Whirlpool WFW97HEXL Owners Manual - Page 17

USING THE BUILT-IN TROUBLESHOOTING FEATURE 1. Press MORE INFO 2. Select TROUBLESHOOTING Normal/Casual 59 Est. Cycle Time min Press and hold START/PAUSE to begin cycle. Warm/Cold Extra High Normal Temperature Spin Speed Soil Level O Stain Treat With the washer on, press MORE INFO to access the built-in TROUBLESHOOTING feature. Use the LCD control buttons to select TROUBLESHOOTING. Then use the LCD control buttons to select the TROUBLESHOOTING topic. The and buttons can be used to advance through the different options. TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer Operation Washer will not run Door not closed completely. START/PAUSE button not pressed firmly or held long enough. Make sure the washer door is closed completely. Press and hold the START/PAUSE button 2-5 seconds. Household fuse is blown or circuit breaker has tripped. Check that the household fuse is intact and tight, or that the circuit breaker has not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Incorrect power supply. This washer requires a 120-volt power supply. Check with a qualified electrician. Water Leaks Water leaks Wrong type of fuse. Fill hoses not attached tightly. Use a time-delay fuse. Tighten fill-hose connections. Fill hose washers missing. Drain hose connection not correct. Make sure all 4 fill hose washers are installed correctly. Properly secure drain hose to drainpipe or laundry tub. Refer to the Installation Instructions for additional information. Do not place tape over drain opening. Check household plumbing for leaks or clogged sink or drain. Door seal is dirty. Not using HE detergent or using too much HE detergent. Dispenser is clogged. Water can backup out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Clean the door seal. See "Washer Maintenance." Use only HE High Efficiency detergents and follow the manufacturer's recommendations. Remove and clean the dispenser. See "Washer Maintenance." Other Issues Other performance or operation issues Refer to the built-in TROUBLESHOOTING feature on the washer. See the instructions above to access the built-in TROUBLESHOOTING menus using the MORE INFO button. 17