Xerox 6130N User Guide - Page 98

Print-Quality Problems - / toner cartridge

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Print-Quality Problems Print-Quality Problems When the print quality is poor, select the closest symptom from the following table to correct the problem. If the print quality does not improve after carrying out the appropriate action, contact Xerox Customer Support or your reseller. Symptom Faded printouts Reason/Action Multiple colors faded: ■ The toner cartridges are not Xerox toner cartridges. Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace if necessary. ■ The paper is outside the recommended specification range. Replace the media with a recommend size and type, and confirm that your control panel settings are correct. See About Paper on page 4-5. ■ The paper is damp. Replace the paper. See About Paper on page 4-5. ■ The transfer unit is old or damaged. Replace the transfer unit. ■ The high-voltage supply is defective. See the Xerox Support website, www.xerox.com/office/6130support, for assistance. You can continue printing in black and white if the color toner cartridges run out. In the print driver, select Black and White in the Output Color field to continue printing without color. Only one color faded: ■ Check the condition of the toner cartridge, and replace as necessary. Phaser® 6130 Printer 6-2

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Print-Quality Problems
Phaser® 6130 Printer
6-2
Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table to correct
the problem.
If the print quality does not improve after carrying out the appropriate action, contact Xerox
Customer Support or your reseller.
Symptom
Reason/Action
Faded printouts
Multiple colors faded:
■
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and
replace if necessary.
■
The paper is outside the recommended specification range.
Replace the media with a recommend size and type, and confirm that
your control panel settings are correct. See
About Paper
on page 4-5.
■
The paper is damp.
Replace the paper. See
About Paper
on page 4-5.
■
The transfer unit is old or damaged.
Replace the transfer unit.
■
The high-voltage supply is defective.
See the Xerox Support website,
www.xerox.com/office/6130support
,
for assistance.
You can continue printing in black and white if the color toner cartridges
run out. In the print driver, select
Black and White
in the
Output Color
field to continue printing without color.
Only one color faded:
■
Check the condition of the toner cartridge, and replace as necessary.