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Western Digital My Book Live Duo User Manual - Page 16

Connecting the Drive and Getting Started, Getting Started Using the Online Setup Software

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MY BOOK LIVE DUO USER MANUAL 3 Connecting the Drive and Getting Started Connecting the Drive to your Network Getting Started Without the Online Setup Software (Windows & Mac OS) What Can I Do Now? It is easy to set up the My Book Live Duo device -- all you have to do is unpack your device and download and run the quick setup software, available at http://www.wd.com/setup. Then, following the instructions for connecting your device on the screen. LEDs on the front and the back of the drive let you know whether the connections are functioning properly. Note: For information about safely shutting down and disconnecting the drive, see "Safely Shutting Down" on page 49 or "Reboot/Shutdown" on page 68. Getting Started Using the Online Setup Software The online setup software walks you through the steps necessary to easily connect your device to your home or small office network. Use the following steps to download and run the online setup software, discover the drive and get started using your device. The online setup software is available from WD's Online Learning Center at http://www.wd.com/setup. Downloading and Installing the Online Setup Software Before plugging in your My Book Live Duo device, use the following steps to download the software necessary to setup your device. 1. Open a web browser. For browser requirements, see "Web Browsers" on page 7. 2. In the address field, type http://www.wd.com/setup. 3. On the Welcome to the Learning Center screen, select My Book Live Duo. 4. Select Go to Downloads. Note: The Learning Center automatically detects your operating system (OS). If you'd like to download setup software for a different operating system, select your OS from the pull-down menu at the top of the page before selecting the Download Setup Software button. 5. Access your downloaded files, then double-click Setup.exe (Windows) or My Book Live Duo Setup.dmg (Mac). CONNECTING THE DRIVE AND GETTING STARTED - 10

