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SMT and Troubleshooting

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PART VI SMT and Troubleshooting Introducing the SMT (163) General Setup (169) WAN Setup (173) LAN Setup (179) Internet Access Setup (183) Remote Node Setup (185) Static Route Setup (195) NAT Setup (199) Filter Configuration (213) SNMP Configuration (227) System Password (229) System Information & Diagnosis (231) Firmware and Configuration File Maintenance (241) Menus 24.8 to 24.11 (255) IP Routing Policy Setup (261) Schedule Setup (269) Troubleshooting (273) 161

Section	Page
User’s Guide	1
About This User's Guide	3
Document Conventions	4
Safety Warnings	6
Contents Overview	9
Table of Contents	11
List of Figures	21
List of Tables	27
Introduction, Wizards and Tutorials	31
Getting To Know Your ZyXEL Device	33
1.1 Overview	33
1.1.1 High-speed Internet Access	33
1.1.2 High-speed Point-to-point Connections	33
1.2 Ways to Manage the ZyXEL Device	34
1.3 Good Habits for Managing the ZyXEL Device	34
1.4 LEDs	35
Introducing the Web Configurator	37
2.1 Web Configurator Overview	37
2.2 Accessing the Web Configurator	37
2.3 Navigating the Web Configurator	39
2.4 Status Screen	42
2.4.1 Status: Packet Statistics	44
2.5 Resetting the ZyXEL Device	45
2.5.1 Using the Reset Button	45
Wizard Setup for Internet Access	47
3.1 Introduction	47
3.2 Internet Access Wizard Setup	47
Point-to-point Configuration	55
4.1 Overview	55
4.2 Point-to-point Connection Procedure	56
4.2.1 Set up the Server	56
4.2.2 Set up the Client	56
4.2.3 Connect the ZyXEL Devices	57
Network Setup	59
WAN Setup	61
5.1 WAN Overview	61
5.1.1 Encapsulation	61
5.1.2 Multiplexing	62
5.1.3 VPI and VCI	62
5.1.4 IP Address Assignment	62
5.1.5 Nailed-Up Connection (PPP)	63
5.1.6 NAT	63
5.2 Metric	63
5.3 Traffic Shaping	64
5.3.1 ATM Traffic Classes	65
5.4 Internet Connection	65
5.4.1 Configuring Advanced Internet Connection	68
5.5 Configuring More Connections	69
5.5.1 More Connections Edit	70
5.5.2 Configuring More Connections Advanced Setup	72
5.6 Traffic Redirect	74
5.7 Dial Backup Interface	75
5.8 CON/AUX Port for Dial Backup	75
5.9 Configuring WAN Backup Setup	75
5.9.1 Advanced Backup Setup	77
5.9.2 Advanced Modem Settings for Dial Backup	80
LAN Setup	83
6.1 LAN Overview	83
6.1.1 LANs, WANs and the ZyXEL Device	83
6.1.2 DHCP Setup	84
6.1.3 DNS Server Address	84
6.1.4 DNS Server Address Assignment	84
6.2 LAN TCP/IP	85
6.2.1 IP Address and Subnet Mask	85
6.2.2 RIP Setup	86
6.2.3 Multicast	87
6.3 Configuring LAN IP	87
6.3.1 Configuring Advanced LAN Setup	88
6.4 DHCP Setup	89
6.5 LAN Client List	90
6.6 LAN IP Alias	91
Network Address Translation (NAT) Screens	93
7.1 NAT Overview	93
7.1.1 NAT Definitions	93
7.1.2 What NAT Does	94
7.1.3 How NAT Works	94
7.1.4 NAT Application	94
7.1.5 NAT Mapping Types	95
7.2 SUA (Single User Account) Versus NAT	96
7.2.1 SIP ALG	96
7.3 NAT General Setup	97
7.4 Port Forwarding	97
7.4.1 Default Server IP Address	98
7.4.2 Port Forwarding: Services and Port Numbers	98
7.4.3 Configuring Servers Behind Port Forwarding (Example)	98
