Xerox XDM2525D-WU User Guide - Page 120

Error Codes, See Clearing Paper Jams

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Maintenance Error Codes If your scanner experiences hardware problems, the status light will blink red, and the LED flashes an "E" and the error code number. The LED blinks back and forth between "E" and the error code number (such as 6). The red light flashes the number of times as the error code (6 in this example). The table below describes the error codes. Error Code Problem Description Solution 0 Scanner is not A cable may be loose. Check connected to the that the scanner's cables are computer. (The LED correctly attached to the does not flash "E" and computer. If the scanner still the status light does not connect, re-boot the remains green.) computer. 6 The scanner's cover Close the scanner cover and is open. make sure it attaches completely. 7 or 8 The lamp in the scanner body or the ADF portion of the scanner has malfunctioned. Make sure that the lamp has not been turned off manually. See the steps on page 83 to turn the lamp on and off. Re-boot your computer. If the problem persists, contact Xerox Technical Support. 9 Paper jam See "Clearing Paper Jams" on page 111. All Other Codes An internal part in the scanner may have malfunctioned. Turn off the power to your scanner, then turn it back on again. If the problem persists, contact Xerox Technical Support. DocuMate 252 Scanner User's Guide 115

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DocuMate 252 Scanner User’s Guide
115
Maintenance
Error Codes
If your scanner experiences hardware problems, the status light
will blink red, and the LED flashes an “E” and the error code
number.
The table below describes the error codes.
Error
Code
Problem Description
Solution
0
Scanner is not
connected to the
computer. (The LED
does not flash “E” and
the status light
remains green.)
A cable may be loose. Check
that the scanner’s cables are
correctly attached to the
computer. If the scanner still
does not connect, re-boot the
computer.
6
The scanner’s cover
is open.
Close the scanner cover and
make sure it attaches
completely.
7 or 8
The lamp in the
scanner body or the
ADF portion of the
scanner has
malfunctioned.
Make sure that the lamp has
not been turned off manually.
See the steps on page 83 to
turn the lamp on and off.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
9
Paper jam
See “Clearing Paper Jams” on
page 111.
All
Other
Codes
An internal part in the
scanner may have
malfunctioned.
Turn off the power to your
scanner, then turn it back on
again. If the problem persists,
contact Xerox Technical
Support.
The LED blinks back and forth
between “E” and the error code
number (such as 6).
The red light flashes the
number of times as the error
code (6 in this example).