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Western Digital My Book Live Duo User Manual - Page 5

Accessing Your My Book Live Duo Remotely, Playing/Streaming Videos, Photos, & Music - windows 10

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Deleting a Share 84 Opening a Share 84 10 Managing Safepoints 86 Backing Up a My Book Live Duo Drive With Safepoints 86 11 Accessing Your My Book Live Duo Remotely 94 WD 2go: The Pathway to Your Personal Cloud 94 Enabling Remote Access 96 Setting Up Mobile Access 98 Setting Up Web Access Through WD 2go 105 12 Playing/Streaming Videos, Photos, & Music 112 Media Server Overview 112 Media Server Settings 112 Media Types Supported 114 Media Storage 114 Accessing My Book Live Duo from Media Players 115 Accessing My Book Live Duo Using iTunes 121 13 Connecting a USB Hard Drive 123 Connecting a USB Hard Drive Overview 123 Connecting A USB Drive 123 Mapping A USB Drive (Windows Only 124 Creating a Shortcut to the USB Drive (Windows only 124 14 Replacing a Drive 125 15 Troubleshooting 128 First Steps Checklist 128 Resetting the My Book Live Duo Device 128 Specific Problems and Corrective Actions 129 16 Regulatory and Warranty Information 132 Regulatory Compliance 132 Warranty Information (All Regions Except Australia/New Zealand) 133 Warranty Information (Australia/New Zealand only 134 MY BOOK LIVE DUO USER MANUAL TABLE OF CONTENTS - v

Section	Page
My Book Live Duo User Manual	2
Accessing Online Support	2
Contacting WD Technical Support	2
Registering Your WD Product	2
Important User Information	7
Important Safety Instructions	7
Recording Your WD Product Information	8
Product Overview	9
About the System	9
Features	9
About the Online Learning Center	11
Package Contents	11
System Requirements	13
Operating System	13
Web Browsers	13
Local Network	13
Internet	13
Preinstallation Instructions	13
Handling Precautions	14
Specifications	14
Product View	15
Connecting the Drive and Getting Started	16
Getting Started Using the Online Setup Software	16
Downloading and Installing the Online Setup Software	16
Physically Connecting the Drive	17
Checking the Front Panel LED	18
Checking Back Panel (Network) LEDs	18
Connecting the Drive to your Network	19
Connecting and Troubleshooting	20
Creating a Personal Cloud with WD 2Go	21
Getting Started Without the Online Setup Software (Windows & Mac OS)	23
Using Windows 8	23
Using Windows Vista/Windows 7	23
Using Mac OS X Leopard/Snow Leopard/Lion	25
What Can I Do Now?	27
Backing Up and Retrieving Files	28
Using WD SmartWare™ (Windows Only)	28
Viewing the Info/Online Help Topics	28
Installing WD SmartWare Software	29
Launching the WD SmartWare Software After Installation	30
WD SmartWare Home Screen	30
How the Backup Function Works	31
Backing Up Files	31
Retrieving Backups	36
Customizing WD SmartWare Software	40
Creating Software Settings	40
Creating Drive Settings	42
Using Windows 8 File History	42
File History	42
Using Windows 7/ Windows Vista Backup	43
Windows Backup	43
Using Apple Time Machine	44
Backing up	44
Retrieving Backed-Up Items	47
Managing Your Drive With WD Quick View	49
Installing WD Quick View (Mac OS Only)	49
Accessing WD Quick View Shortcut Options	50
Windows	50
Mac OS X	51
Checking Drive Status	51
Windows	51
Mac OS X	51
Launching WD SmartWare (Windows only)	51
Exiting WD SmartWare Safely (Windows only)	52
Opening Shares	52
Launching the My Book Live Duo Dashboard	53
Mapping the Drive (Windows only)	53
Creating a Shortcut to the Public Share (Windows only)	53
Viewing Drive Properties	54
Monitoring Storage	55
Safely Shutting Down	55
Monitoring Alerts	55
Flashing Icon and Balloon Alert	55
WD Quick View Alerts Option	56
Ejecting A USB Storage Device Using Quick View	57
Uninstalling the WD Quick View Icon	57
Windows	57
Mac OS X	58
Using the My Book Live Duo Dashboard	59
Launching the My Book Live Duo Dashboard	59
Starting the My Book Live Duo Dashboard	60
Understanding Dashboard Components	61
Obtaining Customer Support	62
Sending Your Log Files to Customer Support	63
Obtaining Other Support	63
What Can I Do Now?	64
Configuring Basic Settings	65
System Settings	65
General	65
Date & Time	66
Updates	67
Alert & Event Notifications	68
Energy Saver	69
Backup Settings (For Mac OS)	69
Network Settings	70
LAN Configuration	70
Workgroup	71
FTP	71
Utilities Settings	72
Diagnostic	72
Factory Restore	73
Reboot/Shutdown	74
Import/Export Current Configuration	75
Remote Access Settings	76
Media Server Settings	76
Storage Settings	77
Monitoring Storage Status	77
Changing the Storage Type	78
USB Storage	80
External Storage	80
Managing Users	83
Viewing Users	83
Creating a User	84
Creating a Private Share for a User	85
Changing a User’s Password	86
Editing User Settings	86
Deleting a User	86
Managing Shares	87
Viewing a List of Shares	87
Creating a New Share	88
Creating a New User	89
Making a Share Public	90
Deleting a Share	90
Opening a Share	90
Managing Safepoints	92
Backing Up a My Book Live Duo Drive With Safepoints	92
What is a Safepoint?	92
Creating a Safepoint	92
Updating Safepoints	96
Recovering from a Safepoint	97
Managing Safepoints	99
Accessing Your My Book Live Duo Remotely	100
WD 2go: The Pathway to Your Personal Cloud	100
Mobilizing Your Files with WD 2go Mobile Apps	100
About WD 2go Mobile App	101
About WD Photos Mobile App	101
Enabling Remote Access	102
Setting Up Mobile Access	104
Adding a Mobile Device Connection	104
Installing WD Photos on Your Mobile Device	107
Installing the WD 2go Mobile App	109
Setting Up Web Access Through WD 2go	111
Registering a Web Access Account	111
Troubleshooting Your WD Photos Database	113
Accessing Your Personal Cloud	113
Sharing Your Files Remotely	117
Playing/Streaming Videos, Photos, & Music	118
Media Server Overview	118
Media Server Settings	118
DLNA Media Server	118
Media Types Supported	120
Media Storage	120
Adding Media Content to the Folders	121
Accessing My Book Live Duo from Media Players	121
Windows Media Player 11 (Windows Vista)	122
Windows Media Player 12 (Windows 7)	124
WD Media Players	126
Xbox 360	126
PlayStation 3	126
Other Media Players	126
DLNA Devices	127
Accessing My Book Live Duo Using iTunes	127
iTunes Overview	127
Storing Content	128
Streaming Media in iTunes	128
Connecting a USB Hard Drive	129
Connecting a USB Hard Drive Overview	129
Connecting A USB Drive	129
Mapping A USB Drive (Windows Only)	130
Creating a Shortcut to the USB Drive (Windows only)	130
Replacing a Drive	131
Troubleshooting	134
First Steps Checklist	134
Resetting the My Book Live Duo Device	134
Specific Problems and Corrective Actions	135
Regulatory and Warranty Information	138
Regulatory Compliance	138
FCC Class B Information	138
ICES/NMB-003 Compliance	138
Safety Compliance	138
CE Compliance for Europe	138
GS Mark (Germany only)	138
KC Notice (Republic of Korea only)	139
Environmental Compliance (China)	139
Warranty Information (All Regions Except Australia/New Zealand)	139
Obtaining Service	139
Limited Warranty	139
Warranty Information (Australia/New Zealand only)	140
Warranty	140
Obtaining Service	140