7.5 Configuring Port Forwarding	99
7.5.1 Port Forwarding Rule Edit	100
7.6 Address Mapping	101
7.6.1 Address Mapping Rule Edit	102
Security	105
Filter	107
8.1 Configuring Filter	107
Advanced Setup	109
Static Route	111
9.1 Static Route	111
9.2 Configuring Static Route	111
9.2.1 Static Route Edit	112
Dynamic DNS Setup	115
10.1 Dynamic DNS Overview	115
10.1.1 DYNDNS Wildcard	115
10.2 Configuring Dynamic DNS	115
Remote Management Configuration	119
11.1 Remote Management Overview	119
11.1.1 Remote Management Limitations	119
11.1.2 Remote Management and NAT	119
11.1.3 System Timeout	120
11.2 WWW	120
11.3 Telnet	120
11.4 Configuring Telnet	121
11.5 Configuring FTP	122
11.6 SNMP	122
11.6.1 Supported MIBs	124
11.6.2 SNMP Traps	124
11.6.3 Configuring SNMP	124
11.7 Configuring DNS	125
11.8 Configuring ICMP	126
Universal Plug-and-Play (UPnP)	129
12.1 Introducing Universal Plug and Play	129
12.1.1 How do I know if I'm using UPnP?	129
12.1.2 NAT Traversal	129
12.1.3 Cautions with UPnP	129
12.2 UPnP and ZyXEL	130
12.2.1 Configuring UPnP	130
12.3 Installing UPnP in Windows Example	131
12.4 Using UPnP in Windows XP Example	134
Maintenance	141
System	143
13.1 General Setup	143
13.1.1 General Setup and System Name	143
13.1.2 General Setup	143
13.2 Time Setting	145
Logs	149
14.1 Logs Overview	149
14.1.1 Alerts and Logs	149
14.2 Viewing the Logs	149
14.3 Configuring Log Settings	150
Tools	153
15.1 Firmware Upgrade	153
15.2 Configuration	155
15.3 Restart	157
Diagnostic	159
16.1 General Diagnostic	159
16.2 DSL Line Diagnostic	159
SMT and Troubleshooting	161
Introducing the SMT	163
17.1 Accessing the SMT Via the Console Port	163
17.2 Accessing the SMT Via Telnet	163
17.3 SMT Menu Items	164
17.4 Navigating the SMT Interface	166
General Setup	169
18.1 Configuring General Setup	169
18.1.1 Configuring Dynamic DNS	170
WAN Setup	173
19.1 WAN Setup	173
19.2 Configuring Traffic Redirect	175
19.3 Dial Backup Interface	175
19.4 Configuring Dial Backup in Menu 2	175
19.5 Advanced Dial Backup Setup	176
LAN Setup	179
20.1 Accessing the LAN Menus	179
20.2 LAN Port Filter Setup	179
20.3 TCP/IP and DHCP Setup Menu	180
20.4 LAN IP Alias	181
Internet Access Setup	183
21.1 Internet Access Setup	183
Remote Node Setup	185
22.1 Introduction to Remote Node Setup	185
22.2 Remote Node Setup	185
22.3 Remote Node Profile	185
22.4 Remote Node Network Layer Options	189
22.5 Remote Node Filter	191
22.6 Remote Node ATM Layer Options	192
22.7 Advance Setup Options	193
Static Route Setup	195
23.1 IP Static Route Setup	195
23.2 Bridge Static Route Setup	196
NAT Setup	199
24.1 Using NAT	199
24.1.1 SUA (Single User Account) Versus NAT	199
24.1.2 Applying NAT	199
24.2 NAT Setup	201
24.2.1 Address Mapping Sets	201
24.3 Configuring a Server behind NAT	204
24.4 General NAT Examples	206
24.4.1 Internet Access Only	206
24.4.2 Example 2: Internet Access with a Default Server	207
24.4.3 Example 3: Multiple Public IP Addresses With Inside Servers	208
24.4.4 Example 4: NAT Unfriendly Application Programs	211
Filter Configuration	213
25.1 Introduction to Filters	213
