putting the handset in its telephone base. If it does not seem to respond, do the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Re-install the battery(ies). 6. Wait for the handset to re-establish its link with the telephone base. To be safe, allow up to one minute for this to take place. 52 www.vtechphones.com

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52
Problem
Suggestion
My Caller ID isn’t
working°
•
Caller ID is a subscription service° You must subscribe to this service for this feature to work
on your phone°
• Your caller must be calling from an area that supports caller ID°
• Both you and your caller’s telephone companies must use caller ID compatible
equipment°
My answering machine is
not recording messages°
• Make sure system is turned
ON
(the
ANS ON/OFF
key is illuminated)°
• Make sure the announcement only feature is set to
OFF
°
I cannot hear recorded
messages°
• Using the telephone base volume control, raise the volume to a comfortable listening
level°
CL
is flashing in the
telephone base message
display window°
• You need to set the day and time° Refer to the section(s) on setting day and time in this
user’s manual°
• Make sure announce only feature is set to
OFF.
Common cure for
electronic equipment°
If the unit does not seem to be responding normally, then try putting the handset in its telephone
base° If it does not seem to respond, do the following (in the order listed):
±° Disconnect the power to the telephone base°
2° Disconnect the handset battery, and spare battery, if applicable°
3° Wait a few minutes°
4° Connect power to the telephone base°
5° Re-install the battery(ies)°
6° Wait for the handset to re-establish its link with the telephone base° To be safe, allow up to
one minute for this to take place°
Troubleshooting