2004 Mazda MAZDA6 Owner's Manual - Page 270

J56J_8S11-EA-03G_Edition1.book Page 2 Tuesday, June 24, 2003 6:29 PM Customer Information and Reporting Safety Defects Customer Assistance Customer Assistance (U.S.A.) Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps: M STEP 1: Contact Your Mazda Dealer Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER. M STEP 2: Contact Mazda North American Operations If for any reason you feel the need for further assistance after contacting your dealership management, you can reach Mazda North American Operations by one of three ways. Log on at: www.mazdausa.com Answers to many questions, including how to locate or contact a local Mazda dealership in the U.S., can be found here. You can also send e-mail to Mazda by clicking "contact" at this site. By phone at:1 (800) 222-5500 By letter at: Attn: Customer Assistance Mazda North American Operations 7755 Irvine Center Drive Irvine, CA 92618-2922 P.O. Box 19734 Irvine, CA 92623-9734 9-2 Form No. 8S11-EA-03G