25.1.1 The Filter Structure of the ZyXEL Device	214
25.2 Configuring a Filter Set	215
25.2.1 Configuring a Filter Rule	217
25.2.2 Configuring a TCP/IP Filter Rule	217
25.2.3 Configuring a Generic Filter Rule	220
25.3 Example Filter	222
25.4 Filter Types and NAT	224
25.5 Applying a Filter	224
25.5.1 Applying LAN Filters	224
25.5.2 Applying Remote Node Filters	225
SNMP Configuration	227
26.1 SNMP Configuration	227
System Password	229
System Information & Diagnosis	231
28.1 Introduction to System Status	231
28.2 System Status	231
28.3 System Information and Console Port Speed	233
28.3.1 System Information	233
28.3.2 Console Port Speed	234
28.4 Log and Trace	235
28.4.1 Viewing Error Log	235
28.4.2 Syslog Logging	236
28.5 Diagnostic	238
Firmware and Configuration File Maintenance	241
29.1 Introduction	241
29.2 Filename Conventions	241
29.3 Backup Configuration	242
29.3.1 Backup Configuration	242
29.3.2 Using the FTP Command from the Command Line	243
29.3.3 Example of FTP Commands from the Command Line	243
29.3.4 GUI-based FTP Clients	244
29.3.5 File Maintenance Over WAN	244
29.3.6 Backup Configuration Using TFTP	244
29.3.7 TFTP Command Example	245
29.3.8 GUI-based TFTP Clients	245
29.3.9 Backup Via Console Port	245
29.4 Restore Configuration	246
29.4.1 Restore Using FTP	247
29.4.2 Restore Using FTP Session Example	247
29.4.3 Restore Via Console Port	248
29.5 Uploading Firmware and Configuration Files	248
29.5.1 Firmware File Upload	249
29.5.2 Configuration File Upload	249
29.5.3 FTP File Upload Command from the DOS Prompt Example	250
29.5.4 FTP Session Example of Firmware File Upload	251
29.5.5 TFTP File Upload	251
29.5.6 TFTP Upload Command Example	252
29.5.7 Uploading Via Console Port	252
29.5.8 Uploading Firmware File Via Console Port	252
29.5.9 Example Xmodem Firmware Upload Using HyperTerminal	252
29.5.10 Uploading Configuration File Via Console Port	253
29.5.11 Example Xmodem Configuration Upload Using HyperTerminal	253
Menus 24.8 to 24.11	255
30.1 Command Interpreter Mode	255
30.1.1 Command Syntax	255
30.1.2 Command Usage	256
30.2 Call Control Support	256
30.2.1 Budget Management	256
30.3 Time and Date Setting	257
30.4 Remote Management	259
30.4.1 Remote Management Limitations	260
IP Routing Policy Setup	261
31.1 Policy Route	261
31.2 Benefits	261
31.3 Routing Policy	261
31.4 IP Routing Policy Setup	262
31.5 IP Routing Policy Setup	262
31.6 IP Routing Policy	264
31.7 IP Policy Routing Example	265
Schedule Setup	269
32.1 Schedule Set Overview	269
32.2 Schedule Setup	269
32.3 Schedule Set Setup	270
Troubleshooting	273
33.1 Power, Hardware Connections, and LEDs	273
33.2 ZyXEL Device Access and Login	274
33.3 Internet Access	276
33.4 Reset the ZyXEL Device to Its Factory Defaults	277
Appendices and Index	279
Product Specifications	281
Setting up Your Computer’s IP Address	287
Pop-up Windows, JavaScripts and Java Permissions	303
IP Addresses and Subnetting	309
IP Address Assignment Conflicts	317
Common Services	321
Command Interpreter	325
Log Descriptions	331
NetBIOS Filter Commands	343
Legal Information	345
Customer Support	349