Whirlpool WGD7500GC W10240504 - Page 9

FOR SERVICE TECHNICIAN'S USE ONLY SOFTWARE VERSION DISPLAY NOTE: The Software Version Display mode will time out after 10 minutes of user inactivity and return to standby mode. Entry Procedure To enter Software Version Display, press and hold the 2nd button used to activate the Service Diagnostic mode for 5 seconds. Upon entry, the display will automatically cycle through the following information: • UI software revision code (U: major revision number, U: minor revision number, U: test revision number) • UI cycle GEE revision code (y: major revision number, y: minor revision number, y: test revision number) • UI HW GEE revision code (H: major revision number, H: minor revision number, H: test revision number) • UI touch control software revision code (t: major revision number, t: minor revision number, t: test revision number) • UI touch parameters revision code (o: major revision number, o: minor revision number, o: test revision number) • UI audio software revision code (A: major revision number, A: minor revision number, A: test revision number) • ACU software revision code (C: major revision number, C: minor revision number, C: test revision number) • ACU GEE revision code (h: major revision number, h: minor revision number, h: test revision number) • ACU cycle designer revision code (d: major revision number, d: minor revision number, d: test revision number) Exit Procedure Pressing the POWER button will exit Software Version Display and return dryer to standby mode. FAULT/ERROR CODES Refer to customer fault/error codes below and service fault/error codes on page 10. Fault/Error Code Display Method Fault codes are displayed by alternately showing F# and E#. All fault codes have an F# and an E#. The F# indicates the suspect System/Category. The E# indicates the suspect Component system. Up to four Fault/Error codes may be stored. When the oldest fault code is displayed, additional presses of the 3rd button will result in a triple beep, then display of the most recent fault code. If each press of the 3rd button results in a triple beep and the display shows "888", no saved fault codes are present. Advancing Through Saved Fault/ Error Codes Procedure for advancing through saved fault codes: Press and release g beep tone g most recent fault the 3rd button code is displayed. used to activate Service Diagnostics Repeat g beep tone g second most recent fault code is displayed. Repeat g beep tone g third most recent fault code is displayed. Repeat g beep tone g fourth most recent fault code is displayed. Repeat g triple beep g back to the most recent fault code. Clearing Fault Codes To clear stored fault codes, enter Service Diagnostic mode. Then press and hold the 3rd button used to enter Service Diagnostic mode for 5 seconds. Once the stored fault codes are successfully erased, the seven segment display will show "888". EXITING SERVICE DIAGNOSTIC MODE Use either of the two methods below to exit diagnostic mode. • Pressing and holding the 1st button used to activate the Service Diagnostic mode for 5 seconds. • Pressing the POWER button once or twice, depending on diagnostic procedure. CODE DESCRIPTION PF Power Failure AF Restricted Airflow L2 Low Line Voltage CUSTOMER DIAGNOSTIC CODES EXPLANATION AND RECOMMENDED PROCEDURE PF indicates that a power failure occurred while the dryer was running. Press START to continue the cycle, or press POWER to clear the display. AF indicates low airflow that may affect dryer performance. Confirm that airflow system is not blocked. Check lint screen, exhaust duct, exhaust fan. L2 indicates low L2 voltage (less than 30 V) is detected at the CCU. • Refer to Fault/Error Code "F4E4" for recommended procedure. DO NOT REMOVE OR DESTROY PAGE 9