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2010 Chevrolet Suburban 2500 Owner's Manual - Page 588

2010 Chevrolet Suburban 2500 Manual

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Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair. Several Courtesy Transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled "Warranty and Owner Assistance Information" furnished with each new vehicle provides detailed warranty coverage information. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Courtesy Transportation Program To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid‐specific warranties in both the U.S. and Canada. Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one‐way or round‐trip shuttle service within reasonable time and distance parameters of the dealer's area. 8-10

Section	Page
2010 Chevrolet Tahoe/Suburban Owner Manual BookTOC	1
Preface	3
Canadian Owners	3
Index	3
Safety Warnings and Symbols	4
Vehicle Symbols	4
In Brief	7
Instrument Panel	8
Initial Drive Information	10
Remote Keyless Entry (RKE) System	10
Remote Vehicle Start	10
Door Locks	11
Liftgate	12
Windows	13
Seat Adjustment	13
Second Row Seats	17
Third Row Seats	17
Heated Seats	18
Head Restraint Adjustment	18
Safety Belt	19
Sensing System for Passenger Airbag	19
Mirror Adjustment	20
Steering Wheel Adjustment	22
Interior Lighting	22
Exterior Lighting	23
Windshield Wiper/Washer	24
Climate Controls	25
Transmission	26
Four-Wheel Drive	26
Vehicle Features	28
Radio(s)	28
Satellite Radio	29
Portable Audio Devices	29
Steering Wheel Controls	30
Bluetooth®	30
Navigation System	31
Cruise Control	31
Side Blind Zone Alert (SBZA)	32
Rear Vision Camera (RVC)	32
Ultrasonic Parking Assist	32
Power Outlets	33
Universal Remote System	33
Sunroof	34
Performance and Maintenance	34
StabiliTrak® System	34
Tire Pressure Monitor	35
Engine Oil Life System	35
Fuel E85 (85% Ethanol)	36
Driving for Better Fuel Economy	36
Roadside Assistance Program	36
OnStar®	37
Seats and Restraint System	39
Head Restraints	41
Front Seats	43
Manual Seats	43
Power Seats	44
Manual Lumbar	45
Power Lumbar	45
Heated Seats	46
Heated and Cooled Seats	47
Memory Seat, Mirrors, and Pedals	48
Reclining Seatbacks	50
Center Seat	53
Rear Seats	54
Heated Seats	54
	60
Bucket Seats	60
Third Row Seat	66
Safety Belts	71
Safety Belts: They Are for Everyone	71
How to Wear Safety Belts Properly	76
Lap-Shoulder Belt	85
Safety Belt Use During Pregnancy	93
Lap Belt	93
Safety Belt Extender	94
Child Restraints	95
Older Children	95
Infants and Young Children	97
Child Restraint Systems	101
Where to Put the Restraint	104
Lower Anchors and Tethers for Children (LATCH)	106
Securing a Child Restraint in a Rear Seat Position	113
Securing a Child Restraint in the Center Front Seat Position	118
Securing a Child Restraint in the Right Front Seat Position	118
Airbag System	122
Where Are the Airbags?	125
When Should an Airbag Inflate?	128
What Makes an Airbag Inflate?	129
How Does an Airbag Restrain?	129
What Will You See After an Airbag Inflates?	130
Passenger Sensing System	132
Servicing Your Airbag-Equipped Vehicle	137
Adding Equipment to Your Airbag-Equipped Vehicle	138
Restraint System Check	139
Checking the Restraint Systems	139
Replacing Restraint System Parts After a Crash	140
Features and Controls	141
Keys	143
Remote Keyless Entry (RKE) System	144
Remote Keyless Entry (RKE) System Operation	145
Remote Vehicle Start	148
Doors and Locks	150
Door Locks	150
Power Door Locks	150
Delayed Locking	151
Programmable Automatic Door Locks	151
Rear Door Security Locks	151
Lockout Protection	152
Liftgate/Liftglass	153
Power Liftgate	155
Power Assist Steps	158
Windows	159
Power Windows	160
Sun Visors	162
Theft-Deterrent Systems	163
Content Theft-Deterrent	163
PASS-Key® III+ Electronic Immobilizer	165
PASS-Key® III+ Electronic Immobilizer Operation	165
Starting and Operating Your Vehicle	167
New Vehicle Break-In	167
Ignition Positions	168
Retained Accessory Power (RAP)	169
Starting the Engine	170
Adjustable Throttle and Brake Pedal	171
Engine Coolant Heater	172
Active Fuel Management	173