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TABLE OF CONTENTS – v

MY BOOK LIVE DUO

USER MANUAL

Deleting a Share

......................................

Opening a Share

......................................

Managing Safepoints

.........................

Backing Up a My Book Live Duo Drive With Safepoints

.........

Accessing Your My Book Live Duo Remotely

......

WD 2go: The Pathway to Your Personal Cloud

...............

Enabling Remote Access

...............................

Setting Up Mobile Access

...............................

Setting Up Web Access Through WD 2go

..................

105

Playing/Streaming Videos, Photos, & Music

......

112

Media Server Overview

................................

112

Media Server Settings

.................................

112

Media Types Supported

...............................

114

Media Storage

......................................

114

Accessing My Book Live Duo from Media Players

............

115

Accessing My Book Live Duo Using iTunes

.................

121

Connecting a USB Hard Drive

.................

123

Connecting a USB Hard Drive Overview

...................

123

Connecting A USB Drive

...............................

123

Mapping A USB Drive (Windows Only)

....................

124

Creating a Shortcut to the USB Drive (Windows only)

.........

124

Replacing a Drive

...........................

125

Troubleshooting

............................

128

First Steps Checklist

..................................

128

Resetting the My Book Live Duo Device

...................

128

Specific Problems and Corrective Actions

..................

129

Regulatory and Warranty Information

...........

132

Regulatory Compliance

................................

132

Warranty Information (All Regions Except Australia/New Zealand) 133

Warranty Information (Australia/New Zealand only)

...........

134