Whirlpool WFW72HEDW Use & Care Guide - Page 20

Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Desired setting or option does not light For best performance, not all settings See the "Cycle Guide" for the available settings and options for are available with each cycle, and each cycle. some options cannot be used together. Load not rinsed Check for proper water supply. Not using HE detergent or using too much HE detergent. Washer not loaded as recommended. The load may be out of balance. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. The suds from regular detergent can cause the washer to operate incorrectly. Use only HE detergent. Always measure detergent and follow manufacturer's directions based on load size and soil level. Avoid tightly packing the washer. The washer will not rinse well if tightly packed. Load with dry items only. See the "Cycle Guide" for load size recommendations for each cycle. Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer has started. When load unbalance occurs, a washing process will start to redistribute the load. This may lengthen the cycle time. Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. Load is wrinkled, twisted, or tangled Not cleaning or removing stains Washer not loaded as recommended. Wash action too long for load. Spin speed too fast for load. The washer is not unloaded promptly. Not choosing the right cycle for the load being washed. The wash water was not warm enough to relax wrinkles. Washer not loaded as recommended. Not using HE detergent or using too much HE detergent. Hard water or high level of iron (rust) in water. Fabric softener dispensing ball used. Add load loosely. Items need to move freely reduce wrinkling and tangling. See the "Cycle Guide" for load size recommendations for each cycle. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. Select a lower soil level. Note that items will not be cleaned as deeply as when using a higher soil level. Select a slower spin speed. Note that items will be wetter than when using a faster speed spin. Unload the washer as soon as it stops or use TumbleFresh™ if you will not be able to unload the washer at the end of the cycle. Use the Delicates cycle or another cycle with a slow spin speed to reduce wrinkling. If safe for load, use warm or hot wash water. Add load loosely. Items need to move freely for best cleaning. See the "Cycle Guide" for load size recommendations for each cycle. Add only 1 or 2 garments after washer has started. Use only HE detergent. Always measure detergent and follow manufacturer's directions based on load size and soil level. You may need to install a water softener and/or iron filter. Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment. Powdered detergent used for slow-speed cycle. Consider using liquid detergent. 20