Automatic Transmission Operation	173
Tow/Haul Mode	179
Four-Wheel Drive (Two Speed Automatic Transfer Case)	181
Four-Wheel Drive (Single Speed Automatic Transfer Case)	186
Parking Brake	188
Shifting Into Park	189
Shifting Out of Park	191
Parking Over Things That Burn	191
Engine Exhaust	192
Running the Vehicle While Parked	193
Mirrors	194
Manual Rearview Mirror	194
Automatic Dimming Rearview Mirror	194
Outside Manual Mirrors	194
Outside Towing Mirrors	195
Outside Power Mirrors	195
Outside Power Foldaway Mirrors	196
Outside Automatic Dimming Mirror	197
Park Tilt Mirrors	197
Outside Convex Mirror	197
Outside Heated Mirrors	197
Object Detection Systems	198
Ultrasonic Rear Parking Assist (URPA)	198
Side Blind Zone Alert (SBZA)	200
Rear Vision Camera (RVC)	203
Universal Home Remote System	208
Universal Home Remote System Operation (With Three Round LED)	208
Storage Areas	215
Glove Box	215
Cupholders	215
Center Console Storage	216
Roof Rack System	216
Rear Storage Area	217
Rear Seat Armrest	217
Cargo Cover	218
Sunroof	219
Instrument Panel	221
Instrument Panel Overview	223
Hazard Warning Flashers	223
Horn	223
Tilt Wheel	223
Turn Signal/Multifunction Lever	224
Turn and Lane-Change Signals	224
Headlamp High/Low-Beam Changer	225
Flash-to-Pass	225
Windshield Wipers	226
Windshield Washer	226
Rear Window Wiper/Washer	227
Cruise Control	228
Exterior Lamps	230
Headlamps on Reminder	231
Daytime Running Lamps (DRL)	232
Automatic Headlamp System	232
Fog Lamps	233
Auxiliary Roof-Mounted Lamp	234
Instrument Panel Brightness	234
Dome Lamps	234
Dome Lamp Override	235
Entry Lighting	235
Exit Lighting	235
Reading Lamps	235
Electric Power Management	235
Battery Run-Down Protection	236
Accessory Power Outlet(s)	236
Ashtray(s) and Cigarette Lighter	237
Climate Controls	238
Climate Control System	238
Dual Automatic Climate Control System	241
Outlet Adjustment	247
Rear Air Conditioning and Heating System	247
Rear Air Conditioning and Heating System and Electronic Climate Controls	248
Warning Lights, Gauges, and Indicators	250
Instrument Panel Cluster	251
Speedometer and Odometer	252
Trip Odometer	252
Tachometer	252
Safety Belt Reminders	252
Airbag Readiness Light	253
Passenger Airbag Status Indicator	254
Charging System Light	255
Voltmeter Gauge	255
Brake System Warning Light	256
Antilock Brake System (ABS) Warning Light	257
StabiliTrak® Indicator Light	258
Engine Coolant Temperature Gauge	258
Tire Pressure Light	259
Malfunction Indicator Lamp	259
Oil Pressure Gauge	263
Oil Pressure Light	264
Security Light	264
Front Fog Lamp Light	265
Cruise Control Light	265
Highbeam On Light	265
Tow/Haul Mode Light	265
Fuel Gauge	266
Low Fuel Warning Light	267
Driver Information Center (DIC)	267
DIC Operation and Displays (With DIC Buttons)	268
DIC Operation and Displays (Without DIC Buttons)	275
DIC Compass	279
DIC Warnings and Messages	282
DIC Vehicle Customization (With DIC Buttons)	293
Audio System(s)	302
Setting the Clock	303
Radio(s)	304
Using an MP3 (Radios with CD)	320
Using an MP3 (Radios with CD and DVD)	327
XM Radio Messages	335
Navigation/Radio System	336
Bluetooth®	336
Rear Seat Entertainment (RSE) System	348
Rear Seat Audio (RSA)	358
Theft-Deterrent Feature	360
Audio Steering Wheel Controls	360
Radio Reception	362
Rear Side Window Antenna	363
XM Satellite Radio Antenna System	363
Driving Your Vehicle	365
Your Driving, the Road, and the Vehicle	366
Defensive Driving	366
Drunk Driving	366
Control of a Vehicle	367
Braking	368
Antilock Brake System (ABS)	369
Braking in Emergencies	370
StabiliTrak® System	370
Locking Rear Axle	373
Steering	373
Off-Road Recovery	375
Passing	375
Loss of Control	375
Off-Road Driving	377
Driving at Night	389
Driving in Rain and on Wet Roads	390
Before Leaving on a Long Trip	391
Highway Hypnosis	391
Hill and Mountain Roads	392
Winter Driving	393
If Your Vehicle is Stuck in Sand, Mud, Ice, or Snow	395
Rocking Your Vehicle to Get It Out	396
Recovery Hooks	396
Loading the Vehicle	397
Adding a Snow Plow or Similar Equipment	403
Towing	407
Towing Your Vehicle	407
Recreational Vehicle Towing	407
