ZyXEL U-90E User Guide - Page 133

AT Command Set Problems

Get ZyXEL U-90E PDF manuals and user guides View all ZyXEL U-90E manuals
Add to My Manuals
Save this manual to your list of manuals

Page 133 highlights

U-90E Data/Fax Modem Chapter 15 Troubleshooting Your modem is designed to provide years of ultra high speed satisfaction. In the unlikely event of you encountering problems using your modem, the tips in this section will help you to identify and resolve them. Most modem problems are a result of incorrect cabling or settings within your communications or fax software. This section provides a list of more common problems that you may encounter, followed by likely solutions. 15.1 AT Command Set Problems Problem Your modem does not respond to AT commands. Solutions 1. Make sure the DTR LED is ON. If it is OFF, make sure your communications software is using the same COM port as your modem. 2. Check to see that your modem's COM port is not already assigned to another installed serial device, such as a mouse or laser printer. Problem Your modem fails to execute AT commands. Solutions 1. Make sure the DTR LED is ON. If it is OFF, make sure your communications software is using the same COM port as your modem. Troubleshooting 15-1

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
U-90E Data/Fax Modem
Chapter 15
Troubleshooting
Your modem is designed to provide years of ultra high speed satisfaction. In the unlikely event of
you encountering problems using your modem, the tips in this section will help you to identify and
resolve them. Most modem problems are a result of incorrect cabling or settings within your
communications or fax software. This section provides a list of more common problems that you
may encounter, followed by likely solutions.
15.1 AT Command Set Problems
Problem
Your modem does not respond to
AT
commands.
Solutions
1.
Make sure the DTR LED is ON. If it is OFF, make sure your communications software
is using the same COM port as your modem.
2.
Check to see that your modem’s COM port is not already assigned to another installed
serial device, such as a mouse or laser printer.
Problem
Your modem fails to execute
AT
commands.
Solutions
1.
Make sure the DTR LED is ON. If it is OFF, make sure your communications software
is using the same COM port as your modem.
Troubleshooting
15-1