Vtech VT6897 User Manual - Page 51

Test a working phone at the phone jack° If another phone has the same problem, the problem

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Page 51 highlights

Troubleshooting Problem Suggestion My handset does not ring when I receive a call. • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user's manual. • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone jack. Make sure the power cord is plugged in. • You may be too far from the telephone base. • Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its telephone base when not in use. • You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones. • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor. • If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply). •  Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. • Your line cord might be malfunctioning. Try installing a new line cord. 50 www.vtechphones.com

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www.vtechphones.com
50
Problem
Suggestion
My handset does not
ring when I receive
a call°
• Make sure you have the ringer activated° Refer to the section(s) on ringer selection in this
user’s manual°
•
Make sure the telephone line cord is plugged firmly into the telephone base and the telephone
jack° Make sure the power cord is plugged in°
• You may be too far from the telephone base°
• Charge the battery in the handset for ±6 hours° For optimum daily performance, return the
handset to its telephone base when not in use°
•
You may have too many extension phones on your telephone line to allow all of them to ring°
Try unplugging some of the other phones°
•
The layout of your home or office might be limiting the operating range. Try moving the telephone
base to another location, preferably on an upper floor.
• If the other phones in your home are having the issue, the problem is in your wiring or local
service° Contact your local telephone company (charges may apply)°
•
Test a working phone at the phone jack° If another phone has the same problem, the problem
is the phone jack° Contact your local telephone company (charges may apply)°
• Other electronic products can cause interference with your cordless phone° Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones°
• Your line cord might be malfunctioning° Try installing a new line cord°
Troubleshooting