Vtech VT6897 User Manual - Page 49

Problem, Suggestion, UNABLE TO CALL, TRY AGAIN, Batteries, Warranty

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Page 49 highlights

Troubleshooting Problem UNABLE TO CALL TRY AGAIN displays on my handset. The battery does not hold a charge. Suggestion • Move the handset closer to the telephone base. You might have moved out of range. • If the handset is in its telephone base and the charging light does not light, refer to the charge light is off in this troubleshooting guide. • Reset the telephone base. Unplug the unit's electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. • Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its telephone base when not in use. • You may need to purchase a new battery, please refer to the Batteries section of this user's manual. • Your phone might be malfunctioning. Please refer to the Warranty section of this user's manual for further instruction. If you subscribe to DSL If you hear noise during conversations and/or your caller ID features aren't functioning properly, service install a noise filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a noise filter. 48 www.vtechphones.com

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www.vtechphones.com
48
Problem
Suggestion
UNABLE TO CALL
TRY AGAIN
displays
on my handset°
•
Move the handset closer to the telephone base° You might have moved out of range°
•
If the handset is in its telephone base and the charging light does not light, refer to the charge
light is off in this troubleshooting guide°
•
Reset the telephone base° Unplug the unit’s electrical power° Wait for ±5 seconds then plug it
back in° Allow up to one minute for the handset and telephone base to reset°
• Other electronic products can cause interference with your cordless phone° Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones°
The battery does not
hold a charge°
• Charge the battery in the handset for ±6 hours° For optimum daily performance, return the
handset to its telephone base when not in use°
• You may need to purchase a new battery, please refer to the
Batteries
section of this user’s
manual°
•
Your phone might be malfunctioning° Please refer to the
Warranty
section of this user’s manual
for further instruction°
If you subscribe to DSL
service
If you hear noise during conversations and/or your caller ID features aren’t functioning properly,
install a noise filter to the telephone line between the telephone base and the telephone line jack.
Contact your DSL provider to obtain a noise filter.
Troubleshooting