Level Control	413
Autoride®	414
Towing a Trailer	414
Trailer Recommendations	434
Service and Appearance Care	435
Service	438
Accessories and Modifications	438
California Proposition 65 Warning	439
California Perchlorate Materials Requirements	439
Doing Your Own Service Work	439
Adding Equipment to the Outside of the Vehicle	440
Fuel	440
Gasoline Octane	441
Gasoline Specifications	441
California Fuel	442
Additives	442
Fuel E85 (85% Ethanol)	443
Fuels in Foreign Countries	444
Filling the Tank	445
Filling a Portable Fuel Container	447
Checking Things Under the Hood	448
Hood Release	448
Engine Compartment Overview	450
Engine Oil	451
Engine Oil Life System	454
Engine Air Cleaner/Filter	455
Automatic Transmission Fluid (4-Speed Transmission)	457
Automatic Transmission Fluid (6-Speed Transmission)	460
Cooling System	464
Engine Coolant	465
Engine Overheating	470
Overheated Engine Protection Operating Mode	473
Engine Fan Noise	473
Power Steering Fluid	474
Windshield Washer Fluid	475
Brakes	476
Battery	479
Jump Starting	480
Rear Axle	485
Four-Wheel Drive	487
Front Axle	488
Headlamp Aiming	489
Bulb Replacement	492
Halogen Bulbs	492
Taillamps, Turn Signal, Stoplamps and Back-up Lamps	493
License Plate Lamp	494
Replacement Bulbs	494
Windshield Wiper Blade Replacement	495
Tires	497
Tire Sidewall Labeling	498
Tire Terminology and Definitions	503
Inflation - Tire Pressure	506
Tire Pressure Monitor System	507
Tire Pressure Monitor Operation	508
Tire Inspection and Rotation	512
When It Is Time for New Tires	513
Buying New Tires	514
Different Size Tires and Wheels	516
Uniform Tire Quality Grading	516
Wheel Alignment and Tire Balance	518
Wheel Replacement	518
Tire Chains	520
If a Tire Goes Flat	521
Changing a Flat Tire	522
Removing the Spare Tire and Tools	523
Removing the Flat Tire and Installing the Spare Tire	528
Secondary Latch System	535
Storing a Flat or Spare Tire and Tools	538
Spare Tire	541
Appearance Care	542
Interior Cleaning	542
Fabric/Carpet	543
Leather	544
Instrument Panel, Vinyl, and Other Plastic Surfaces	544
Care of Safety Belts	545
Weatherstrips	545
Washing Your Vehicle	545
Cleaning Exterior Lamps/Lenses	546
Finish Care	546
Windshield, Backglass, and Wiper Blades	547
Aluminum or Chrome-Plated Wheels and Trim	548
Tires	549
Sheet Metal Damage	549
Finish Damage	549
Underbody Maintenance	549
Chemical Paint Spotting	549
Vehicle Identification	550
Vehicle Identification Number (VIN)	550
Service Parts Identification Label	550
Electrical System	551
Add-On Electrical Equipment	551
Windshield Wiper Fuses	551
Power Windows and Other Power Options	551
Fuses and Circuit Breakers	552
Instrument Panel Fuse Block	552
Center Instrument Panel Fuse Block	554
Underhood Fuse Block	555
Capacities and Specifications	559
Maintenance Schedule	561
Maintenance Schedule	562
Introduction	562
Scheduled Maintenance	563
Owner Checks and Services	569
Recommended Fluids and Lubricants	571
Maintenance Replacement Parts	573
Engine Drive Belt Routing	574
Maintenance Record	575
Customer Assistance Information	579
Customer Assistance and Information	580
Customer Satisfaction Procedure	580
Online Owner Center	583
Customer Assistance for Text Telephone (TTY) Users	584
Customer Assistance Offices	584
GM Mobility Reimbursement Program	585
Roadside Assistance Program	585
Scheduling Service Appointments	588
Courtesy Transportation Program	588
Collision Damage Repair	590
Reporting Safety Defects	593
Reporting Safety Defects to the United States Government	593
Reporting Safety Defects to the Canadian Government	593
Reporting Safety Defects to General Motors	594
Service Publications Ordering Information	594
Vehicle Data Recording and Privacy	596
Event Data Recorders	596
OnStar®	597
Navigation System	597
Radio Frequency Identification (RFID)	597
Radio Frequency Statement	597
Index	599
Index_A	599
Index_B	600
Index_C	601
Index_D	602
Index_E	603
Index_F	604
Index_G	605
Index_H	605
Index_I	606
Index_J	606
Index_K	606
Index_L	606
Index_M	607
Index_N	608
Index_O	608
Index_P	608
Index_R	609
Index_S	610
Index_T	612
Index_U	613
Index_V	614
Index_W	614

