Whirlpool GI6SDRXXB User Instructions - Page 12

Troubleshooting

Page 12 highlights

TROUBLESHOOTING First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call. In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca The refrigerator will not operate Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Power cord unplugged? Plug into a grounded 3 prong outlet. Is outlet working? Plug in a lamp to see if the outlet is working. Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are controls on? Make sure the refrigerator controls are on. See "Using the Control(s)." New installation? Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly. The motor seems to run too much Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open. The refrigerator seems noisy Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations. • Buzzing - heard when the water valve opens to fill the ice maker Pulsating - fans/compressor adjusting to optimize performance Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator Sizzling/Gurgling - water dripping on the heater during defrost cycle Popping - contraction/expansion of inside walls, especially during initial cool-down Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan Creaking/Cracking ice maker mold. - occurs as ice is being ejected from the The doors will not close completely • Door blocked open? Move food packages away from door. • Bin or shelf in the way? Push bin or shelf back into the correct position. The doors are difficult to open Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. • Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth. 12

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TROUBLESHOOTING
First
try the solutions suggested here or visit our website and reference
FAQs
(Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com
In Canada, www.whirlpool.ca
The refrigerator will not operate
Electrical
Shock
Hazard
Plug into
a grounded
3 prong
outlet.
Do not
remove
ground prong.
Do not
use an adapter.
Do not
use an
extension
cord.
Failure to
follow
these
instructions
can
result
in death,
fire, or
electrical
shock.
Power
cord unplugged?
Plug
into
a grounded
3 prong outlet.
Is outlet working?
Plug
in
a lamp to see
if
the outlet is
working.
Household
fuse
blown
or circuit
breaker
tripped?
Replace
the fuse or reset the circuit
breaker. If the problem
continues,
call an electrician.
Are controls on?
Make sure the refrigerator
controls
are on.
See "Using the Control(s)."
New installation?
Allow 24 hours following
installation
for the
refrigerator
to cool completely.
NOTE:
Adjusting
the temperature
controls
to coldest setting
will not cool either compartment
more quickly.
The motor seems to run too much
Your new refrigerator
may run longer than your old one due to its
high-efficiency
compressor
and fans. The unit may run even
longer if the room is warm, a large food load is added,
doors are
opened
often, or if the doors
have been left open.
The refrigerator seems noisy
Refrigerator
noise has been reduced
over the years. Due to this
reduction,
you may hear intermittent
noises from your new
refrigerator
that you did not notice from your old model.
Below are
listed some normal sounds with
explanations.
Buzzing -
heard when the water valve opens to fill the
ice
maker
Pulsating
- fans/compressor
adjusting
to optimize
performance
Hissing/Rattling
- flow of refrigerant,
movement
of water
lines, or from items placed
on top of the refrigerator
Sizzling/Gurgling
-
water dripping
on the heater during
defrost cycle
Popping
-
contraction/expansion
of
inside
walls, especially
during initial cool-down
Water
running
- may be heard when
ice
melts during the
defrost cycle
and water runs into the drain pan
Creaking/Cracking
- occurs as ice is being ejected from the
ice maker mold.
The doors will not close completely
Door
blocked
open?
Move food packages
away from door.
Bin or shelf
in the way?
Push bin or shelf back into the
correct
position.
The doors
are
difficult
to open
Explosion
Hazard
Use nonflammable
cleaner.
Failure
to do
so can
result
in
death,
explosion,
or fire.
Gaskets
dirty
or
sticky?
Clean gaskets and contact
surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
12