Section	Page
My Book Live Duo User Manual	2
Accessing Online Support	2
Contacting WD Technical Support	2
Registering Your WD Product	2
Important User Information	7
Important Safety Instructions	7
Recording Your WD Product Information	8
Product Overview	9
About the System	9
Features	9
About the Online Learning Center	11
Package Contents	11
System Requirements	13
Operating System	13
Web Browsers	13
Local Network	13
Internet	13
Preinstallation Instructions	13
Handling Precautions	14
Specifications	14
Product View	15
Connecting the Drive and Getting Started	16
Getting Started Using the Online Setup Software	16
Downloading and Installing the Online Setup Software	16
Physically Connecting the Drive	17
Checking the Front Panel LED	18
Checking Back Panel (Network) LEDs	18
Connecting the Drive to your Network	19
Connecting and Troubleshooting	20
Creating a Personal Cloud with WD 2Go	21
Getting Started Without the Online Setup Software (Windows & Mac OS)	23
Using Windows 8	23
Using Windows Vista/Windows 7	23
Using Mac OS X Leopard/Snow Leopard/Lion	25
What Can I Do Now?	27
Backing Up and Retrieving Files	28
Using WD SmartWare™ (Windows Only)	28
Viewing the Info/Online Help Topics	28
Installing WD SmartWare Software	29
Launching the WD SmartWare Software After Installation	30
WD SmartWare Home Screen	30
How the Backup Function Works	31
Backing Up Files	31
Retrieving Backups	36
Customizing WD SmartWare Software	40
Creating Software Settings	40
Creating Drive Settings	42
Using Windows 8 File History	42
File History	42
Using Windows 7/ Windows Vista Backup	43
Windows Backup	43
Using Apple Time Machine	44
Backing up	44
Retrieving Backed-Up Items	47
Managing Your Drive With WD Quick View	49
Installing WD Quick View (Mac OS Only)	49
Accessing WD Quick View Shortcut Options	50
Windows	50
Mac OS X	51
Checking Drive Status	51
Windows	51
Mac OS X	51
Launching WD SmartWare (Windows only)	51
Exiting WD SmartWare Safely (Windows only)	52
Opening Shares	52
Launching the My Book Live Duo Dashboard	53
Mapping the Drive (Windows only)	53
Creating a Shortcut to the Public Share (Windows only)	53
Viewing Drive Properties	54
Monitoring Storage	55
Safely Shutting Down	55
Monitoring Alerts	55
Flashing Icon and Balloon Alert	55
WD Quick View Alerts Option	56
Ejecting A USB Storage Device Using Quick View	57
Uninstalling the WD Quick View Icon	57
Windows	57
Mac OS X	58
Using the My Book Live Duo Dashboard	59
Launching the My Book Live Duo Dashboard	59
Starting the My Book Live Duo Dashboard	60
Understanding Dashboard Components	61
Obtaining Customer Support	62
Sending Your Log Files to Customer Support	63
Obtaining Other Support	63
What Can I Do Now?	64
Configuring Basic Settings	65
System Settings	65
General	65
Date & Time	66
Updates	67
Alert & Event Notifications	68
Energy Saver	69
Backup Settings (For Mac OS)	69
Network Settings	70
LAN Configuration	70
Workgroup	71
FTP	71
Utilities Settings	72
Diagnostic	72
Factory Restore	73
Reboot/Shutdown	74
Import/Export Current Configuration	75
Remote Access Settings	76
Media Server Settings	76
Storage Settings	77
Monitoring Storage Status	77
Changing the Storage Type	78
USB Storage	80
External Storage	80
Managing Users	83
Viewing Users	83
Creating a User	84
Creating a Private Share for a User	85
Changing a User’s Password	86
Editing User Settings	86
Deleting a User	86
Managing Shares	87
Viewing a List of Shares	87
Creating a New Share	88
Creating a New User	89
Making a Share Public	90
Deleting a Share	90
Opening a Share	90
Managing Safepoints	92
Backing Up a My Book Live Duo Drive With Safepoints	92
What is a Safepoint?	92
Creating a Safepoint	92
Updating Safepoints	96
Recovering from a Safepoint	97
Managing Safepoints	99
Accessing Your My Book Live Duo Remotely	100
WD 2go: The Pathway to Your Personal Cloud	100
Mobilizing Your Files with WD 2go Mobile Apps	100
About WD 2go Mobile App	101
About WD Photos Mobile App	101
Enabling Remote Access	102
Setting Up Mobile Access	104
Adding a Mobile Device Connection	104
Installing WD Photos on Your Mobile Device	107
Installing the WD 2go Mobile App	109
Setting Up Web Access Through WD 2go	111
Registering a Web Access Account	111
Troubleshooting Your WD Photos Database	113
Accessing Your Personal Cloud	113
Sharing Your Files Remotely	117
Playing/Streaming Videos, Photos, & Music	118
Media Server Overview	118
Media Server Settings	118
DLNA Media Server	118
Media Types Supported	120
Media Storage	120
Adding Media Content to the Folders	121
Accessing My Book Live Duo from Media Players	121
Windows Media Player 11 (Windows Vista)	122
Windows Media Player 12 (Windows 7)	124
WD Media Players	126
Xbox 360	126
PlayStation 3	126
Other Media Players	126
DLNA Devices	127
Accessing My Book Live Duo Using iTunes	127
iTunes Overview	127
Storing Content	128
Streaming Media in iTunes	128
Connecting a USB Hard Drive	129
Connecting a USB Hard Drive Overview	129
Connecting A USB Drive	129
Mapping A USB Drive (Windows Only)	130
Creating a Shortcut to the USB Drive (Windows only)	130
Replacing a Drive	131
Troubleshooting	134
First Steps Checklist	134
Resetting the My Book Live Duo Device	134
Specific Problems and Corrective Actions	135
Regulatory and Warranty Information	138
Regulatory Compliance	138
FCC Class B Information	138
ICES/NMB-003 Compliance	138
Safety Compliance	138
CE Compliance for Europe	138
GS Mark (Germany only)	138
KC Notice (Republic of Korea only)	139
Environmental Compliance (China)	139
Warranty Information (All Regions Except Australia/New Zealand)	139
Obtaining Service	139
Limited Warranty	139
Warranty Information (Australia/New Zealand only)	140
Warranty	140
Obtaining Service	140

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MY BOOK LIVE DUO

USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED – 10

Connecting the Drive and Getting Started

Connecting the Drive to your Network

Getting Started Without the Online Setup Software (Windows & Mac OS)

What Can I Do Now?

It is easy to set up the My Book Live Duo device -- all you have to do is unpack your device

and download and run the quick setup software, available at

http://www.wd.com/setup

Then, following the instructions for connecting your device on the screen. LEDs on the front

and the back of the drive let you know whether the connections are functioning properly.

Note:

For information about safely shutting down and disconnecting the drive, see

“Safely Shutting Down” on page 49 or “Reboot/Shutdown” on page 68.

Getting Started Using the Online Setup Software

The online setup software walks you through the steps necessary to easily connect your

device to your home or small office network. Use the following steps to download and run

the online setup software, discover the drive and get started using your device. The online

setup software is available from WD’s Online Learning Center at

http://www.wd.com/setup.

Downloading and Installing the Online Setup Software

Before plugging in your My Book Live Duo device, use the following steps to download the

software necessary to setup your device.

Open a web browser. For browser requirements, see “Web Browsers” on page 7.

In the address field, type

http://www.wd.com/setup

On the Welcome to the Learning Center screen, select

My Book Live Duo

Select

Go to Downloads

Note:

The Learning Center automatically detects your operating system (OS). If you’d like

to download setup software for a different operating system, select your OS from the

pull-down menu at the top of the page before selecting the Download Setup

Software button.

Access your downloaded files, then double-click

Setup.exe

(Windows) or

My Book

Live Duo Setup.dmg

(Mac).