Match case Limit results 1 per page

Scheduling Service Appointments

When your vehicle requires warranty service, contact

your dealer and request an appointment. By scheduling

a service appointment and advising your service

consultant of your transportation needs, your dealer

can help minimize your inconvenience.

If your vehicle cannot be scheduled into the service

department immediately, keep driving it until it can be

scheduled for service, unless, of course, the problem

is safety related. If it is, please call your dealership,

let them know this, and ask for instructions.

If the dealer requests you to bring the vehicle for

service, you are urged to do so as early in the work

day as possible to allow for the same day repair.

Courtesy Transportation Program

To enhance your ownership experience, we and our

participating dealers are proud to offer Courtesy

Transportation, a customer support program for

vehicles with the Bumper to Bumper (Base Warranty

Coverage period in Canada), extended powertrain,

and/or hybrid

‐

specific warranties in both the U.S.

and Canada.

Several Courtesy Transportation options are available

to assist in reducing your inconvenience when warranty

repairs are required.

Courtesy Transportation is not a part of the New Vehicle

Limited Warranty. A separate booklet entitled

“

Warranty

and Owner Assistance Information

”

furnished with each

new vehicle provides detailed warranty coverage

information.

Transportation Options

Warranty service can generally be completed while

you wait. However, if you are unable to wait, GM

helps to minimize your inconvenience by providing

several transportation options. Depending on the

circumstances, your dealer can offer you one of the

following:

Shuttle Service

Shuttle service is the preferred means of offering

Courtesy Transportation. Dealers may provide shuttle

service to get you to your destination with minimal

interruption of your daily schedule. This includes

one

‐

way or round

‐

trip shuttle service within reasonable

time and distance parameters of the dealer's area.

8-10