eMachines 355 eMachines 355 Netbook Series Service Guide - Page 161

Internal Microphone Failure, Microphone Problems

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Internal Microphone Failure 0 If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRU. Start Check M/B Mic. cable OK NG Re-assemble the MIC cable to M/B Swap M/B Microphone Problems 0 If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. Check that the microphone is enabled. Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab. 2. Right-click on the Recording tab and select Show Disabled Devices (clear by default). 3. The microphone appears on the Recording tab. 4. Right-click on the microphone and select Enable. 5. Select the microphone then click Properties. Select the Levels tab. 6. Increase the volume to the maximum setting and click OK. 7. Test the microphone hardware: a. Select the microphone and click Configure. b. Select Set up microphone. c. Select the microphone type from the list and click Next. d. Follow the onscreen prompts to complete the test. 8. If the Issue is still not resolved, see "Online Support Information" on page 205. Chapter 4 153

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Chapter 4
153
Internal Microphone Failure
0
If the internal
Microphone
fails, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRU.
Microphone Problems
0
If internal or external
Microphones
do no operate correctly, perform the following actions one at a time to
correct the problem.
1.
Check that the microphone is enabled. Navigate to
Start
Control
Panel
Hardware
and
Sound
Sound
and select the
Recording
tab.
2.
Right-click on the
Recording
tab and select
Show
Disabled
Devices
(clear by default).
3.
The microphone appears on the
Recording
tab.
4.
Right-click on the microphone and select
Enable
.
5.
Select the microphone then click
Properties
. Select the
Levels
tab.
6.
Increase the volume to the maximum setting and click
OK
.
7.
Test the microphone hardware:
a.
Select the microphone and click
Configure
.
b.
Select
Set up microphone
.
c.
Select the microphone type from the list and click
Next
.
d.
Follow the onscreen prompts to complete the test.
8.
If the Issue is still not resolved, see “Online Support Information” on page 205.
Start
Check M/B Mic.
cable
Re-assemble the
MIC cable to M/B
NG
Swap M/B
OK