1998 Chevrolet Lumina Owner's Manual - Page 332

For prompt assistance, please have following the information available to give the Customer Assistance Representative: e Your name, address, home and business Refer to your Warranty and Owner Assistance Information bookletfor addresses of GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved the dealership, in using the dealer's facilities, equipment and personnel. That iswhy we suggest you follow Step One firstif you have a concern. e e e e telephone numbers Vehicle Identification Number (This available is from the vehicle registration or title, the plate at or the top leftof the instrument panel and visible through the windshield.) Dealership name and location Vehicle deliverydate and present mileage Nature of concern Customer Assistancefor Text Telephone (TTY) Users To assist customers who are deaf, hard hearing, or of speech-impaired and who use Text Telephones (TTYs), Chevrolet hasTTY equipment available at Customer its Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV. (TTY users in Canada can dial 1-800-263-3830.) We encourage youto call us so we can give your inquiry prompt attention. However, if you wish to write Chevrolet, address your inquiry to: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047 In Canada, writeto: General Motorsof Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-4