Asko W6124XW Use and Care Guide English - Page 50

Problem/error Cause What to do? There are traces • The laundry was very greasy. of grease (or grease rolls) on the clothes. • Wash the laundry again. When your laundry is this heavily soiled, add more washing powder or use a liquid detergent in combination with a more powerful (longer) program. There are still stains on the laundry. • You used bleach-free liquid • Use a detergent that contains bleach. detergent or powder detergent for coloured laundry. • You selected an unsuitable program. • Use special stain removers. There are white residues of washing powder on the laundry. • This is not due to poor rinsing by your washing machine, but rather due to phosphatefree detergents which contain ingredients (zeolites) for water softening. These ingredients may be deposited on the laundry. • Immediately rinse the laundry again. • Use liquid detergents that do not contain zeolites. • Try removing any residues with a brush. There is powder • Water pressure not high detergent left in enough. the main wash compartment of the • Some washing powders may detergent detergent stick strongly to the detergent compartment. compartment if it is empty. • Clean the net on the water supply hose. • Choose higher water level or extra rinse (see "Step 6 / Choose program settings"). • Wipe the detergent compartment before adding the powder detergent. There is conditioner left in the conditioner compartment of the detergent compartment. • Plug cap is not positioned correctly or it is clogged. • Make sure the plug cap in the conditioner compartment of the detergent compartment is positioned correctly. • Clean the plug cap (see chapter "CLEANING AND MAINTENANCE / Cleaning the detergent compartment"). Odour in the washing machine drum. • Residues of fabric, washing • Check if the filter is clean. detergent, and conditioner in the filter. • Development of germs and bacteria. • Choose a self-cleaning (Drum Cleaning) program (see "STEP 5: Choose the program"). Machine is moving • Feet not adjusted correctly. during operation. • Level the feet (see chapter "INSTALLATION AND CONNECTION / Adjusting the feet"). • Transport bolts not removed. • Remove the transport bolts (see chapter "BEFORE USING THE APPLIANCE FOR THE FIRST TIME / Transport protection"). Machine is moving • Unevenly distributed laundry during spinning. or not enough laundry. • The washing machine will automatically decrease the spin speed if vibration is too strong. • Increase the amount of laundry in the washing machine and restart the program (see "STEP 7: Start the wash / Adding or removing laundry after the start of the program"). Noisy (loud) drain pump • Drain pump filter is clogged. • Filter housing and drain pump impeller are clogged. • Make sure the drain pump filter is clean. • Make sure the filter housing is clean. (See chapter "CLEANING AND MAINTENANCE/ Cleaning the filter") 50 Customer Care Center, 1-800-898-1879, www.askona.com