2003 Chevrolet Monte Carlo Owner's Manual - Page 359

Roadside Courtesy e Careprovides: Roadside Basic Careservices (as outlined Plus: Basic Care and Courtesy Care are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at any time. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may incurred be for utilizing outside services. For prompt assistance when calling, please have the following available to give to the advisor; Vehicle Identification Number (VIN) License plate number Vehicle color Vehicle location Telephone number where you can be reached Vehicle mileage Description of problem previously) e FREE Non-Warranty Towing the closest dealer (to from a legal roadway) FREE Locksmith/KeyService (when keys are lost on the road or locked inside) FREE Flat Tire Service (spare installed on the road) FREE JumpStart (at home or on road) the FREE Fuel Delivery ($5 of fuel delivered on the road) e Chevrolet offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper-to-Bumper New Vehicle Limited Warranty to eligible purchasers of 2003 Chevrolet passenger cars and light duty trucks. (See your selling dealer for details.) Courtesy Care is available to retail and retail lease customers operating 2003 and newer Chevrolet vehicles for a period of 3 years/36,000 miles (60 000 km), whichever occurs first. All Courtesy Care services must be pre-arranged by Chevrolet Roadside or dealer service management. 7-6 Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance information book.