ZyXEL SBG3300-N000 User Guide - Page 298
The PPTP VPN Monitor Screen, PPTP VPN Troubleshooting Tips
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Chapter 21 PPTP VPN Table 99 VPN > PPTP VPN > Setup (continued) LABEL Keep Alive Timer DNS Server (Optional) WINS Server (Optional) DESCRIPTION The Device sends a Hello message after waiting this long without receiving any traffic from the remote user. The Device disconnects the VPN tunnel if the remote user does not respond. Specify the IP addresses of DNS servers to assign to the remote users. You can choose from one of the DNS servers from the list, or choose User Defined to enter the static IP addresses for the first and second DNS servers manually. The WINS (Windows Internet Naming Service) server keeps a mapping table of the computer names on your network and the IP addresses that they are currently using. Apply Cancel Type the IP addresses of up to two WINS servers to assign to the remote users. Click Apply to save your changes back to the Device. Click Cancel to restore your previous settings. 21.4 The PPTP VPN Monitor Screen In the Web Configurator, click VPN > PPTP VPN > Monitor. Use this screen to view settings for PPTP clients. Figure 128 VPN > PPTP VPN > Monitor The following table describes the labels in this screen. Table 100 VPN > PPTP VPN > Monitor LABEL DESCRIPTION User Name This field displays the client's login name for this connection. Hostname This is the client's host name of this connection. Assigned IP This is the local point-to-point IP address assigned to the client. Public IP This is the client's public IP address for this connection. Disconnect Select a VPN client connection and click this to disconnect. 21.5 PPTP VPN Troubleshooting Tips This section lists the common troubleshooting tips for PPTP VPN. 1 A PPTP client device (such as a PC, smart phone, tablet) cannot connect to the Device. TIP: This could be due to one of the following reasons: a. The client device is not connected to the Internet successfully. 298 SBG3300-N Series User's Guide