Whirlpool WFW72HEDW Use & Care Guide - Page 16

Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display Once any possible issues are corrected, touch POWER once to clear the code. Reselect and restart the cycle. "Sd" (Excess suds) appears in display Excessive suds in washer. Washer is running a suds reduction routine. F8 followed by E1 (water Check for proper water supply. supply error) appears in display F9 followed by E1 (drain pump system error) appears in display Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 41⁄2" (114 mm). F5 followed by E2 (door will not lock) appears in display "rL" (remove load) appears in display Not using HE detergent or using too much HE detergent. Washer door not locking. Load detected in drum during Clean Washer with affresh® cycle. Allow the washer to continue. Use only HE detergent. Always measure detergent, and base detergent quantity on load size. Follow detergent manufacturer's instructions. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Touch POWER once to clear the code. Then touch POWER again to restart washer. If code appears again, call for service. Check drain hose for proper installation. Make sure the drain hose is not kinked, pinched, or blocked. Remove any clogs from drain hose. Use drain hose form and securely attach to drainpipe or tub. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Use only HE detergent. Always measure detergent and follow manufacturer's directions based on load size and soil level. Touch POWER to cancel the cycle. Make sure the door is closed completely and latching. Check for items in the washer drum that may be keeping the door from closing completely. Remove items from washer drum and restart Clean Washer with affresh® cycle. Washer making error beeps Door has not been opened and closed This code may appear when the washer is first turned on. for at least 3 cycles. Open and close the door to clear the display. Washer beeps when START is touched F# E# code other than as described above appears in display Door not closed. System error code. Close the door completely. Touch POWER once to clear the code. Then touch POWER again to restart washer. If code appears again, call for service. "nt" (interrupted) appears in display The cycle was paused or cancelled. The washer can take 20 to 30 minutes to stop spinning and drain and will display this error code during that time. Touch POWER once to clear the code. Then touch POWER again to restart washer. 16