Yamaha HTR-4063 Owners Manual - Page 72

Problem No sound is heard from the surround speakers. No sound is heard from the surround back speakers. No sound is heard from the subwoofer. Cause Remedy This unit is in straight decoding mode and a monaural source is being played back. Press STRAIGHT to exit straight decoding mode. Sound may not be output from certain channels depending on input sources or sound field programs. Try another sound field program. An external amplifier is not connected to the external SURROUND BACK jacks. Connect an external amplifier to the SURROUND BACK jacks and then connect surround back speakers. An external amplifier or surround back speakers are not connected correctly to the external SURROUND BACK jacks. Check if the connection is correct. An external amplifier for surround back speakers is not set correctly. • The power is off. • An input source that is connected from the SURROUND BACK jacks is not selected. • The volume is too low. Set the external amplifier correctly. "EXTD Surround" in the Option menu is set to "Off," or an input signal does not contain a surround back flag with "EXTD Surround" set to "Auto." Set "EXTD Surround" other than "Off" or "Auto." A subwoofer is not connected, or it is inactive. Check that a subwoofer is connected correctly, and from the Setup menu "Subwoofer" ("Speaker Setup" → "Config" → "Subwoofer"), set the subwoofer to "On." The subwoofer is turned off. Turn the subwoofer power on. If the subwoofer includes an Auto Power Off function, then lower the Auto Power Off sensitivity settings. The source does not contain LFE (☞p. 77) or low frequency signals. See page 30 29 11 - 45 49 - - APPENDIX Troubleshooting Problem Cause Remedy The right combination of audio / video jacks to connect cannot be found. Combine input connected to the external component video output with another input audio jack. Display the Input Audio menu for the connected video output, select "Audio In," and select the jack to use for audio input. The audio input sources cannot be played in the desired digital audio signal format. The connected component is not set to output the desired digital audio signals. Set the playback component properly referring to its instruction manual. There is noise interference from digital or radio frequency equipment. This unit is too close to other digital or radio frequency equipment. Move this unit further away from such equipment. Noise/hum noise is heard. Incorrect cable connection. If the problem persists, the cables may be Connect the audio cables properly. defective. A DTS-CD is being played back. 1) When only noise is output If a DTS bitstream signal is not properly input to this unit, only noise is output. Connect the playback component to this unit by digital connection and playback the DTS-CD. If the condition is not improved, the problem may results from the playback component. Consult the manufacturer of the playback component. 2) When noise is output during playback or skip operation Before playing back the DTS-CD, display the Option menu after selecting the input source and set ''Decoder Mode'' to ''DTS.'' The volume cannot be increased, or the sound is distorted. The component connected to the output jacks of this unit is not turned on. When the component connected to the output jacks of this unit is not turned on, the sound may be distorted, or the volume may decreased due to the nature of AV receivers. Turn on all components connected to this unit. "Max Volume" is set to a low value. Set it to a higher value. See page 46 - - - - - 54 En 72