Xerox 750DX 5750 Administrator Guide - Page 117

Printer not found in the Chooser of remote utilities

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44-11 Troubleshooting the DocuColor In this location: For this item: Server Name Server Name IPX/SPX networks: TCP/IP networks: Server Name of DocuColor as specified in Setup DNS name or TCP/IP host name Server Name of DocuColor as specified in Setup DNS name or TCP/IP host name See page: Printer not found in the Chooser of remote utilities If you start one of the remote utilities and cannot connect to the DocuColor color server, check the following: • DocuColor Setup-the appropriate network protocol must be enabled, with the correct parameters (for example, for TCP/IP, the IP address, etc.; for IPX, a correct frame type setting), and you must have published the Print queue. Verify that in IPX/SPX Setup the IPX network protocol has bound to all the frame types in use by the NetWare servers that handle DocuColor print jobs. You can check these settings quickly by printing a Configuration page. • On your workstation-you must have the appropriate network protocol(s) loaded, your Windows directory should contain your edited NET_WSCK.INI file, and your System folder should contain only one of the following files: NET_WIPX.DLL if the workstation is running IPX/SPX protocols, or NET_WSCK.DLL if the workstation is running TCP/IP protocols.

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4
4-11
Troubleshooting the DocuColor
Printer not found in the Chooser of remote utilities
If you start one of the remote utilities and cannot connect to the DocuColor color
server, check the following:
•
DocuColor Setup—the appropriate network protocol must be enabled, with the
correct parameters (for example, for TCP/IP, the IP address, etc.; for IPX, a correct
frame type setting), and you must have published the Print queue.
Verify that in IPX/SPX Setup the IPX network protocol has bound to all the frame
types in use by the NetWare servers that handle DocuColor print jobs.
You can check these settings quickly by printing a Configuration page.
•
On your workstation—you must have the appropriate network protocol(s) loaded,
your Windows directory should contain your edited NET_WSCK.INI file, and
your System folder should contain
only one
of the following files:
NET_WIPX.DLL
if the workstation is running IPX/SPX protocols, or
NET_WSCK.DLL
if the workstation is running TCP/IP protocols.
Server Name
Server Name of
DocuColor as
specified in Setup
DNS name or
TCP/IP host
name
Server Name
Server Name of
DocuColor as
specified in Setup
DNS name or
TCP/IP host
name
In this location:
For this item:
IPX/SPX
networks:
TCP/IP
networks:
See page: