Xerox LY8 User Guide - Page 57
Printing Solution Chart
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Problem Solving Printing Solution Chart Problem Probable Cause Remedy The Pro 16p does not The IEEE-1284 Parallel cable or print USB cable is not connected properly. Check the cable connection. The IEEE-1284 parallel cable or USB cable is defective. Check the cable with a computer and printer that work. If printing is still not possible, replace the cable. The port setting is incorrect. Check the printer settings in the Windows Control Panel to make sure that the print job is being sent to the correct port. (For Example: LPT1.) The toner and drum cartridges are not installed properly. Check that the toner and drum cartridges are installed properly. The printer driver may not be installed properly. Uninstall and reinstall the Pro 16p printing software. The parallel port cable specifications may not be correct. Use the IEEE-1284 parallel port cable supplied with the machine or replace it with an IEEE-1284 compliant cable. Half of the page is blank The page layout is too complex. Reduce the resolution setting from 600 dpi to 300 dpi. The page orientation may be incorrect. Change the page orientation in the printer setup dialog. There may be too many applications open. The computer CPU specification may be incorrect. Try closing other applications before printing. Reduce resolution from 600 dpi to 300 dpi. Check that the computer meets the minimum specification. 51
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